Cruthis v. Firstar Bank, N.A.

822 N.E.2d 454, 354 Ill. App. 3d 1122, 290 Ill. Dec. 869, 2004 Ill. App. LEXIS 1452
CourtAppellate Court of Illinois
DecidedDecember 1, 2004
Docket5-03-0101
StatusPublished
Cited by35 cases

This text of 822 N.E.2d 454 (Cruthis v. Firstar Bank, N.A.) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cruthis v. Firstar Bank, N.A., 822 N.E.2d 454, 354 Ill. App. 3d 1122, 290 Ill. Dec. 869, 2004 Ill. App. LEXIS 1452 (Ill. Ct. App. 2004).

Opinion

JUSTICE HOPKINS

delivered the opinion of the court:

The plaintiffs, Donna and Steve Cruthis, filed their complaint against the defendant, Firstar Bank, N.A., for, inter alia, breach of contract, conversion, and consumer fraud (815 ILCS 505/1 et seq. (West 2002)). The trial court entered a directed verdict for the plaintiffs on their breach-of-contract claim. The jury returned a verdict for the plaintiffs on their conversion claim and awarded them $33,682.80 in compensatory damages and $250,000 in punitive damages. The trial court entered a judgment for the defendant on the plaintiffs’ consumer fraud claim, and the court also entered in the defendant’s favor a judgment notwithstanding the jury’s verdict on the issue of punitive damages.

On appeal, the plaintiffs argue that the trial court erred in entering a judgment notwithstanding the verdict on the issue of punitive damages and in entering a judgment for the defendant on the plaintiffs’ consumer fraud claim. On cross-appeal, the defendant argues that it was entitled to a judgment notwithstanding the verdict on the plaintiffs’ conversion claim, that the jury improperly assessed damages for emotional distress and for loss of use, that the trial court erred in instructing the jury, and that the trial court erred in granting a directed verdict for the plaintiffs on their breach-of-contract claim.

We affirm in part and reverse in part.

FACTS

In April 1992 the plaintiffs opened a checking account with the defendant’s predecessor. When they opened their account, the bank issued the plaintiffs an overdraft protection line of credit in the amount of $3,500. The bank notified the plaintiffs that it would advance automatically the overdraft protection line of credit only when a check was presented for payment and the plaintiffs’ checking account contained an insufficient balance. Prior to September 5, 2000, the plaintiffs had never triggered the overdraft protection line of credit.

Donna’s employer, May Company/Famous Barr (Famous Barr), through its bank account with Northern Trust Company (Northern Trust), deposited semimonthly payroll payments of approximately $947 into the plaintiffs’ checking account on May 15, 2000, May 31, 2000, June 15, 2000, June 30, 2000, July 15, 2000, July 31, 2000, and August 15, 2000. In late August 2000, Famous Barr directed Northern Trust to retrieve these wage payments from the plaintiffs’ account. In a letter written to the defendant and dated August 24, 2000, Northern Trust confirmed its request for the return of the payroll deposits made to Donna between May 15, 2000, and August 15, 2000, advising the defendant that Donna’s employment had been terminated on April 21, 2000. Famous Barr had not terminated Donna on April 21, 2000.

The plaintiffs’ account balance on September 1, 2000, was approximately $2,391. On September 5, 2000, the defendant withdrew $5,682.80 from the plaintiffs’ account and transferred the funds to Northern Trust. The defendant depleted the plaintiffs’ account, and the additional funds transferred to Northern Trust triggered the plaintiffs’ overdraft protection line of credit. Thereafter, four of the plaintiffs’ checks were refused for insufficient funds, and the defendant charged the plaintiffs a returned-item fee of $15 each, totaling $60. Later in September, the defendant waived the returned-item fees, and in October, the defendant returned the funds to the plaintiffs’ account and waived interest charges incurred pursuant to the overdraft protection line of credit.

Matthew Liebheit, the defendant’s assistant branch manager in September 2000, testified that the defendant did not notify the plaintiffs that it withdrew the funds. Matthew testified that when Donna came to the bank to inquire about the funds withdrawn from her account, Matthew and Donna completed an affidavit requesting an investigation and asserting that the defendant had transferred the funds from the plaintiffs’ account without their authorization. After sending the affidavit to the defendant’s automated clearinghouse department in St. Louis, Matthew notified Donna that because her employment had been terminated in April, and pursuant to Northern Trust’s request, the defendant had returned the funds to Famous Barr. Matthew requested written documentation to document the legality of withdrawing the funds without the plaintiffs’ written permission.

Matthew testified that the defendant received a letter, dated September 8, 2000, from the plaintiffs’ attorney requesting that the funds be returned to the plaintiffs’ account by 4 p.m. that day. Matthew forwarded that letter to Chrystal Riley-Stark, the defendant’s vice president. Later that day Chrystal contacted Matthew and told him that “everything looked fine” so there was really nothing the defendant could do. Matthew then called the plaintiffs’ attorney and told him that the defendant had refused to return the funds to the plaintiffs’ account. Matthew testified that he thought he would have called the plaintiffs to notify them when the money was redeposited and to apologize for the mistake. Matthew testified that he did not know whether the defendant changed its procedure to avoid a recurrence of the plaintiffs’ situation.

Chrystal Riley-Stark testified that although Matthew had contacted her in September 2000 regarding the plaintiffs’ customer complaint, she did not give Matthew a legal opinion regarding the transfer of funds from the plaintiffs’ account. Chrystal did not recall receiving a letter from the plaintiffs’ attorney that had been forwarded by Matthew. Chrystal did not remember whom she told Matthew to phone and did not remember giving Matthew a phone number. Chrystal acknowledged that in her deposition she testified that she had directed Matthew to the automated clearinghouse department. Chrystal testified that receiving a letter from one of the defendant’s branches, taking it to the legal department for review, and then advising the individual who had sent the letter of the legal department’s position was not something she would normally do. Chrystal also did not recall calling Matthew to advise him that the funds had been returned to the plaintiffs’ account.

Donna testified that she had not been notified of the problem with the checking account until she received a letter from the defendant indicating that four checks had been returned for insufficient funds. At that time, she went to the bank and spoke with Matthew. Donna testified that Matthew told her to complete the affidavit of unauthorized transfer to send to the defendant’s automated clearinghouse department for investigation. At that time, Matthew removed the returned-item fees for the checks returned for insufficient funds. Donna told Matthew that she was very upset and frustrated. Matthew subsequently advised Donna that Northern Trust had notified the defendant that Donna’s employment had been terminated, which was the basis for the withdrawal of the funds. Matthew told Donna to call Chrystal. Donna left two messages on Chrystal’s voice mail, but Chrystal did not return Donna’s phone calls. Between September 5 and October 6, 2000, the defendant charged the plaintiffs interest of $100 on the overdraft protection line of credit. Donna testified that she cashed a credit card check to put funds into their account to pay bills.

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Bluebook (online)
822 N.E.2d 454, 354 Ill. App. 3d 1122, 290 Ill. Dec. 869, 2004 Ill. App. LEXIS 1452, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cruthis-v-firstar-bank-na-illappct-2004.