Cundiff v. Verizon California, Inc.

167 Cal. App. 4th 718, 84 Cal. Rptr. 3d 377, 2008 Cal. App. LEXIS 1609
CourtCalifornia Court of Appeal
DecidedOctober 16, 2008
DocketB199511
StatusPublished
Cited by4 cases

This text of 167 Cal. App. 4th 718 (Cundiff v. Verizon California, Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cundiff v. Verizon California, Inc., 167 Cal. App. 4th 718, 84 Cal. Rptr. 3d 377, 2008 Cal. App. LEXIS 1609 (Cal. Ct. App. 2008).

Opinion

Opinion

KLEIN, P. J.

Class action plaintiffs filed a consumer protection action against GTE California Inc., now known as Verizon California, Inc. (Verizon), in October of 2000, alleging Verizon engaged in unfair business practices by improperly billing residential customers for rented telephone equipment. In August of 2004, the parties entered into a settlement agreement pursuant to which Verizon agreed to make cash payments to Verizon customers who filed claims in which they averred, under penalty of perjury, they had been unaware of the rental charges. After entry of final judgment, the claims of the eligible Verizon customers were administered and settlement checks were mailed to the claimants. The present dispute involves $414,593.81 in settlement checks that either were not cashed or were returned by the post office as undeliverable.

Over two years after judgment was entered, plaintiffs sought to amend the judgment to distribute these funds pursuant to Code of Civil Procedure section 384, which requires “unpaid residuals in class action litigation” be paid to “nonprofit organizations or foundations to support projects that will benefit the class or similarly situated persons . . . .” (Code Civ. Proc., § 384, subds. (a), (b).) 1 The trial court found, inter alia, section 384 did not apply to the “claims-made” settlement plaintiffs and Verizon had negotiated in this case. Plaintiffs appealed the trial court’s ruling.

In resolving the issue presented, we look to the words of section 384, subdivision (b), which define “unpaid residue” as the difference between the “total amount that will be payable to all class members, if all class members are paid the amount to which they are entitled pursuant to the judgment” and “the total amount that was actually paid to the class members.” (§ 384, subd. (b).)

We conclude that, notwithstanding the “claims-made” nature of the settlement, the definition of “unpaid residue” accurately describes the unclaimed *722 funds at issue in this case. We also reject Verizon’s assertion the legislative history of section 384 suggests it should be applied only in fluid recovery cases in which a common fund is created.

Accordingly, we reverse the trial court’s ruling and remand for further proceedings.

FACTS AND PROCEDURAL BACKGROUND

1. Plaintiffs’ class action lawsuit.

Following deregulation of the telephone companies in 1984, the California Public Utilities Commission (CPUC) permitted service providers to give customers the option of purchasing telephone equipment from third parties or to continue renting telephones from the service provider if the rental charge was separately identified on the telephone bill. The CPUC also required service providers to include in every customer’s bill an insert or mailer advising the customer of the option of purchasing telephone equipment from a third party.

In October of 2000, plaintiffs filed a class action complaint alleging Verizon billed residential customers for “obsolete or non-existent telephones” and therefore collected “undeserved fees without providing or offering meaningful service.” The complaint further alleged Verizon failed to identify the “nature of the equipment rental charges and instead denot[ed] the charges simply as ‘equipment rental’. . . .” The complaint included causes of action under the Unfair Competition Law for a variety of unfair business practices and fraud. The complaint also alleged causes of action based on consumer protection theories, negligent misrepresentation, unjust enrichment and violations of the false advertising law.

Early in the proceedings, Verizon demurred to the complaint on the ground the CPUC had exclusive jurisdiction over plaintiffs’ claims or, alternatively, the primary jurisdiction doctrine applied. 2 The trial court agreed. However, in Cundiff v. GTE California Inc. (2002) 101 Cal.App.4th 1395 [125 Cal.Rptr.2d 445], this court reversed the trial court’s finding and concluded the trial court had jurisdiction to consider plaintiffs’ claims. In so doing, we noted the basis *723 of plaintiffs’ lawsuit was the allegedly intentional or negligent misrepresentation of the true nature of equipment rental charges and concluded, “This is not a topic about which the commission would have more expertise than the trial court, or even as much expertise. Actions based on alleged deceit are not known to be within the technical expertise of the [CPUC].” (Id. at p. 1413.)

2. The settlement agreement.

On remand, plaintiffs and Verizon entered into a comprehensive settlement agreement which identified three main subclasses of the 170,000-member class: legacy customers who rented a telephone throughout the class period; changing customers who changed rental service at some point within the class period; and, customers of Verizon affiliates. Legacy customers were eligible for reimbursement of approximately 90 percent of the rental fees paid between March 1994 and January 2001. Changing customers were eligible to receive 50 percent of the rental fees paid between March 1994 and the date the customer changed service. Customers of Verizon affiliates were to receive transferable calling cards with a value of $10.

The settlement agreement required legacy and changing customers to file a claim in which they declared, under penalty of perjury, they were unaware of the rental charge until they changed their rental service or the rental charge ceased. Legacy and changing customers who did not submit a claim form received a $50 Verizon coupon. Verizon also agreed to pay a $5,000 incentive award to each named plaintiff and to donate a total of $1 million to 20 designated charitable organizations.

Pursuant to the settlement agreement, Verizon was to compile a list of potential class members and publish notice of the class settlement. Following completion of the notice process, the trial court would conduct a final approval hearing and, upon approving the settlement, enter judgment and dismiss the action with prejudice. Once judgment had been entered, Verizon would mail a claim form to each legacy and changing customer. The class members had 90 days to submit a completed claim form. The settlement administrator was to process the forms, compute the amount owed to each customer and notify the parties of the total amount to be distributed. At that point Verizon was to deliver sufficient funds to pay the claims.

The settlement agreement contemplated that plaintiffs’ counsel would make a request for attorney fees in connection with the final approval of the settlement agreement. Verizon reserved the right to oppose the request.

*724 3. Motion for attorney fees; final approval of settlement.

In conjunction with the request for final approval of the settlement agreement, plaintiffs’ counsel requested attorney fees computed as a percentage of the common fund created by the settlement. (See Serrano v. Priest (1977) 20 Cal.3d 25, 35 [141 Cal.Rptr.

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Cite This Page — Counsel Stack

Bluebook (online)
167 Cal. App. 4th 718, 84 Cal. Rptr. 3d 377, 2008 Cal. App. LEXIS 1609, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cundiff-v-verizon-california-inc-calctapp-2008.