CORRA v. ACTS RETIREMENT SERVICES, INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedJanuary 2, 2024
Docket2:22-cv-02917
StatusUnknown

This text of CORRA v. ACTS RETIREMENT SERVICES, INC. (CORRA v. ACTS RETIREMENT SERVICES, INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CORRA v. ACTS RETIREMENT SERVICES, INC., (E.D. Pa. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

CARA-AIMEE LONG CORRA et al. : CIVIL ACTION Plaintiffs, : v ACTS RETIREMENT SERVICES, INC. Defendant : NO. 22-2917

MEMORANDUM PRATTER, J. JANUARY LY , 2024 BACKGROUND Carra-Aimee Long Corra and Valarie Hann both worked for ACTS Retirement Services, Inc. (ACTS)—a non-profit entity providing residential, assisted living, and skilled care services to senior citizens—over 20 years ago. ACTS collects and maintains personal identifying information for its current and former employees and its current and former residents. This personal information includes names, addresses, social security numbers, dates of birth, financial account numbers and routing numbers, and medical treatment or diagnosis information. On or around April 29, 2022, cybercriminals hacked into ACTS’ network and gained unauthorized access to this personal information (“Data Security Incident”). ACTS apparently discovered this breach on or around May 2, 2022. Two months later, ACTS began notifying victims about the breach. As a result of the breach, Ms. Corra suffered fraud on her checking account, had to freeze her credit, and has enrolled in credit monitoring. Ms. Hann has also had to enroll in monitoring. They both remain at a risk of suffering continued identity theft and fraud.

The parties agreed to private mediation in March 2023. After a full-day session with an experienced private mediator, the parties reached an agreement on the material terms of the settlement. The settlement was finalized on July 13, 2023, and the plaintiffs filed an Unopposed Motion for Preliminary Approval of a Class Action Settlement shortly thereafter. The Court heard from both parties at oral argument on the proposed settlement agreement and, after raising several concerns about some of the terms of the agreement, the Court requested supplemental briefing. The plaintiffs have submitted the requested supplemental briefing addressing these issues, along with an amended Settlement Agreement. The Proposed Settlement The proposed settlement class is composed of 20,754 individuals “whose personal identifying information and/or protected health information was potentially compromised in the Data Security Incident that occurred in April 2022, and who received notice from ACTS of that Data Security Incident.” Doc. No. 42-2, at 9. Of these 20,754 people, 18,276 are former ACTS employees and 2,478 are current and former residents of facilities associated with ACTS, Doc. No. 42-3, at 58. A, The Settlement Benefits The proposed settlement provides for three-tiers of monetary relief: (Tier 1) up to $75 for time lost dealing with the fallout of the Data Security Incident, including, but not limited to, time spent on the telephone dealing with financial institutions or credit card companies; (Tier 2) up to $350 for out-of-pocket expenses caused by the Data Security Incident, such as bank fees, phone and data charges, postage and/or gasoline for travel to financial institutions, payment for credit reports, credit monitoring, or identity theft insurance; and (Tier 3) up to $3,500 for actual documented monetary losses due to identity theft that was more likely than not the result of the

Data Security Incident. Doc. No. 42-2, at 11-12. These cash components of the settlement are capped at an aggregate of $350,000, and payments to valid claimants will be reduced on a pro rata basis, based on the number of claims made, if the total exceeds this aggregate cap. fd. at 12-13. In addition to this cash element, ACTS will also offer class members the opportunity to enroll in two years of credit monitoring and identity theft protection with $1 million in insurance through Pango Group’s Identity Defense product. This credit monitoring and identity theft protection also includes enhanced dark web monitoring. ‘This service “can cost anywhere from $7- 20 pet person, per month,” and is not subject to a cap, See Doc, No, 37-1, at 5, 12-13. Finally, ACTS has made certain data security changes in response to the Data Security Incident and this lawsuit, and as part of the proposed settlement, “agrees to pay for such ongoing security changes separate and apart from other settlement benefits.” Doc. No. 42-2, at 13. These changes have increased the total annual amount ACTS spends on data security by approximately $428,000, Doc. No. 42, at 5. ACTS has also agreed to pay a separate lump sum of $250,000 for attorneys’ fees and expenses to be paid out unrelated to the cash available to the claimants. Doc. No. 42, at 6. Of the $250,000, $15,699 is to reimburse out-of-pocket litigation expenses. ACTS has also agreed to pay for the cost of notice and settlement administration, estimated to be $50,719, and, finally, a $2,500 service award to each of the two class representatives. /d, at 4—5, The parties attest that this agreement was reached “with the assistance and recommendations of [the mediator],” and that negotiations regarding attorneys’ fees did not commence until after the parties had finalized relief to the class. fd. at 5—6.

B. Notice Plan and Settlement Administration Because ACTS has names and mailing addresses for all class members, the settlement administrator will provide direct notice to all class members by first-class U.S. Mail. This mailed notice will consist of a short form notice that guides recipients to the settkement website, where a long form notice will be posted. The website will provide detailed information about the lawsuit, the settlement, class members’ rights and options, and instructions on, and deadlines for, filing a claim, objecting, or opting out. Class members will have 90 days from the date the short-form notice is mailed to submit a claim form either through the website or through the mai! in hardcopy form, The settlement administrator will review each claim form to determine whether the submitted claim is valid and/or if additional information is necessary to substantiate the claim. If a claimant disputes in writing a claim determination and requests an appeal, the parties will meet and confer and, if the parties are unable to reach an agreement on how to resolve an appeal, this Court (or a designee) will serve as the claims referee to make a final and binding determination. Finally, the parties recommend appointing the Angeion Group, which has extensive experience administering similar consumer settlements, to serve as the settlement administrator, LEGAL STANDARDS Under Federal Rule of Civil Procedure 23(e), parties seeking preliminary approval of a class settlement must first “provide the court with information sufficient to enable it to determine whether to give notice of the proposal to the class.” Fed. R. Civ. P. 23(e)(1)(A). The Court then decides whether “giving notice is justified by the parties’ showing that the court will likely be able to: (i) approve the proposal under Rule 23(e)(2); and (ii) certify the class for purposes of judgment on the proposal.” Fed. R. Civ. P. 23(e)(1)(B). A class action may not be settled under Rule 23(e) without a determination by the district court that the proposed settlement is “fair, reasonable and

adequate.” In re General Motors Corp. Pick-Up Truck Fuel Tank Products Liability Litigation, 55 F.3d at 785; see also Fed. R. Civ. P. 23(e)(1)(A). in “gauging fairness, district courts must weigh at least nine factors.” Frederick v. Range Resources-Appalachia, LEC, Nos, 22-1827 & 22-1828, 2023 WL 418058, at *2 (3d Cir. Jan. 26, 2023) (citing Girsh vy.

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CORRA v. ACTS RETIREMENT SERVICES, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/corra-v-acts-retirement-services-inc-paed-2024.