Cutchall v. Chubb Lloyds Insurance Company of Texas

CourtDistrict Court, S.D. Texas
DecidedDecember 31, 2024
Docket4:23-cv-03745
StatusUnknown

This text of Cutchall v. Chubb Lloyds Insurance Company of Texas (Cutchall v. Chubb Lloyds Insurance Company of Texas) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cutchall v. Chubb Lloyds Insurance Company of Texas, (S.D. Tex. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT December 31, 2024 FOR THE SOUTHERN DISTRICT OF TEXAS Nathan Ochsner, Clerk HOUSTON DIVISION

§ KIMBERLY CUTCHALL AND § MICHAEL CUTCHALL, § § Plaintiffs, § CIVIL ACTION NO. 23-3745 v. § § CHUBB LLOYD’S INSURANCE § COMPANY OF TEXAS, § § Defendant. §

MEMORANDUM AND OPINION The owners of a private residence claimed damage to their home allegedly caused by a hailstorm. The plaintiffs, Kimberly and Michael Cutchall, sued their homeowner’s insurance provider, Chubb Lloyd’s Insurance Company of Texas. Chubb disputes that there was water damage caused by a storm and claims that it already issued payment to the Cutchalls for all of the covered losses. Five motions are pending before the court: Chubb’s motion for summary judgment, (Docket Entry No. 25); Chubb’s motion to exclude the Cutchalls’ experts, (Docket Entry No. 26); the Cutchalls’ motion to amend the scheduling order, (Docket Entry No. 37); the Cutchalls’ motion to strike Chubb’s expert report, (Docket Entry No. 52); and Chubb’s motion to sever (Docket Entry No. 57).1 The motion to amend is denied, and the motion for summary judgment is granted. The remaining motions are dismissed as moot. The reasons for these rulings are explained below.

1 Although not yet ripe, the motion to sever is moot, so the court dismisses it with the other moot motions. I. Background A. The Insurance Claim This dispute concerns an insurance policy, number 15054346-01, issued by Chubb to the Cutchalls, providing coverage for certain type of damages to their home occurring between May 29, 2021, and May 29, 2022. (Docket Entry No. 25-2 at 4). The policy insures against “risks of

physical loss to the property,” subject to several exceptions. (Id. at 28). The exceptions include loss caused by “wear and tear, deterioration,” “any quality in property that causes it to damage or destroy itself,” “dampness of atmosphere,” or “rats, mice, termites, moths or other insects.” (Id. at 29). According to Mrs. Cutchall’s affidavit, their home has been “insured in annually renewing insurance policies with CHUBB since 2003 with no lapse in coverage.” (Docket Entry No. 35-2 at 1).2 During that period, Chubb inspected the Cutchalls’ home multiple times, including on June 15, 2020. See (Docket Entry No. 35-3). The report from that inspection did not note any damage to the roof. See generally (id.). In September 2021, the Cutchalls submitted an insurance claim to Chubb for water damage

to their house. (Docket Entry No. 25-3 at 5). Mrs. Cutchall spoke with Chubb’s adjuster on the same day. (Docket Entry No. 35-2 at 2). A few weeks later, Chubb sent two representatives from Nelson Forensics, LLC, including an engineer named Matthew Oestrike, to inspect the Cutchalls’ house. (Docket Entry No. 25-5 at 4). The report from Nelson Forensics concluded that the moisture in the house was due to deterioration or deficiencies in the way the house was built, not storm damage. (Id. at 22–24). Mrs. Cutchall asserts that an employee of Nelson Forensics made comments to her during the inspection that conflicted with his report, including that the readings

