Cruz v. Farmers Insurance Exchange

CourtDistrict Court, D. Colorado
DecidedJanuary 28, 2021
Docket1:19-cv-02337
StatusUnknown

This text of Cruz v. Farmers Insurance Exchange (Cruz v. Farmers Insurance Exchange) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cruz v. Farmers Insurance Exchange, (D. Colo. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO

Civil Action No. 19-cv-02337-MEH

MICHAEL CRUZ,

Plaintiff, v.

FARMERS INSURANCE EXCHANGE, TRUCK INSURANCE EXCHANGE, FIRE INSURANCE EXCHANGE, MID-CENTURY INSURANCE COMPANY, and FARMERS NEW WORLD LIFE INSURANCE COMPANY,

Defendants.

ORDER

Michael E. Hegarty, United States Magistrate Judge. Plaintiff Michael Cruz (“Plaintiff”) was an insurance agent for Defendants Farmers Insurance Exchange, Truck Insurance Exchange, Fire Insurance Exchange, Mid-Century Insurance Company, and Farmers New World Life Insurance Company (collectively, “Defendants” or “Farmers”). Following the termination of Plaintiff’s employment in October 2017, Plaintiff brought this suit, raising a claim under 42 U.S.C. § 1981 for race discrimination and a state law claim for breach of the implied covenant of good faith and fair dealing. Defendants have filed a motion for summary judgment (“Motion”) as to all claims. ECF 51. The Court grants Defendants’ Motion. FINDINGS OF MATERIAL FACT The Court makes the following findings of material fact viewed in the light most favorable to Plaintiff, who is the non-moving party in this matter. For some facts, Plaintiff denies a fact without any citation to evidence, which is not a proper denial, and the Court notes those instances. In his response, Plaintiff provides additional material undisputed facts, and the Court has incorporated those that it finds relevant and material. The facts below are numbered consistent with Defendants’ Motion. When addressed elsewhere in this Order, the Court refers to these facts

as the Findings of Material Fact (“FOMF”). 1. Defendants Mid-Century Insurance Company and Farmers New World Life Insurance Company are foreign corporations registered to do business in the State of Colorado. Exh. G, Declaration of Margaret Giles, at ¶¶ 3–4. 2. Defendant Farmers Insurance Exchange, Defendant Truck Insurance Exchange and Defendant Fire Insurance Exchange are interinsurance exchanges organized under California law. Id. at ¶ 5. 3. Insurance agents for Farmers are not employees of Farmers but are self-employed independent contractors. Exh. A, Plt. Dep. at 18:23–19:1; Exh. B, Brooks Dep. at 22:16–18. 4. On March 16, 1986, Plaintiff and Farmers entered into an Agent Appointment

Agreement (“AAA”) that governed his relationship with Farmers. Exh. A at 17:9–18:14; Exh. H, Dep. Exh. 1. 5. Plaintiff read, understood, and voluntarily signed the AAA. Exh. A at 17:9–18:14; Exh. H. 6. In Paragraph C, the AAA states that it is terminable at-will by either party by giving three months written notice: “C. This Agreement . . . may be terminated by either the Agent or the Companies on three (3) months written notice.” Exh. H at 2; Exh. A at 19:2–19:20. 7. Plaintiff understood that the AAA could be terminated by either party, with or without any reason, simply by giving three months written notice. Exh. A at 19:2–19:20. 8. The AAA also provides that it may be terminated on thirty days notice if one of the parties breaches any term of the AAA: “If the provisions of this Agreement are breached by either the Agent or the Companies, the Agreement may be terminated by the other party on thirty days written notice.” Exh. H at 2; Exh. A at 19:21–20:13.

