Custom Communications, Inc. v. Federal Trade Commission

CourtCourt of Appeals for the Eighth Circuit
DecidedJuly 8, 2025
Docket24-3137, 24-3388
StatusPublished

This text of Custom Communications, Inc. v. Federal Trade Commission (Custom Communications, Inc. v. Federal Trade Commission) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eighth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Custom Communications, Inc. v. Federal Trade Commission, (8th Cir. 2025).

Opinion

United States Court of Appeals For the Eighth Circuit ___________________________

No. 24-3137 ___________________________

Custom Communications, Inc., doing business as Custom Alarm

lllllllllllllllllllllPetitioner

v.

Federal Trade Commission

lllllllllllllllllllllRespondent

------------------------------

American Property Casualty Insurance Association; Consumer Credit Industry Association; Health & Fitness Association; International Franchise Association; National Association of Spa Franchises; Service Contract Industry Council

lllllllllllllllllllllAmici on Behalf of Petitioner

Internet and Consumer Law Professors; Main Street Alliance; Truth in Advertising, Inc.; Consumer Law and Economic Justice; Consumer Federation of America; Consumer Action; National Consumers League; National Consumer Law Center; National Association of Consumer Advocates

lllllllllllllllllllllAmici on Behalf of Respondent ___________________________

No. 24-3388 ___________________________

The Chamber of Commerce of the United States of America; The Georgia Chamber of Commerce lllllllllllllllllllllPetitioners

American Property Casualty Insurance Association; Consumer Credit Industry Association; Health & Fitness Association; International Franchise Association; National Association of Spa Franchises; Service Contract Industry Council

Internet and Consumer Law Professors; Main Street Alliance; Truth in Advertising, Inc.; Consumer Law and Economic Justice; Consumer Federation of America; Consumer Action; National Consumers League; National Consumer Law Center; National Association of Consumer Advocates

lllllllllllllllllllllAmici on Behalf of Respondent ___________________________

No. 24-3415 ___________________________

Michigan Press Association; National Federation of Independent Business, Inc.

lllllllllllllllllllllPetitioners

-2- ------------------------------

American Property Casualty Insurance Association; Consumer Credit Industry Association; Health & Fitness Association; International Franchise Association; National Association of Spa Franchises; Service Contract Industry Council

Internet and Consumer Law Professors; Main Street Alliance; Truth in Advertising, Inc.; Consumer Law and Economic Justice; Consumer Federation of America; Consumer Action; National Consumers League; National Consumer Law Center; National Association of Consumer Advocates

lllllllllllllllllllllAmici on Behalf of Respondent ___________________________

No. 24-3442 ___________________________

Electronic Security Association; Interactive Advertising Bureau; NCTA-The Internet & Television Association

American Property Casualty Insurance Association; Consumer Credit Industry Association; Health & Fitness Association; International Franchise Association; National Association of Spa Franchises; Service Contract Industry Council

-3- Internet and Consumer Law Professors; Main Street Alliance; Truth in Advertising, Inc.; Consumer Law and Economic Justice; Consumer Federation of America; Consumer Action; National Consumers League; National Consumer Law Center; National Association of Consumer Advocates

lllllllllllllllllllllAmici on Behalf of Respondent ___________________________

No. 24-3469 ___________________________

Custom Communications, Inc., doing business as Custom Alarm; Electronic Security Association; Interactive Advertising Bureau; NCTA-The Internet & Television Association; Michigan Press Association; National Federation of Independent Business, Inc.; The Chamber of Commerce of the United States of America; The Georgia Chamber of Commerce

American Property Casualty Insurance Association; Consumer Credit Industry Association; Health & Fitness Association; International Franchise Association; National Association of Spa Franchises; Service Contract Industry Council

Internet and Consumer Law Professors; Main Street Alliance; Truth in Advertising, Inc.; Consumer Law and Economic Justice; Consumer Federation of America; Consumer Action; National Consumers League; National Consumer Law Center; National Association of Consumer Advocates

-4- lllllllllllllllllllllAmici on Behalf of Respondent ____________

Petitions for Review of an Order of the Federal Trade Commission ____________

Submitted: June 10, 2025 Filed: July 8, 2025 [Published] ____________

Before LOKEN, ERICKSON, and KOBES, Circuit Judges. ____________

PER CURIAM.

Many American consumers have found themselves unwittingly enrolled in recurring subscription plans, continuing to pay for unwanted products or services because they neglected to cancel their subscriptions. These so-called “negative option” programs take various forms but generally share the key feature of a term or condition allowing sellers to interpret a customer’s silence, or failure to take any affirmative action, as acceptance of an offer.

Given the proliferation of negative option plans across economic sectors, the Federal Trade Commission (“FTC” or “Commission”) set out to modernize its original negative option rule, promulgated in 1973, which covered only one form of negative option plan. See Regulations Pertaining to the Use of Negative Option Plans, 38 Fed. Reg. 4896 (Feb. 22, 1973) (to be codified at 16 C.F.R. pt. 425) (the “1973 Rule”). In 2023, the Commission proposed extending the scope of the 1973 Rule to cover “all forms of negative option marketing in all media.” Negative Option Rule, 88 Fed. Reg. 24716, 24716 (proposed Apr. 24, 2023) (to be codified at 16 C.F.R. pt. 425). In October 2024, the FTC amended the 1973 Rule by a 3-2 vote,

-5- adding provisions that bar sellers from misrepresenting material facts and require disclosure of material terms, express consumer consent, and a simple cancellation mechanism. 16 C.F.R. § 425 (the “Rule” or “final Rule”).

Various industry associations and individual businesses (“Petitioners”) sought review of the Rule in four federal circuit courts on the grounds that the FTC exceeded the scope of its statutory authority in promulgating the Rule, failed to satisfy a procedural requirement by declining to conduct a preliminary regulatory analysis during the rulemaking process, and acted arbitrarily and capriciously under the Administrative Procedure Act (“APA”) in issuing a rule of this scope. The Judicial Panel on Multidistrict Litigation consolidated the petitions for review in this court. Concluding that the Commission failed to follow procedural requirements under § 22 of the Federal Trade Commission Act (“FTC Act”), 15 U.S.C. § 57b-3(b)(1), we grant the petitions for review and vacate the Rule.

I. Background

A. Statutory Framework. We begin by reviewing the relevant provisions of the FTC Act. Section 5 empowers the Commission to “prevent . . . unfair or deceptive acts or practices in or affecting commerce.” 15 U.S.C. § 45(a). The Commission carries out this mandate through its own administrative proceedings, litigation in federal district courts, and rulemaking. Section 5 lays out the process for enforcement through administrative proceedings. If the Commission has “reason to believe” a party “has been or is using any unfair method of competition or unfair or deceptive act or practice,” it can initiate a proceeding before an Administrative Law Judge (“ALJ”), who after a hearing can order a party to cease and desist from its unlawful conduct. Id. § 45(b).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Shinseki, Secretary of Veterans Affairs v. Sanders
556 U.S. 396 (Supreme Court, 2009)
United Steel v. Mine Safety & Health Admin.
925 F.3d 1279 (D.C. Circuit, 2019)
American Public Gas Association v. DOE
72 F.4th 1324 (D.C. Circuit, 2023)
National Automobile Assoc v. FTC
127 F.4th 549 (Fifth Circuit, 2025)

Cite This Page — Counsel Stack

Bluebook (online)
Custom Communications, Inc. v. Federal Trade Commission, Counsel Stack Legal Research, https://law.counselstack.com/opinion/custom-communications-inc-v-federal-trade-commission-ca8-2025.