Crown Eurocars, Inc. v. Schropp

636 So. 2d 30, 1993 WL 540177
CourtDistrict Court of Appeal of Florida
DecidedMarch 10, 1994
Docket92-03523
StatusPublished
Cited by1 cases

This text of 636 So. 2d 30 (Crown Eurocars, Inc. v. Schropp) is published on Counsel Stack Legal Research, covering District Court of Appeal of Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Crown Eurocars, Inc. v. Schropp, 636 So. 2d 30, 1993 WL 540177 (Fla. Ct. App. 1994).

Opinion

636 So.2d 30 (1993)

CROWN EUROCARS, INC., d/b/a Crown Mercedes, and Robert Cohen, Appellants/Cross-Appellees,
v.
Charles P. SCHROPP, Appellee/Cross-Appellant.

No. 92-03523.

District Court of Appeal of Florida, Second District.

December 29, 1993.
Rehearing Denied March 10, 1994.
Order Certifying Question March 10, 1994.

Claude H. Tison, Jr., and Jeffrey N. Kramer of Macfarlane Ferguson, Tampa, for appellant/cross-appellee Crown Eurocars, Inc.

Larry D. Goldstein of Watson & Goldstein, St. Petersburg, for appellant/cross-appellee Robert Cohen.

Raymond T. Elligett, Jr., and Mark P. Buell of Schropp, Buell & Elligett, P.A., Tampa, for appellee/cross-appellant.

DANAHY, Acting Chief Judge.

Crown Eurocars, Inc. (Crown) and its employee/sales manager, Robert Cohen, defendants in the trial court, appeal from a judgment entered in favor of the plaintiff, Charles P. Schropp, on a jury verdict awarding compensatory damages against both Crown and Cohen and punitive damages against Crown. Of the several counts presented to it, the jury awarded damages only under Count VI for fraud in Crown's and Cohen's attempts to correct a defect on the exterior finish of a new Mercedes-Benz automobile they sold to Schropp in 1988. Crown and Cohen claim there was insufficient evidence to support the *31 compensatory damage award. Crown alone further argues that even if there were sufficient evidence, Crown could not be held liable for punitive damages under the circumstances of this case. We disagree with Crown and Cohen and find that there was sufficient evidence to support the compensatory damages award. We do, however, agree with Crown that it was improper to award punitive damages against it. Accordingly, we affirm in part and reverse in part.

The Facts

The evidence at trial, viewed in a light most favorable to Schropp, showed the following. The parties' troubles began in October 1988 when Schropp, in the market for a new car, dropped by the Crown Mercedes-Benz dealership in St. Petersburg to inspect the wares on display at Crown's newlyopened premises. He soon narrowed his interest to a particular vehicle and after some hard bargaining Schropp and his salesperson, Paul Miller, with some participation by Cohen, neared an agreement. Schropp was allowed to drive the car to Tampa to pick up his wife so that they both could participate in the final negotiations. There remained some last minute maneuvering with concessions from both Cohen and Schropp. Finally an accord was reached and the deal was struck. This occurred on a Saturday when Crown's service department was closed. Since the Schropps were anxious to begin enjoying their new purchase, they took the car home before Crown could provide the final detailing and clean-up. The following Tuesday Crown sent an employee to the Schropp home to pick up the car for the omitted detailing. This was done and the car was returned to Schropp that evening.

Immediately Schropp noticed some spots on the car's exterior paint finish. He notified his salesperson who told him to wait until the thousand mile service visit when Crown would take care of the spots with a buffing at the same time it would take care of a punch list of several other items that Schropp had noted. At this second service visit a service department employee informed Schropp that the car had wheel locks, which were not an option specified on the window sticker, and that there was no wheel lock key available. Because it was unwise to drive the car with locked wheels and no key to unlock them should wheel or tire service be necessary, a service department employee forcibly removed the wheel locks. This action resulted in some scratching to the wheel covers which Schropp noticed when the car was returned to him. Also, the spots on the paint finish remained causing Schropp further dissatisfaction. One issue at trial was whether buffing had actually been performed at this time to correct the spots on the finish and whether Crown employees had lied to Schropp that a buffing had been done. In any event, there is no doubt that at the third service visit the car was indeed buffed. Despite this, Schropp could still see the spots.

A short time later when the new wheel locks arrived the car was brought in again for its fourth and final service visit. Because Cohen knew that Schropp was still dissatisfied with the condition of the paint finish, Cohen contacted him while the car was at Crown during this final service visit and asked him to leave the car at the dealership a little longer so it could be inspected by a Mercedes-Benz factory representative who would be present at Crown's official grand opening that week. While Crown had provided Schropp with a replacement car during previous service visits, it did not do so on this last occasion.[1] Several days later Cohen told Schropp that Mercedes had authorized the use of a special paint refinishing process not previously used outside the port of entry in Jacksonville. Schropp, leery by now of the runaround he felt he was getting and the disappointing level of service, was mollified somewhat by this promised participation of a Mercedes-Benz representative. Accordingly, he agreed to leave the car with Crown for the time necessary to apply this special process. Schropp understood from Cohen's representations at this time that Crown had to perform this special process as a condition to Mercedes-Benz' considering a return and exchange of the car and that if Schropp was *32 still unsatisfied with the condition of the finish after this special process was performed, Crown would take back the car.

Crown's body shop manager himself performed the special process on the car and obtained what he believed to be an excellent result. Schropp told Cohen after having the car returned from this final service that the paint finish did indeed look improved but it was still not to his satisfaction. Schropp wanted his money refunded as Cohen had promised. Crown refused because it believed the special process resulted in a beautiful finish on the car and no one could see any defect but Schropp. At this point Schropp retained the car and had no further dealings with Crown and Cohen until he sued both of them and Mercedes-Benz.[2]

The Jury's Findings

After exhaustive pretrial proceedings and a week-long trial the case reached the jury. The jury considered the evidence supporting several counts we will outline here although in this appeal we are only concerned with the allegations and proofs concerning Count VI. This is the fraud count relating to the circumstances surrounding the special paint refinishing process.

Among the several counts the jury considered, the first alleged fraud in the inducement against both Crown and Cohen, characterizing the latter as a "managing agent" of Crown. This fraud in the inducement count was based on statements made during the negotiating process before Schropp decided to purchase the car. Schropp alleged that these statements were untrue and that he had relied upon them in agreeing to buy the car.[3] The allegedly false statements included an offer of the first two service visits at the expense of Crown when it turned out that these first two visits were always with Crown's compliments without cost to any customer. Another statement was that the pinstripe was handpainted when in fact it was a decal. Another count named only Crown and alleged that property damage to the car occurred when the wheel locks were forcibly removed and the buffing was done (dents and scratches to the exterior of the car).

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Related

Schropp v. Crown Eurocars, Inc.
654 So. 2d 1158 (Supreme Court of Florida, 1995)

Cite This Page — Counsel Stack

Bluebook (online)
636 So. 2d 30, 1993 WL 540177, Counsel Stack Legal Research, https://law.counselstack.com/opinion/crown-eurocars-inc-v-schropp-fladistctapp-1994.