Crestview Memorial Funeral Home, Inc. v. Faye B. Gilmer.

79 So. 3d 585, 2011 Ala. LEXIS 135, 2011 WL 3780099
CourtSupreme Court of Alabama
DecidedAugust 26, 2011
Docket1100235
StatusPublished
Cited by3 cases

This text of 79 So. 3d 585 (Crestview Memorial Funeral Home, Inc. v. Faye B. Gilmer.) is published on Counsel Stack Legal Research, covering Supreme Court of Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Crestview Memorial Funeral Home, Inc. v. Faye B. Gilmer., 79 So. 3d 585, 2011 Ala. LEXIS 135, 2011 WL 3780099 (Ala. 2011).

Opinion

WOODALL, Justice.

Faye B. Gilmer sued Crestview Memorial Funeral Home, Inc. (“Crestview”), Garland Jones, Barry Taul, and Mary (“Meg”) Caldwell, alleging claims related to services Crestview had provided with regard to the funeral of Gilmer’s husband, Jack Gilmer (“Jack”). The trial court entered a summary judgment in favor of the defendants on all the claims against them. Gil-mer appealed, and this Court affirmed the trial court’s judgment as to the claims against Jones, the negligent-supervision claim against Jones and Crestview, and the negligent- or wanton-conduct claim against all the defendants, reversed the trial court’s judgment as to the tort-of-outrage, suppression, and breach-of-contract claims against Crestview, Taul, and Caldwell, and remanded the case for further proceedings consistent with our opinion. Gilmer v. Crestview Mem’l Funeral Home, Inc., 35 So.3d 585 (Ala.2009) (“Gilmer I”).

The case was then tried before a jury, and Taul and Caldwell were eventually dismissed from the action. The trial court granted Gilmer’s motion for a judgment as a matter of law (“JML”) on the breach-of-contract claim. The suppression and tort-of-outrage claims were submitted to the jury, which returned a verdict in Crest-view’s favor on the tort-of-outrage claim and in Gilmer’s favor on the suppression claim. The jury awarded Gilmer $350,000 in compensatory damages on the suppression and breach-of-contract claims1 and $3 million in punitive damages on the suppression claim. The trial court entered a judgment based on that verdict, but later remitted the punitive-damages award to $1,050,000, pursuant to § 6-ll-21(a), Ala. Code 1975.

Crestview has appealed the trial court’s judgment as to the breach-of-contract and suppression claims, as well as the compensatory-damages and punitive-damages awards.2 We reverse the trial court’s [588]*588judgment and remand the case for a new trial on the breach-of-contract and suppression claims.

Facts and Procedural History

Jack died on July 16, 2003. That same night, Gilmer spoke with Taul, the manager of Crestview, by telephone to set up a time for her to go to Crestview to arrange for Jack’s funeral. During the conversation, according to Taul, he asked for and received Gilmer’s oral authorization to embalm Jack’s body.

On July 17, 2008, Gilmer went to the funeral home operated by Crestview, where she met with Caldwell, the funeral director, to arrange the funeral. During their meeting, Caldwell asked Gilmer to sign an “Authorization to Embalm and Prepare” (“the authorization”), which provided, among other things, that Crestview could “use the services of independent embalmers, apprentices or student interns in connection with such embalming, care and preparation for disposition, provided that any person rendering such services is allowed to perform such work under applicable law.”

At the time Gilmer signed the authorization, Crestviev/s only licensed embalmer, Billy Groves, was on medical leave and was not available to embalm Jack’s body. Caldwell did not tell Gilmer that Groves was on leave. Gilmer testified that she did not read the authorization before signing it and that, to her recollection, Caldwell and she did not discuss who would do the embalming. However, Gilmer also testified that had she known that Crestview did not have a licensed embalmer available, she would have gone to a different funeral home.

The evidence indicated that, when Groves was unavailable, Crestview sometimes contracted with other licensed embalmers to do embalming at its funeral home. However, that did not occur in this case. Instead, Taul, who was neither an apprentice nor a licensed embalmer, embalmed Jack’s body. Taul testified that, although he was not licensed at that time, he had embalmed thousands of bodies and had been working in the funeral industry since 1987.3 When Caldwell met with Gil-mer about Jack’s funeral, Caldwell was an apprentice embalmer, and, although she had completed all the necessary steps to become a licensed embalmer, she had not yet received her license. Caldwell became a licensed embalmer on July 31, 2003, two weeks after Jack’s body was embalmed.

The record also indicates that, after Jack’s body was embalmed, Caldwell completed an internal embalming report describing the embalming process. Taul testified that he told Caldwell what to put in the report. Caldwell signed the report and wrote “embalmer” by her signature, even though she had not embalmed Jack’s body and was not present when Taul performed the embalming.

Shortly after Jack’s funeral, Gilmer’s daughter, Terri Weinmann, read in a newspaper article that Crestview had not had a licensed embalmer during July 2003. Weinmann showed the article to Gilmer, who became very upset. Gilmer testified that the idea that Jack’s body had been embalmed by someone who was not a licensed embalmer had affected her “very bad[ly].”

At her mother’s request, Weinmann contacted Crestview and spoke with Taul. Weinmann testified that Taul told her that Jack’s body had been embalmed by a licensed embalmer. Weinmann also testi-[589]*589fled that she asked Taul if he could provide her with documentation to verify that the person who embalmed Jack’s body had been licensed. A few days later, Wein-mann went to the funeral home, where she was given a copy of the embalming report prepared by Caldwell and a copy of Caldwell’s embalmer’s license. After she returned home, Weinmann noticed that, on the embalming report, the word “assistant” had been crossed out and the word “embalmer” had been written near Caldwell’s signature. Weinmann also noticed that the embalmer’s license did not show the date on which it had become effective. Weinmann contacted the Alabama Board of Funeral Service and was informed that Caldwell’s license had become effective on July 31, 2003, two weeks after Jack’s body had been embalmed.

Gilmer sued Crestview, Jones, Caldwell, and Taul (collectively “the defendants”), alleging claims of negligent or wanton conduct, suppression, breach of contract, and the tort of outrage. Gilmer later amended her complaint to add a negligent-supervision claim against Crestview and Jones, the owner and president of Crestview. The defendants filed a motion for a summary judgment, which was denied. They later moved the trial court to dismiss Gil-mer’s claims pursuant to Rule 12(b)(6), Ala. R. Civ. P. The trial court granted that motion, and Gilmer appealed.

In Gilmer I, this Court noted that, because the trial court had reviewed eviden-tiary submissions in reaching its decision on the motion to dismiss, “ ‘ “the motion [was] converted into a motion for summary judgment.” ’ ” 35 So.3d at 590 (quoting Robinson v. Benton, 842 So.2d 631, 634 (Ala.2002), quoting in turn Hornsby v. Sessions, 703 So.2d 932, 937-38 (Ala.1997)). This Court affirmed the summary judgment in favor of Jones on all the claims against him and in favor of Crestview on the negligent-supervision claim. The Court also affirmed the summary judgment in favor of the defendants on the negligent- and/or wanton-conduct claim but reversed the judgment as to the tort-of-outrage, suppression, and breach-of-contract claims against Crestview, Taul, and Caldwell. The Court then remanded the case to the trial court for further proceedings.

A jury trial began in May 2010. At the close of the evidence, Gilmer moved for a JML on the breach-of-contract and suppression claims.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
79 So. 3d 585, 2011 Ala. LEXIS 135, 2011 WL 3780099, Counsel Stack Legal Research, https://law.counselstack.com/opinion/crestview-memorial-funeral-home-inc-v-faye-b-gilmer-ala-2011.