CREDIT BUREAU SYSTEMS, INC. v. Carter

334 S.W.3d 152, 2011 Mo. App. LEXIS 195, 2011 WL 601547
CourtMissouri Court of Appeals
DecidedFebruary 22, 2011
DocketED 95062
StatusPublished
Cited by1 cases

This text of 334 S.W.3d 152 (CREDIT BUREAU SYSTEMS, INC. v. Carter) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CREDIT BUREAU SYSTEMS, INC. v. Carter, 334 S.W.3d 152, 2011 Mo. App. LEXIS 195, 2011 WL 601547 (Mo. Ct. App. 2011).

Opinion

*154 ROBERT G. DOWD, JR., Judge.

Brenda Carter and Michael Carter (collectively referred to as “Defendants”) appeal from the judgment in favor of Credit Bureau Systems, Inc. (“CBS”) in the amount of $39,245.15. ' We affirm in part and reverse and remand in part.

CBS, as an assignee for Auburn Surgery Center (“Auburn”), filed an action on an account against Defendants requesting a money judgment for services rendered to Brenda Carter. 1 Brenda Carter sought treatment at Auburn on December 13 and December 16 of 2005 for a myelogram and a blood patch and for a diskectomy on January 5, 2006. Dr. Kee Park (“Dr. Park”), of Cape Girardeau Neurological Surgery, Inc., performed the procedures. The total charge for the procedures was $27,100.30.

Brenda Carter had insurance through Blue Cross Blue Shield at the time the services were provided. Auburn was an out-of-network provider for Blue Cross Blue Shield. Joy Auer (“Auer”), the Director of Billing for Midwest Healthcare, testified on behalf of CBS and stated that as a “courtesy” for the patient for whom Auburn was out-of-network, Auburn would submit the claim to the patient’s insurance company and any payments sent to the patient from the insurance should be forwarded on to Auburn. Auer stated that as part of the “courtesy” Auburn would then treat the patient as if Auburn was an in-network provider. For in-network providers, Brenda Carter would be required to pay a $1,500.00 deductible and a twenty percent co-pay. For out-of-network providers, Brenda Carter would be responsible for paying the $1,500 deductible and a fifty percent co-pay.

Prior to her treatment, Brenda Carter signed a form explaining that should she receive a check from her insurance company, that she should send it to Auburn along with her Explanation of Benefits and that payment would be applied to the balance owing. This form is only given to patients for whom Auburn is an out-of-network provider. Auer testified, that with regard to out-of-network providers, the insurance company sends any checks directly to the patient and the patient is expected to reimburse the provider and that was why Brenda Carter was asked to sign the form. In addition, the patient registration forms signed prior to each treatment at Auburn provide that “I understand that the facility files for reimbursement from my insurer or other payor as a courtesy, and failure on the part of the insurer shall not relieve me of my obligation to pay the facility.” Auer testified all forms submitted to patients treated at Auburn are customarily explained prior to the patient signing the form.

Brenda Carter testified Auburn did not tell her they were out-of-network. Brenda Carter testified Dr. Park told her he would rather perform the procedures at Auburn and it would be cheaper for her to have the procedures at Auburn. Brenda Carter further testified she did not receive any explanation regarding the forms she signed. She also stated she received checks from Blue Cross Blue Shield, two for $708.00 and one for $250.00. Brenda Carter did not forward the payments to Auburn, but rather cashed the checks. She testified she did not know what the checks were for so she cashed them.

After discovering the checks had been sent to Brenda Carter, Auburn sent statements requesting the checks be forwarded *155 to Auburn. When Auburn did not receive the forwarded checks, it sent monthly billings to Defendants seeking payment of the full amount owed. In July of 2006, the account was assigned to CBS to facilitate collection of the full amount owed. Despite demanding payment, CBS was unable to obtain the funds from Defendants and CBS filed its action against Defendants.

The trial court ordered Defendants to pay CBS the principal amount of $27,100.30 plus interest in the amount of $10,644.85, for a total of $37,745.15. The trial court also ordered Brenda Carter to pay CBS $1,500.00 in attorney’s fees. This appeal follows.

We review the trial court’s judgment in accordance with the standard established in Murphy v. Carron, 536 S.W.2d 30 (Mo. banc 1976). Supplemental Medical Services v. Medi Flex Health Care, 293 S.W.3d 128, 131 (Mo.App. E.D.2009). The trial court’s judgment is sustained on appeal unless it is not supported by substantial evidence, it is against the weight of the evidence, or it erroneously declares or applies the law. Murphy, 536 S.W.2d at 32. As the trier of fact, it is the trial court’s function and duty to assess the weight and value of the testimony of each witness. SE Co-Op Service Co. v. Hampton, 263 S.W.3d 689, 692 (Mo.App. S.D.2008). Thus, in determining whether a judgment is against the weight of the evidence, we must give due regard to the trial court’s opportunity to judge the credibility of the witnesses. Id. The trial court is free to believe all, part, or none of a witness’s testimony. Id. We view the evidence and all reasonable inferences drawn therefrom in the light most favorable to the trial eourt’s judgment, and all contrary evidence and inferences are disregarded. Id.

In their first point, Defendants contend the trial court erred in failing to find CBS was estopped from seeking to collect the full amount billed for its services “because Auburn [ ], through its agents, made a false material representation to Defendant, Brenda Carter, which said Defendant relied upon to her prejudice.” We disagree.

Defendants assert CBS is estopped from seeking to collect the full amount of the charges assessed by Auburn because Dr. Park “represented to her that Auburn [ ] was an in-[network] provider.” Defendants further contend Brenda Carter’s testimony regarding Dr. Park’s representation and her testimony that she had no knowledge that Auburn was not an in-network provider was not contradicted at trial.

However, after reviewing the entire record, we find Brenda Carter’s testimony was contradicted. Although Brenda Carter testified Dr. Park told her it would be cheaper to have the procedures performed at Auburn, she also testified that Dr. Park did not advise her that her insurance would cover the procedures. In addition, Defendants failed to present evidence of an agency relationship between Dr. Park and Auburn. 2

Moreover, Brenda Carter’s testimony that she did not know Auburn was an out-of-network provider was contradicted by Joy Auer’s testimony. Joy Auer testified that it was customary practice of Auburn to explain each of the documents signed by patients. There was evidence that Brenda Carter signed the form for patients with non-participating provider insurance carri *156 ers explaining that a patient who receives a check from their insurance company is to forward the check to Auburn.

Furthermore, absent a showing of fraud, a party who is capable of reading and understanding a contract is charged with the knowledge of that which he or she signs. Gibson v.

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Bluebook (online)
334 S.W.3d 152, 2011 Mo. App. LEXIS 195, 2011 WL 601547, Counsel Stack Legal Research, https://law.counselstack.com/opinion/credit-bureau-systems-inc-v-carter-moctapp-2011.