Cornell v. Desert Financial Credit Union

CourtDistrict Court, D. Arizona
DecidedSeptember 8, 2025
Docket2:21-cv-00835
StatusUnknown

This text of Cornell v. Desert Financial Credit Union (Cornell v. Desert Financial Credit Union) is published on Counsel Stack Legal Research, covering District Court, D. Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cornell v. Desert Financial Credit Union, (D. Ariz. 2025).

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Eva Cornell, No. CV-21-00835-PHX-DWL

10 Plaintiff, ORDER

11 v.

12 Desert Financial Credit Union, et al.,

13 Defendants. 14 15 In this putative class action, Eva Cornell (“Plaintiff”) alleges that Desert Financial 16 Credit Union (“Desert Financial”) violated certain federal regulations by failing to clearly 17 explain, in the opt-in form related to its overdraft protection program, that overdraft fees 18 will be assessed when the “available” balance (rather than “ledger” balance) of a 19 customer’s account falls below zero. (Doc. 1.) Desert Financial has, in turn, moved to 20 dismiss for lack of jurisdiction and for failure to state a claim. (Doc. 78.) 21 For the reasons that follow, the Court agrees with Desert Financial that Plaintiff 22 lacks standing—she does not allege that she read the allegedly confusing form before 23 choosing to opt into Desert Financial’s overdraft protection program, does not allege or 24 avow that she would have declined to opt into the program if Desert Financial’s reliance 25 on the available-balance approach had been spelled out more clearly in the opt-in form, 26 and would have incurred the disputed overdraft fee(s) even if Desert Financial followed a 27 ledger-balance approach. Due to the presence of these factual features, this case involves 28 an “asserted informational injury that causes no adverse effects,” and as the Supreme Court 1 recently clarified, such an injury “cannot satisfy Article III.” TransUnion LLC v. Ramirez, 2 594 U.S. 413, 422 (2021). The determination that Plaintiff lacks standing also makes it 3 unnecessary to resolve Desert Financial’s alternative Rule 12(b)(6) dismissal arguments. 4 BACKGROUND 5 I. Factual Allegations 6 The following facts, presumed true, are derived from the Complaint (Doc. 1) and 7 certain documents incorporated by reference in the Complaint. (Docs. 1-1, 12.) 8 On October 22, 2018, Plaintiff applied for a “membership savings” account with 9 Desert Financial. (Doc. 1 ¶ 65; Doc. 12-1 at 2-3.) 10 During the application process, Plaintiff also opted into Desert Financial’s overdraft 11 protection program. (Doc. 1 ¶ 65.) As part of the opt-in process, Plaintiff was provided a 12 separate form (the “Opt-In Form”) entitled “What You Need To Know About Overdrafts 13 And Overdraft Fees,” which provides in part that “[a]n overdraft occurs when you do not 14 have enough money in your account to cover a transaction, but we pay it anyway.” (Doc. 15 1 ¶ 57; Doc. 1-1 at 2.) The Opt-In Form further provides that overdraft fees may be up to 16 $35 for ATM or debit overdrafts. (Doc. 1-1 at 2.) Plaintiff does not allege that she actually 17 read the Opt-In Form before choosing to enroll in the overdraft protection program. (See 18 Doc. 1 ¶ 65.)1 19 Desert Financial is one of many financial institutions that assesses overdraft fees 20 based on “available balance” rather than “account” or “ledger” balance (hereinafter, 21 “ledger balance”). (Id. ¶¶ 52, 55.) Ledger balance refers to “the actual amount of the 22 account holder’s money in the account at any particular time.” (Id. ¶ 39.) In contrast, 23 “available balance” is a “term of art in the financial industry” that refers to the ledger 24 balance minus any money the bank or credit union has held from deposits or held from the 25 account because of authorized debit transactions that have not yet come in for payment. 26 (Id.) 27 1 Plaintiff does not dispute this interpretation of the Complaint in her response to the 28 motion to dismiss. (Doc. 79 at 7-8 [not disputing Desert Financial’s assertion that “she does not plead that she read . . . the Opt-In Form”].) 1 Between May 14-20, 2020, Plaintiff was assessed a total of nine overdraft fees of 2 $35 each. (Doc. 1 ¶ 66; Doc. 12-5 at 3.) Although the Complaint alleges that “those 3 overdraft fees have not been refunded to Plaintiff” (Doc. 1 ¶ 66), the account statement 4 reflects that eight of the nine $35 fees were reversed on May 20, 2020, such that Plaintiff 5 paid only a single $35 overdraft fee (Doc. 12-5 at 3). 6 Although “Plaintiff understood that she was assessed fees, she did not understand 7 the cause of those fees until 2020,” when she met with her attorney. (Doc. 1 ¶ 68.) 