2 The Cutchalls sued only under the policy covering damage occurring between May 29, 2021, and May 29, 2022. (Docket Entry No. 1-3 at 3). 2 on his thermal camera showed “water damage you don’t even see yet.” (Docket Entry No. 35-2 at 3). The Cutchalls hired Nick Halliday, a public adjuster with Copperhead Claims, to assist with their claim. (Docket Entry No. 35-2 at 3–4); (Docket Entry No. 35-6). On March 2, 2022, Mr. Halliday and representatives from Chubb, along with Mrs. Cutchall, inspected the Cutchalls’

house. (Docket Entry No. 25-8 at 2); (Docket Entry No. 35-2 at 3–4). According to Mrs. Cutchall, Chubb’s inspectors stated during the inspection that there was water damage to the house caused by storm, wind, and hail. (Docket Entry No. 35-2 at 4). Mr. Halliday later produced a report attributing the water damage he observed on the Cutchalls’ house to wind and hail damage. (Docket Entry No. 35-6–35-9). The report included a link to a news story with the note: “Heavy wind and hail storm reported in Houston by channel 11KHOU on 05/18/2021.” (Docket Entry No. 35-7 at 3). Chubb’s representatives, including Mr. Oestrike from Nelson Forensics, returned for another site visit on April 14, 2022. (Docket Entry No. 35-2 at 4). Mrs. Cutchall and Mr. Halliday

again joined, and they “recorded the conversations during the . . . site inspection.” (Id.). According to Mrs. Cutchall’s affidavit,3 she asked one of the inspectors why the “water damage you don’t even see yet” was not included in the first report, and Mr. Oestrike replied: “Well, that was the only thing we didn’t include in the report.” (Id.). Nelson Forensics prepared a supplemental report documenting the subsequent inspections. (Docket Entry Nos. 25-8–25-12). The report stated that the roof damage was “unrelated to wind or hail from any storm event,” and that “the limited roof tile distress at the subject structure is due

3 No recordings were produced to this court. 3 to as-built conditions, deferred maintenance, thermal and moisture variations in the roofing, improper shipping and handling, and/or mechanical impact/loading (i.e., foot traffic).” (Docket Entry No. 25-9 at 4) (bolding removed). The inspectors noted some indications of hail damage on the gutters and air conditioning unit, damage that they concluded was caused by hail impact occurring “most likely prior to 2020.” (Id. at 3). This conclusion was based on Nelson Forensics’s

assessment of weather data from two sources, along with the observation that there was “no evidence of wind distress” at the property. (Id.); (Docket Entry No. 25-8 at 8). During the six months after the Cutchalls filed their claim, they worked with six different adjusters from Chubb. (Docket Entry No. 35-2). In total, they worked with eight adjusters from Chubb. (Id.). The Cutchalls hired DryMore Company, a water damage and remediation company, to investigate water damage in their home. (Docket Entry No. 35-5).4 The Cutchalls also hired a mold remediation company and a roofer to assess and fix the damage to their home. (Docket Entry No. 35-2 at 2). In June 2022, Chubb sent a letter to the Cutchalls explaining the results of its investigation,

including that the damage to the Cutchalls’ house was “a result of several different causes of loss including a hail event prior to 2020, roof distress unrelated to wind or hail, as built defects, changes in temperatures between the interior and the attic space, prior plumbing leaks, and localized movement.” (Docket Entry No. 25-13 at 2–3). Chubb issued a $27,385.81 payment to the Cutchalls for covered damages. (Id. at 4). The Cutchalls never cashed the check. (Docket Entry No. 25-6 at 6).

4 DryMore’s report identified “Cat 3” water damage and noted that the “drywall in this home has been damaged by water that has been contaminated by fecal matter.” See, e.g., (Docket Entry No. 35-5 at 3). Mr. Halliday also reported that water leaking in the Cutchalls’ home was “contaminated with fecal matter.” See, e.g., (Docket Entry No. 35-7 at 25). The Cutchalls have now apparently abandoned any theory of liability premised on rodent feces and contaminated water. See (Docket Entry No. 35 at 8). 4 B. The Litigation The Cutchalls sued Chubb for breach of contract, violations of the Texas Insurance Code, breach of the duty of good faith and fair dealing, and violations of the Texas Deceptive Trade Practices Act. (Docket Entry No. 1-3). Chubb designated Mr. Oestrike and Mark Kubena, an engineer with Insight Engineering, as experts, among others. (Docket Entry No. 15). Mr. Kubena

inspected the Cutchalls’ home in January 2023. (Docket Entry No. 25-17 at 1).

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