Cruz v. Charter Communications Short Term Disability Plan

CourtDistrict Court, D. South Carolina
DecidedNovember 2, 2020
Docket3:17-cv-02847-JMC
StatusUnknown

This text of Cruz v. Charter Communications Short Term Disability Plan (Cruz v. Charter Communications Short Term Disability Plan) is published on Counsel Stack Legal Research, covering District Court, D. South Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cruz v. Charter Communications Short Term Disability Plan, (D.S.C. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA COLUMBIA DIVISION

Angela Cruz, ) Civil Action No.: 3:17-cv-02847-JMC ) Plaintiff, ) v. ) ) ORDER AND OPINION Charter Communications Short Term ) Disability Plan, ) ) Defendant. ) ___________________________________ )

Plaintiff Angela Cruz filed this action against Defendant Charter Communications Short Term Disability Plan seeking a declaration by the court that she is entitled to short term disability benefits (“STD Benefits”) and attorney’s fees under a self-funded benefit plan promulgated pursuant to the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. §§ 1001–1461.1 (ECF No. 1 at 3.) This matter is before the court to address the parties’ respective requests for Judgment. (ECF Nos. 24, 25.) In this regard, the parties agree that “[t]he substantive issue that must be resolved by the [c]ourt is whether the claims administrator abused its discretion in denying Plaintiff’s disability benefits claim under the Plan.” (ECF No. 26 at 4 ¶ 8.) Therefore, after considering the parties’ Joint Stipulation (ECF No. 26), the Administrative Record (ECF Nos. 27– 27-72), and their respective Memorandums in Support of Judgment (ECF Nos. 24, 25), the court AFFIRMS the denial of Plaintiff’s STD Benefits claim, DECLINES to award Plaintiff attorney’s fees, and ENTERS Judgment for Defendant.

1 Plaintiff seeks STD Benefits pursuant to 29 U.S.C. § 1132(a)(1)(B) and attorney’s fees pursuant to 29 U.S.C. § 1132(g).” (ECF No. 26 at 1 ¶ 1.) 2 Citations to the Administrative Record relied upon by the parties are to the CM/ECF page numbers. I. RELEVANT FACTUAL AND PROCEDURAL BACKGROUND

“Charter Communications, Inc. [(“CCI”)] (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 30 million customers in 41 states through its Spectrum brand.” Charter Communications, https://corporate.charter.com/about- charter (last visited Oct. 27, 2020). CCI has an employee benefit program called the Charter Communications, Inc. Welfare Benefits Plan (the “Benefits Plan”). (See ECF No. 27-4 at 5–34.) Defendant is a component program of the Benefits Plan. (Id. at 30, 38.) The Claims Administrator for Defendant is Sedgwick Claims Management Services, Inc. (“Sedgwick”). (Id. at 39.) CCI hired Plaintiff on September 18, 2015, and she worked as a Direct Sales Representative. (ECF Nos. 27-3 at 86, 27-1 at 93.) The following is an accurate description of the Direct Sales Representative position: Summary: The Direct Sales Representative is responsible for conducting door-to- door sales of all Time Warner Cable products and services.

Essential Duties and Responsibilities include the following. Other duties may be assigned: Conducts door-to-door sales or follows leads from management and other workers. Travels throughout assigned territory to call on regular and prospective customers to solicit orders. Compiles a list of prospective customers from lists of homes that do not have cable television and lists of residential addresses with names of owners and occupants. Obtains pertinent information concerning clients and their current account for use in sales. Quotes prices and credit terms and prepares sales contracts for orders obtained; Presents rates with client. Compiles daily reports of sales contacts, presentations, objections, sales and other information as required by supervisor. Estimates date of delivery to customer, based on knowledge of own company’s production and delivery schedules. Enters new customer data and other sales data for current customers into computer database. Develops and maintains relationships with customers; Investigates and resolves customer problems with deliveries. Reviews orders for ideas to expand services available to present customers. Collects payments on accounts; Daily turn-in of orders and monies collected in the field. Displays sample products, explains desirable qualities of products, and distributes advertising literature explaining service and products. Contacts individuals previously solicited in person, by telephone, or by mail to close sale. Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell[s] products and services. Provides product demos to qualified customers on request; Explains and demonstrates equipment usage. Works with outside sales representatives to keep account activities and literature up to date. Analyzes customer's communication needs and recommends equipment needed; Recommends services such as cable, internet and/or additional telephone services. Overcomes objections of prospective customers. Apprise[s] Supervisor of competitive activity in territory.

(ECF No. 27-2 at 20.) As an employee of CCI, Plaintiff was a beneficiary of Defendant. Defendant provides eligible employees up to twenty-six weeks of STD Benefits, which cover a percentage of an eligible employee’s compensation when unable to perform their job duties. (ECF No. 27-4 at 43, 44.) To receive STD Benefits, a claimant must be “totally” or “partially” disabled, as defined by Defendant. (Id. at 46.) An employee is “totally disabled” if she “cannot perform the Essential Duties of [her] own occupation due to a Non-Occupational Illness or a Non-Occupational Injury” and is “earning less than 20% of [her] pre-disability Covered Compensation due to a Non-Occupational Injury or Non-Occupational Illness (including Mental Illness, . . .)” and “cannot perform the Essential Duties of [her] own occupation.” (Id.) An employee is “partially disabled” if she is “able to work part-time for any employer performing some, but not all, of the Essential Duties of [her] own occupation” and “cannot earn more than 80% of [her] pre-disability Covered Compensation.” (Id. at 47.) “Essential dut[ies] mean[] the important tasks, functions and operations generally required by employers from those engaged in their usual occupation that cannot be reasonably omitted or modified.” (Id. at 63.) STD Benefits last until the earliest of: The date your employment terminates, The date you are no longer an eligible Employee of a Participating Company, The date the Charter Communications, Inc. Welfare Benefit Plan or the Short Term Disability Program is terminated or amended so that coverage is no longer available to you, The date your eligibility for Company disability benefits ends and you have not returned to work, The date you participate in a strike or lock-out, The last day you are in active employment except as provided under the leave of absence provision, The date you cease to be an eligible Employee, [or] The date of your death. (Id. at 41.) On March 20, 2017, Plaintiff did not report to work. (See, e.g., ECF No. 27-3 at 85, 86.) On March 21, 2017, Plaintiff informed both CCI and Sedgwick that she was claiming disability based on “stress/anxiety/depression/behavioral health condition.” (Id. at 86.) In correspondence dated March 22, 2017, Sedgwick advised Plaintiff that she needed to provide “medical documentation to support [he]r claim [of disability][] on or before 04/10/2017.” (Id. at 63.) Also

on March 22, 2017, Plaintiff was seen by Michael L. Nunnery, M.D., a family practice physician. (ECF No. 27-2 at 36, 40.) Dr. Nunnery noted that Plaintiff as to her psychiatric state was “oriented to person, place, and time flat mood and affect.” (Id.) Dr. Nunnery assessed that Plaintiff had pharyngitis, depression with anxiety, and attention deficit disorder (“ADD”). (Id.

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Bluebook (online)
Cruz v. Charter Communications Short Term Disability Plan, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cruz-v-charter-communications-short-term-disability-plan-scd-2020.