8 II. Procedural History 9 On May 5, 2021, Plaintiff filed the Complaint. (Doc. 1.) The Complaint asserts 10 two causes of action: (1) violation of “Regulation E,” which is a regulation promulgated 11 by the Consumer Financial Protection Bureau (“CFPB”); and (2) violation of the Arizona 12 Consumer Fraud Act (“ACFA”). (Doc. 1 ¶¶ 84-98.) As discussed in more detail below, 13 Plaintiff’s essential argument is that Regulation E requires a financial institution that 14 wishes to charge overdraft fees to provide a clear and understandable notice regarding those 15 fees; that Desert Financial’s Opt-In Form failed to provide the required clear and 16 understandable notice, because it did not explain that overdraft fees would be assessed 17 based on the customer’s available balance rather than the customer’s ledger balance; and 18 that Desert Financial therefore failed to obtain her “valid affirmative consent,” as required 19 under Regulation E, and committed consumer fraud. 20 During the early stages of the case, Desert Financial moved to compel arbitration. 21 (Doc. 11.) That request, although ultimately unsuccessful, resulted in significant delays 22 while the parties engaged in arbitration-related litigation, including a trip to the Arizona 23 Supreme Court (to address a certified question) and a trip to the Ninth Circuit (to address 24 Desert Financial’s interlocutory appeal from the resulting denial of its arbitration demand). 25 On August 14, 2023, while the arbitration-related litigation was still ongoing, Desert 26 Financial filed the pending motion to dismiss. (Doc. 78.) 27 On August 28, 2023, Plaintiff filed a response. (Doc. 79.) 28 Before Desert Financial could file a reply, the case was stayed based on Desert 1 Financial’s pursuit of the arbitration-related interlocutory appeal. (Docs. 80-81.) 2 On April 23, 2025, following the remand from the Ninth Circuit, Desert Financial 3 filed a reply. (Doc. 89.) 4 On August 22, 2025, the Court issued a tentative ruling. (Doc. 91.) 5 On September 3, 2025, the parties stipulated to vacate oral argument and issue a 6 final order based on the tentative ruling. (Doc. 92.) 7 DISCUSSION 8 I. Legal Standard 9 “[S]tanding is an essential and unchanging part of the case-or-controversy 10 requirement of Article III.” Lujan v. Defenders of Wildlife, 504 U.S. 555, 560 (1992). 11 “[T]he irreducible constitutional minimum of standing contains three elements. First, the 12 plaintiff must have suffered an injury in fact—an invasion of a legally protected interest 13 which is (a) concrete and particularized and (b) actual or imminent, not conjectural or 14 hypothetical. Second, there must be a causal connection between the injury and the 15 conduct complained of—the injury has to be fairly traceable to the challenged action of the 16 defendant, and not the result of the independent action of some third party not before the 17 court. Third, it must be likely, as opposed to merely speculative, that the injury will be 18 redressed by a favorable decision.” Id. at 560-61 (cleaned up). “The plaintiff, as the party 19 invoking federal jurisdiction, bears the burden of establishing these elements. Where, as 20 here, a case is at the pleading stage, the plaintiff must clearly allege facts demonstrating 21 each element.” Spokeo, Inc. v. Robins, 578 U.S. 330, 338 (2016) (cleaned up). 22 “Under Rule 12(b)(1), a defendant may challenge the plaintiff’s jurisdictional 23 allegations in one of two ways.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Sierra Club v. Morton
405 U.S. 727 (Supreme Court, 1972)
Whitmore Ex Rel. Simmons v. Arkansas
495 U.S. 149 (Supreme Court, 1990)
Lujan v. Defenders of Wildlife
504 U.S. 555 (Supreme Court, 1992)
Federal Election Commission v. Akins
524 U.S. 11 (Supreme Court, 1998)
Davis v. Federal Election Commission
554 U.S. 724 (Supreme Court, 2008)
Pagan v. Calderon
448 F.3d 16 (First Circuit, 2006)
Moore v. Maricopa County Sheriff's Office
657 F.3d 890 (Ninth Circuit, 2011)
Maya v. Centex Corp.
658 F.3d 1060 (Ninth Circuit, 2011)
Mario Contreras v. Toyota Motor Sales U.S.A. Inc.
484 F. App'x 116 (Ninth Circuit, 2012)
William Rosenstein & Sons Co. v. BBI Produce, Inc.
123 F. Supp. 2d 268 (M.D. Pennsylvania, 2000)
Douglas Leite v. Crane Company
749 F.3d 1117 (Ninth Circuit, 2014)
Fox Television Stations, Inc. v. Filmon X, LLC
150 F. Supp. 3d 1 (District of Columbia, 2015)
Chambers v. Nasa Federal Credit Union
222 F. Supp. 3d 1 (District of Columbia, 2016)
Strubel v. Comenity Bank
842 F.3d 181 (Second Circuit, 2016)
Bradley Van Patten v. Vertical Fitness Group
847 F.3d 1037 (Ninth Circuit, 2017)
Michael Dreher v. Experian Information Solutions
856 F.3d 337 (Fourth Circuit, 2017)

Cite This Page — Counsel Stack

Bluebook (online)
Cornell v. Desert Financial Credit Union, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cornell-v-desert-financial-credit-union-azd-2025.