Cornell v. Desert Financial Credit Union

District Court, D. Arizona·Decided September 8, 2025·No. 2:21-cv-00835·Unknown

Opinion

WO

Eva Cornell, No. CV-21-00835-PHX-DWL

Plaintiff, ORDER

v.

Desert Financial Credit Union, et al.,

Defendants. In this putative class action, Eva Cornell (“Plaintiff”) alleges that Desert Financial Credit Union (“Desert Financial”) violated certain federal regulations by failing to clearly explain, in the opt-in form related to its overdraft protection program, that overdraft fees will be assessed when the “available” balance (rather than “ledger” balance) of a customer’s account falls below zero. (Doc. 1.) Desert Financial has, in turn, moved to dismiss for lack of jurisdiction and for failure to state a claim. (Doc. 78.) For the reasons that follow, the Court agrees with Desert Financial that Plaintiff lacks standing—she does not allege that she read the allegedly confusing form before choosing to opt into Desert Financial’s overdraft protection program, does not allege or avow that she would have declined to opt into the program if Desert Financial’s reliance on the available-balance approach had been spelled out more clearly in the opt-in form, and would have incurred the disputed overdraft fee(s) even if Desert Financial followed a ledger-balance approach. Due to the presence of these factual features, this case involves an “asserted informational injury that causes no adverse effects,” and as the Supreme Court recently clarified, such an injury “cannot satisfy Article III.” TransUnion LLC v. Ramirez, 594 U.S. 413, 422 (2021). The determination that Plaintiff lacks standing also makes it unnecessary to resolve Desert Financial’s alternative Rule 12(b)(6) dismissal arguments. I. Factual Allegations The following facts, presumed true, are derived from the Complaint (Doc. 1) and certain documents incorporated by reference in the Complaint. (Docs. 1-1, 12.) On October 22, 2018, Plaintiff applied for a “membership savings” account with Desert Financial. (Doc. 1 ¶ 65; Doc. 12-1 at 2-3.) During the application process, Plaintiff also opted into Desert Financial’s overdraft protection program. (Doc. 1 ¶ 65.) As part of the opt-in process, Plaintiff was provided a separate form (the “Opt-In Form”) entitled “What You Need To Know About Overdrafts And Overdraft Fees,” which provides in part that “[a]n overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway.” (Doc. 1 ¶ 57; Doc. 1-1 at 2.) The Opt-In Form further provides that overdraft fees may be up to $35 for ATM or debit overdrafts. (Doc. 1-1 at 2.) Plaintiff does not allege that she actually read the Opt-In Form before choosing to enroll in the overdraft protection program. (See Doc. 1 ¶ 65.)1 Desert Financial is one of many financial institutions that assesses overdraft fees based on “available balance” rather than “account” or “ledger” balance (hereinafter, “ledger balance”). (Id. ¶¶ 52, 55.) Ledger balance refers to “the actual amount of the account holder’s money in the account at any particular time.” (Id. ¶ 39.) In contrast, “available balance” is a “term of art in the financial industry” that refers to the ledger balance minus any money the bank or credit union has held from deposits or held from the account because of authorized debit transactions that have not yet come in for payment. (Id.) 1 Plaintiff does not dispute this interpretation of the Complaint in her response to the motion to dismiss. (Doc. 79 at 7-8 [not disputing Desert Financial’s assertion that “she does not plead that she read . . . the Opt-In Form”].) Between May 14-20, 2020, Plaintiff was assessed a total of nine overdraft fees of $35 each. (Doc. 1 ¶ 66; Doc. 12-5 at 3.) Although the Complaint alleges that “those overdraft fees have not been refunded to Plaintiff” (Doc. 1 ¶ 66), the account statement reflects that eight of the nine $35 fees were reversed on May 20, 2020, such that Plaintiff paid only a single $35 overdraft fee (Doc. 12-5 at 3). Although “Plaintiff understood that she was assessed fees, she did not understand the cause of those fees until 2020,” when she met with her attorney. (Doc. 1 ¶ 68.) II. Procedural History On May 5, 2021, Plaintiff filed the Complaint. (Doc. 1.) The Complaint asserts two causes of action: (1) violation of “Regulation E,” which is a regulation promulgated by the Consumer Financial Protection Bureau (“CFPB”); and (2) violation of the Arizona Consumer Fraud Act (“ACFA”). (Doc. 1 ¶¶ 84-98.) As discussed in more detail below, Plaintiff’s essential argument is that Regulation E requires a financial institution that wishes to charge overdraft fees to provide a clear and understandable notice regarding those fees; that Desert Financial’s Opt-In Form failed to provide the required clear and understandable notice, because it did not explain that overdraft fees would be assessed based on the customer’s available balance rather than the customer’s ledger balance; and that Desert Financial therefore failed to obtain her “valid affirmative consent,” as required under Regulation E, and committed consumer fraud. During the early stages of the case, Desert Financial moved to compel arbitration. (Doc. 11.) That request, although ultimately unsuccessful, resulted in significant delays while the parties engaged in arbitration-related litigation, including a trip to the Arizona Supreme Court (to address a certified question) and a trip to the Ninth Circuit (to address Desert Financial’s interlocutory appeal from the resulting denial of its arbitration demand). On August 14, 2023, while the arbitration-related litigation was still ongoing, Desert Financial filed the pending motion to dismiss. (Doc. 78.) On August 28, 2023, Plaintiff filed a response. (Doc. 79.) Before Desert Financial could file a reply, the case was stayed based on Desert Financial’s pursuit of the arbitration-related interlocutory appeal. (Docs. 80-81.) On April 23, 2025, following the remand from the Ninth Circuit, Desert Financial filed a reply. (Doc. 89.) On August 22, 2025, the Court issued a tentative ruling. (Doc. 91.) On September 3, 2025, the parties stipulated to vacate oral argument and issue a final order based on the tentative ruling. (Doc. 92.) I. Legal Standard “[S]tanding is an essential and unchanging part of the case-or-controversy requirement of Article III.” Lujan v. Defenders of Wildlife, 504 U.S. 555, 560 (1992). “[T]he irreducible constitutional minimum of standing contains three elements. First, the plaintiff must have suffered an injury in fact—an invasion of a legally protected interest which is (a) concrete and particularized and (b) actual or imminent, not conjectural or hypothetical. Second, there must be a causal connection between the injury and the conduct complained of—the injury has to be fairly traceable to the challenged action of the defendant, and not the result of the independent action of some third party not before the court. Third, it must be likely, as opposed to merely speculative, that the injury will be redressed by a favorable decision.” Id. at 560-61 (cleaned up). “The plaintiff, as the party invoking federal jurisdiction, bears the burden of establishing these elements. Where, as here, a case is at the pleading stage, the plaintiff must clearly allege facts demonstrating each element.” Spokeo, Inc. v. Robins, 578 U.S. 330, 338 (2016) (cleaned up). “Under Rule 12(b)(1), a defendant may challenge the plaintiff’s jurisdictional allegations in one of two ways. A ‘facial’ attack accepts the truth of the plaintiff’s allegations but asserts that they are insufficient on their face to invoke federal jurisdiction.” Leite v. Crane Co., 749 F.3d 1117, 1121 (9th Cir. 2014) (citation omitted). “A ‘factual’ attack, by contrast, contests the truth of the plaintiff’s factual allegations, usually by introducing evidence outside the pleadings.” Id

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Cornell v. Desert Financial Credit Union, (D. Ariz. 2025).

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