9. Plaintiff understood that the AAA could be terminated by either party on thirty days notice if the other party breached the AAA. Exh. A at 19:21–20:13. 10. During 2017 when the events at issue in this case occurred, the hierarchy at Farmers as it relates to the insurance agents included the following: a. Above the insurance agents, Farmers had District Managers who—like the agents—were independent contractors. Id. at 22:23–23:2; Exh. B at 21:24– 22:7, 49:12–49:16; Exh. C, Kautz Dep., at 61:17–61:24. b. Above the District Managers were Area Sales Managers who were employed by a Farmers-related entity. Exh. B at 37:5–37:12. c. Above the Area Sales Managers was a Head of Territory who was employed

by a Farmers-related entity. Id. at 37:5–37:16; Exh. D, Elsbury Dep., at 9:25–10:1. d. Within the hierarchy was also a Territory Agency Manager who reported to the Head of Territory. Exh. D at 15:13–16:5; Exh. C at 8:6–8:19. 11. In 2017, Clint Sales (“Sales”) was the District Manager for the District in which Plaintiff operated his agency. Exh. E, Sales Dep., at 10:11–10:23; Exh. A at 25:10–25:16. 12. As District Manager, Sales was an independent contractor and did not have authority to terminate an agent’s AAA. Exh. E at 17:23–18:20; Exh. B at 21:24–22:7, 49:12– 49:16; Exh. C at 61:17–61:24. 13. From approximately 2015 until Farmers terminated Plaintiff’s AAA in October 2017, Curt Elsbury (“Elsbury”) was the Area Sales Manager and oversaw Colorado and Wyoming. Exh. D at 6:6–7:7; Exh. B at 37:17–37:20. 14. From approximately 2015 until Farmers terminated Plaintiff’s AAA, Todd Brooks

(“Brooks”) was the Head of the Mountain Territory which included Colorado. Exh. B at 17:5– 17:16. 15. From approximately September 2016 until Farmers terminated Plaintiff’s AAA, Chara Kautz (“Kautz”) was the Territory Agency Manager in Colorado. Id. at 23:4–23:12; Exh. C at 6:23–7:10. 16. Kandace Diekman (“Diekman”) worked as a Customer Service Representative at Plaintiff’s agency and is Plaintiff’s wife. Exh. A at 19:2–19:20; Exh. F, Diekman Dep., at 10:3- 10:4, 15:22–17:22, 19:3–19:23, 20:7–21:2; Exh. V, Dep. Exh. 27. 17. As a party to the AAA, Plaintiff was responsible for the conduct of his employees— including Diekman. Exh. A at 109:9–109:12.

TERMINATION 18. On January 17, 2017, Greeley, Colorado resident Dan French (“French”) called Plaintiff to request that Plaintiff remove him from a mailing list so that he would not continue to receive information from Plaintiff. Exh. A at 48:14–50:7; Exh. I, Dep. Exh. 5. 19. Following the call with Plaintiff, French emailed Roy Smith (“Smith”) (then Farmers’ President of Personal Lines and Distribution) complaining about Plaintiff’s alleged unprofessional conduct during the call. Exh. A at 53:20–54:1; Exh. I. 20. French’s email to Smith states, in relevant part: I am writing to inform you that you are most certainly losing credibility in your branding in my community with Michael Cruz. . . . Michael has sent form letters to our home quarterly and semi-annually since 2001. These have all been addressed to the previous home owner. I have called his local office and spoken with his CSR each time and asked to have us removed from your list.

Today I called again. He answered unprofessionally (no mention of “Farmers”), and I said again I’d like to have my address removed from his mailings. His voice raised and he repeated over and over very loudly “Who is this?” As soon as I told him who I was he hung up on me.

I called back. This is when he used every four-letter word but golf. . . .

I have filed a complaint with the Department of Regulatory Agencies in Colorado already.

I can’t imagine maintaining an appointment with this producer and expecting to grow my company’s credibility in any market place.

Exh. I.

21. Smith forwarded French’s complaint to others with responsibilities for the Farmers agents, and it eventually made its way to Brooks. Exh. B at 33:21–34:16, 35:4–35:17. 22. Brooks enlisted the assistance of Elsbury and Sales to investigate the situation. Id. at 37:24–39:7. 23. On January 19, 2017, while Elsbury and Sales were in the process of conducting their investigation, French called Plaintiff’s office again and spoke to Diekman. Exh. A at 66:14– 68:2; Exh. F at 43:7–44:20; Exh. J, Dep. Exh. 6, at 2–3. 24.

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Cruz v. Farmers Insurance Exchange, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cruz-v-farmers-insurance-exchange-cod-2021.