Daniel Group v. Service Performance Group, Inc.

753 F. Supp. 2d 541, 2010 U.S. Dist. LEXIS 119841, 2010 WL 4703847
CourtDistrict Court, E.D. North Carolina
DecidedNovember 10, 2010
Docket5:10-cv-82
StatusPublished
Cited by3 cases

This text of 753 F. Supp. 2d 541 (Daniel Group v. Service Performance Group, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Daniel Group v. Service Performance Group, Inc., 753 F. Supp. 2d 541, 2010 U.S. Dist. LEXIS 119841, 2010 WL 4703847 (E.D.N.C. 2010).

Opinion

ORDER

LOUISE W. FLANAGAN, Chief Judge.

This matter is before the court on defendant’s motion for summary judgment on the issue of liability (DE # 13). Plaintiff filed a memorandum in opposition to defendant’s motion (DE # 23), and defendant has filed a reply (DE # 24). In this posture, the issues are ripe for review. For *544 the reasons that follow, the court grants defendant’s motion for summary judgment.

STATEMENT OF THE CASE

On March 8, 2010, plaintiff The Daniel Group (“plaintiff’) filed a complaint against defendant Service Performance Group, Inc. (“defendant”) alleging trademark infringement under the Lanham Act, 15 U.S.C. §§ 1051 et al., common law trademark infringement, violation of the prohibition against unfair and deceptive trade practices in North Carolina General Statutes § 75-1.1, common law unfair competition, and federal unfair competition and false advertising. (Compl. ¶¶ 5-9). Defendant answered the complaint and asserted various counterclaims against plaintiff, including unfair competition under 15 U.S.C. § 1125(a), unfair business practices and deceptive trade practices under N.C. Gen.Stat. § 75-1.1, and cancellation of plaintiffs United States trademark registration (Answer ¶¶ 7-9). Both plaintiff and defendant seek injunctive and monetary relief. On June 7, 2010, defendant made a motion for summary judgment. On June 22, 2010, this court entered a case management order (“CMO”) in which it bifurcated discovery into two phases (DE # 18). The second phase of discovery is stayed until the court’s ruling on this motion.

STATEMENT OF FACTS

Plaintiff describes itself as a provider of consulting services throughout the United States and Canada. (Compl. ¶ 2.) Specifically, plaintiff provides services to help companies measure, manage, and improve their customer service. (Id.) Since 2005, plaintiff has marketed its consulting service under the service mark "SERVICEPERFORMANCE," which it registered with the United States Patent and Trademark Office ("USPTO") as U.S. Service Mark No. 3,457,247, on July 1, 2008. (Compl. ¶ 2.) Defendant specializes in consulting in the customer satisfaction services field. (Def.'s Mot. for Summ. J. ¶ 2). Specifically, defendant offers mystery shopping services to its clients. (Id.) Defendant operates under the name, "SERVICE PERFORMANCE GROUP." (Id.) Defendant states that it has operated its business since 1992 under the marks, "SERVICE PERFORMANCE GROUP" and "SPG." The officers and sole shareholders of defendant, Jerry and Melissa Guyles, began the business as a husband and wife team. In 1999, the Guyles incorporated their business in Illinois, forming Service Performance Group, Inc. ("SPGI-Ill").

SPGI-Ill continued to offer customer satisfaction services under the SERVICE PERFORMANCE GROUP and SPG marks. When the Gulyes moved to North Carolina, SPGI-Ill was administratively dissolved in June of 2005. (Id. at 3). For a time after the dissolution of SPGI-Ill, the Gulyes operated their company "as a d/b/a" and continued to use the SERVICE PERFORMANCE GROUP and SPG marks for the same services. (Id.) In July 2008, the Gulyes re-incorporated their company, Service Performance Group, Inc. (defendant), in North Carolina (Decl. Guyles, p. 3). Defendant continued to offer the same services that the Illinois corporation offered and used the same identifying names and marks.

Plaintiff states that when it applied for its trademark registration, the Trademark Examining Attorney at the USPTO conducted a search to see if any similar marks existed that would prevent plaintiff from receiving its federal registration. The examining attorney determined that no such marks existed. (Pl.'s Resp. Opp'n Mot. for Summ. J. ¶ 3). After discovering defendant's use of a similar mark to plaintiff's, *545 on December 15, 2009, plaintiff sent a cease and desist letter to defendant's registered agent requesting that defendant cease using plaintiff's mark, "SERVICEPERFORMANCE" and a name that is similar to plaintiffs mark. (Compl. ¶ 4.) On January 13, 2010, the Gulyes assigned "all rights and interests they might have in and all goodwill they may own associated with the service mark SERVICE PERFORMANCE GROUP . . . to include all such trademarks and all trade dress rights. . . that were or are owned by SPGI-Ill" to defendant (Decl. Gulyes, Ex. G). On January 14, 2010, defendant refused to cease using the name SERVICE PERFORMANCE GROUP. (Id.) Plaintiff instigated this action on March 8, 2010.

ANALYSIS

I. Standard of Review

A court should grant a summary judgment motion pursuant to Rule 56 of the Federal Rules of Civil Procedure when no genuine issue of material fact exists and the moving party is entitled to judgment as a matter of law. Fed.R.Civ.P. 56(c); Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 247, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986). The party seeking summary judgment bears the initial burden of demonstrating absence of a genuine issue of material fact. Celot ex Corp. v. Catrett, 477 U.S. 317, 325, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986). Once the moving party has met its burden, the non-moving party may not rest on the allegations or denials in its pleadings, Anderson, 477 U.S. at 248, 106 S.Ct. 2505, but "must come forward with `specific facts showing that there is a genuine issue for trial.'" Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587, 106 S.Ct. 1348, 89 L.Ed.2d 538 (1986) (quoting Fed.R.Civ.P. 56(e)). As this court has stated, summary judgment is not a vehicle for the court to resolve disputed factual issues. Faircloth v. United States, 837 F.Supp. 123, 125 (E.D.N.C. 1993). Instead, a trial court reviewing a claim at the summary judgment stage should determine whether a genuine issue exists for trial. Anderson, 477 U.S. at 249, 106 S.Ct. 2505. In making this determination, the court must view the inferences drawn from the underlying facts in the light most favorable to the nonmoving party. United States v. Diebold, Inc., 369 U.S. 654, 655, 82 S.Ct. 993, 8 L.Ed.2d 176 (1962). Only disputes between the parties over facts that might affect the outcome of the case properly preclude the entry of summary judgment. Anderson, 477 U.S. at 247-48, 106 S.Ct. 2505. Accordingly, the court must examine "both the materiality and the genuineness of the alleged fact issues" in ruling on this motion. Faircloth, 837 F.Supp. at 125.

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753 F. Supp. 2d 541, 2010 U.S. Dist. LEXIS 119841, 2010 WL 4703847, Counsel Stack Legal Research, https://law.counselstack.com/opinion/daniel-group-v-service-performance-group-inc-nced-2010.