Copywatch, Inc. v. American National Red Cross

CourtDistrict Court, District of Columbia
DecidedMarch 12, 2018
DocketCivil Action No. 2017-1219
StatusPublished

This text of Copywatch, Inc. v. American National Red Cross (Copywatch, Inc. v. American National Red Cross) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Copywatch, Inc. v. American National Red Cross, (D.D.C. 2018).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

COPYWATCH, INC.,

Plaintiff, v. Civil Action No. 17-1219 (TJK) AMERICAN NATIONAL RED CROSS,

Defendant.

MEMORANDUM OPINION AND ORDER

Plaintiff CopyWatch, Inc. (“CopyWatch”) is a consulting firm that advises businesses

how they can reduce their copying and printing expenses. CopyWatch claims that it provided

such advice to Defendant American National Red Cross (“Red Cross”). According to

CopyWatch, Red Cross improperly and unjustly used that advice without paying for it, in breach

of express and implied agreements between the parties.

Red Cross has moved to dismiss under Federal Rule of Civil Procedure 12(b)(6), arguing

that CopyWatch has failed to state a claim. ECF No. 15; see also ECF No. 15-1 (“Def.’s Br.”);

ECF No. 17 (“Pl.’s Opp’n”); ECF No. 18 (“Def.’s Reply”). For the reasons explained below, the

motion is DENIED.

Factual and Procedural Background

CopyWatch, a corporation headquartered and incorporated in New York, alleges that it is

“an industry leader in document expense auditing and reduction services.” ECF No. 13 (“Am.

Compl.”) ¶¶ 5, 11. It claims to have developed a “confidential and proprietary audit and

document management process” that allows its clients to reduce their document-related

expenses, including through its expertise in negotiating with vendors. Id. ¶¶ 13-15. CopyWatch asserts that its customary fee is 30% of the cost savings achieved, which clients often prefer

because “it does not require any new expenditures on their part.” Id. ¶ 17.

Red Cross is a corporation chartered by Congress and headquartered in the District of

Columbia. Id. ¶ 6; see 36 U.S.C. § 300101. In June 2015, CopyWatch personnel met with Red

Cross’s “IT Procurement leader,” Michael Macon, to discuss a possible business relationship.

Am. Compl. ¶¶ 21-22. Shortly before the meeting, the parties executed a Non-Negotiable

Confidential Disclosure Agreement (the “NDA”). Id. ¶ 23; see also ECF No. 15-2 (“Wright

Decl.”) App. 1, at 5-6 (copy of NDA).1 The NDA provided, among other things, that the parties

would not disclose any “Confidential Information,” defined as “certain confidential information

relating to copier and printer cost recovery service.” Wright Decl. App. 1, at 5. The NDA

further provided that the parties would “only use the Confidential Information to the extent

necessary to achieve or advance the Purpose,” defined as “explor[ing] business opportunities of

mutual interest.” Id.; see Am. Compl. ¶ 25.

According to CopyWatch’s Amended Complaint, Red Cross agreed during the June 2015

meeting that CopyWatch “would provide its services to [Red Cross], including auditing [Red

Cross’s] document expense costs for all copiers . . . , multi-functional devices, and printers.”

Am. Compl. ¶ 28. The parties also agreed that CopyWatch would prepare a written audit report

detailing Red Cross’s costs and proposing strategies for reducing them. Id. ¶ 29. Moreover,

CopyWatch alleges, Red Cross agreed that it would handle all information arising from the audit

“in accordance with the NDA” and that CopyWatch “would be paid,” although the parties did

not reach an agreement regarding the specific terms of payment. Id. ¶¶ 30-31.

1 Because the Wright Declaration filed in support of Red Cross’s motion to dismiss encompasses several documents, all citations to the Declaration refer to the page numbers generated by ECF.

2 After the June 2015 meeting, Macon allegedly “sent correspondence to CopyWatch

reflecting that [Red Cross] understood that CopyWatch expected to be compensated for its

services” and “confirming that CopyWatch would begin work while the parties worked out

payment terms.” Id. ¶ 32. CopyWatch claims that it relied on these commitments in pursuing its

work, which included talking to copier and printer vendors. Id. ¶¶ 33-37. Red Cross has

attached what it represents is the Macon email to its motion to dismiss. See Wright Decl. App. 3,

at 12.

CopyWatch’s original complaint described the interactions between the parties in the

summer of 2015 somewhat differently. As set forth in the original complaint, the parties reached

their understanding that CopyWatch would perform the audit not at the June 2015 meeting, but

on “August 10, 2015.” See ECF No. 1 (“Orig. Compl.”) ¶ 25. According to Red Cross, this was

an implicit reference to a Memorandum of Understanding (the “MOU”) executed by the parties

on that same date. See Def.’s Br. at 5. Red Cross has now attached the MOU to its motion to

dismiss. Wright Decl. App. 2, at 8-10.

According to its terms, the MOU was “an expressly non-binding set of understandings”

between CopyWatch and Red Cross. Id. at 8. The MOU explained that CopyWatch would

prepare its audit report and that each party “intend[ed] to be solely responsible for its own costs

incurred in connection with its efforts under this MOU.” Id. The MOU further stated that the

parties’ exchange of confidential information would be governed by the previously executed

NDA. Id. Article VII of the MOU read as follows:

This MOU simply memorializes the Parties’ current intent and does not constitute a legally binding agreement of the Parties to consummate any transaction outlined herein nor does it create any legal obligations on or provide any rights in favor of the Parties. If further discussions and negotiations occur, neither Party to the proposed transactions will be under any legal obligation with

3 respect to the proposed transactions or any similar transactions unless and until the final, written agreements providing for the transaction have been executed and delivered by all Parties intending to be bound. No offer, commitment, estoppel, undertaking or obligation of any nature whatsoever shall be implied in fact, law or equity until such final written agreements have been executed and delivered.

The Red Cross in its sole discretion shall decide whether or not to pursue any recommendations made by CopyWatch.

Id. at 9-10. Article VIII stated that the MOU “supersede[d] all prior agreements and

understandings” related to the same subject matter. Id. at 10. The MOU concluded by

reiterating: “Intending not to be bound by anything herein, the Parties intend this MOU to be a

memorialization of their current intent and an aid to any future negotiations.” Id.

The Amended Complaint claims that, on October 16, 2015, CopyWatch delivered its

audit report, which explicitly stated that it was “confidential.” Am. Compl. ¶ 38. The report, by

applying CopyWatch’s “unique and proprietary industry expertise and know-how,” allegedly

told Red Cross how it could “substantially reduce its document expenses.” Id. ¶ 39. Red Cross

has filed a copy of the audit report under seal. ECF No. 11 (“Audit Report”).

After delivering the report, CopyWatch claims, it provided Red Cross with further helpful

advice. Red Cross’s Chief Information Officer allegedly “thanked CopyWatch for the ‘great’

report” and asked several follow-up questions “concerning how CopyWatch would execute its

plan.” Am. Compl. ¶ 44. In response, CopyWatch provided additional “details concerning

execution of the strategies outlined in the Report.” Id. CopyWatch also delivered a “draft lease

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