Cook v. Home Depot U.S.A., Inc.

CourtDistrict Court, D. Colorado
DecidedSeptember 9, 2025
Docket1:23-cv-02796
StatusUnknown

This text of Cook v. Home Depot U.S.A., Inc. (Cook v. Home Depot U.S.A., Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cook v. Home Depot U.S.A., Inc., (D. Colo. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Judge Nina Y. Wang

Civil Action No. 23-cv-02796-NYW-NRN

JILL A. COOK,

Plaintiff,

v.

HOME DEPOT U.S.A., INC.,

Defendant.

MEMORANDUM OPINION AND ORDER

This matter is before the Court on Defendant’s Motion for Summary Judgment (the “Motion”). [Doc. 30, filed October 21, 2024]. Plaintiff Jill Cook (“Plaintiff” or “Ms. Cook”) has responded in opposition, [Doc. 31], and Defendant Home Depot U.S.A., Inc. (“Defendant” or “Home Depot”) has replied, [Doc. 32]. For the reasons set forth below, the Motion for Summary Judgment is respectfully GRANTED. BACKGROUND The following facts are undisputed unless otherwise noted. Plaintiff began working for Home Depot in 2001. [Doc. 30 at ¶ 10; Doc. 31 at 2 ¶ 10; Doc. 1 at ¶ 10]. Plaintiff suffers from a “learning disability, poor eye and hand coordination, and limited verbal skills.” [Doc. 30 at ¶ 14; Doc. 31 at 2 ¶ 14; Doc. 30-6 at 11:20–12:5].1 In 2010, Plaintiff

1 Where the Court refers to the filings made in the Electronic Case Files (“ECF”) system in this action, it uses the convention [Doc. ___] and identifies the page number assigned by the ECF system. When citing to a deposition transcript, the Court cites to the page and line numbers associated with the transcript, rather than the page number assigned by the Court’s ECF system. requested and received an accommodation from Home Depot that limited her work schedule to daytime hours, provided her a schedule that was as consistent as possible from week to week, and excused her from using the computer and taking tests. [Doc. 30 at ¶¶ 15–17; Doc. 31 at 2 ¶¶ 15–17; Doc. 30-8; Doc. 1 at ¶ 12]. She did not request an accommodation for Home Depot’s “Respect Policy,” which expects Home Depot

employees to “treat fellow associates . . . with courtesy and to resolve any differences in a professional, non-abusive, and non-threatening manner.” [Doc. 30 at ¶¶ 3–4, 17–21; Doc. 31 at 2 ¶¶ 3–4, 17–21; Doc. 30-3 at 4]. Home Depot’s Standards of Performance (“SOPs”) define several “Major Violations” of the Respect Policy, including: • “Discriminating against an associate . . . on the basis of . . . national origin[] . . . or any characteristic protected by applicable law.”

• “Engaging in any activity (including verbal, non-verbal or physical behaviors) that violates [Home Depot’s] sexual harassment or general harassment policies.”

• “Treating another person in an abusive, threatening, or extremely disrespectful manner.”

• Initiating or participating in physical altercations or assaults, attempted assault or aggressive and/or threatening conduct.”

[Doc. 30 at ¶¶ 6–7; Doc. 31 at 2 ¶¶ 6–7; Doc. 30-3 at 5]. Plaintiff testified at her deposition that she was familiar with the SOPs and knew she had to comply with them. [Doc. 30 at ¶ 12; Doc. 31 at 2 ¶ 12; Doc. 30-6 at 22:6–15]. She testified that she understood the Respect Policy to mean that she should “respect” and “be courteous” to other people, including other Home Depot employees. [Doc. 30 at ¶ 13; Doc. 31 at 2 ¶ 13; Doc. 30-6 at 25:8–21, 28:11–29:4]. In March 2019, Plaintiff transferred to Home Depot’s store in Brighton, Colorado (the “Brighton store”), where she worked in the garden department. [Doc. 30 at ¶ 11; Doc. 31 at 2 ¶ 11; Doc. 30-4 at 13:24–14:2]. In June 2021, Home Depot hired Sandukht (Sonya) Babayan (“Ms. Babayan”) to work in the same store. [Doc. 30 at ¶ 23; Doc. 31 at 2 ¶ 23; Doc. 30-13]. Ms. Babayan is a native of Armenia, spent most of her life there, and is not fluent in English. [Doc. 30 at ¶¶ 24–25; Doc. 31 at 2 ¶¶ 24–25; Doc. 31-1 at 6:21–23, 7:10–12, 12:1–7, 38:10–11].2 Plaintiff and Ms. Babayan frequently worked with

or near each other in Home Depot’s garden department. [Doc. 30 at ¶ 27; Doc. 31 at 3 ¶ 27; Doc. 30-6 at 60:19–25]. In May 2022, Ms. Babayan sent Home Depot a letter complaining of an incident between Ms. Babayan and Plaintiff that Ms. Babayan characterized as harassment and assault at the hands of Plaintiff. [Doc. 30 at ¶ 28; Doc. 31 at 3 ¶ 28; Doc. 30-15 at 1]. Ms. Babayan alleged that Plaintiff “grabbed [a] hose out of my hand and pushed me away. It was very unexpected and I almost fell.” [Doc. 30 at ¶ 29; Doc. 31 at 3 ¶ 29; Doc. 30-15 at 1].3 Ms. Babayan further alleged that Plaintiff “repeatedly yelled and intimidated me using verbal and physical conduct,” and “even made a racial remark about my limitation

in the English language.” [Doc. 30 at ¶ 30; Doc. 31 at 3 ¶ 30; Doc. 30-15 at 1]. In a written statement and subsequent interview, Plaintiff denied Ms. Babayan’s account of the incident. [Doc. 30 at ¶¶ 34–38; Doc. 31 at 3 ¶¶ 34–38; Doc. 30-16 at 2; Doc. 30-17]. Plaintiff claimed that Ms. Babayan “got mad and yelled at me in her language.” [Doc. 30

2 Plaintiff purports to deny that Ms. Babayan is “not fluent in English” because, according to Plaintiff, Ms. Babayan’s lack of proficiency with English goes further than simply being “not fluent.” [Doc. 31 at 2 ¶ 25]. The precise degree of Ms. Babayan’s English proficiency (or lack thereof) is immaterial to the Motion. The Court deems the fact that Ms. Babayan is not fluent in English to be undisputed for purposes of the Motion. See Fed. R. Civ. P. 56(e)(2). 3 Plaintiff admits that Ms. Babayan made these complaints but denies the truth of Ms. Babayan’s allegations. See, e.g., [Doc. 31 at 3 ¶¶ 29–32]. at ¶ 36; Doc. 31 at 3 ¶ 36; Doc. 30-17].4 Home Depot found no evidence to corroborate either side of the story and took no disciplinary action against either employee. [Doc. 30 at ¶ 41; Doc. 31 at 3 ¶ 41; Doc. 30-16 at 2; Doc. 30-4 at 97:8–25]. The conflict between Ms. Cook and Ms. Babayan continued to escalate during summer 2022. In June 2022, a third-party vendor’s employee reported that she observed

Ms. Cook act “rudely” toward Ms. Babayan. [Doc. 30 at ¶ 42; Doc. 31 at 3–4 ¶ 42; Doc. 30-18].5 In July 2022, Ms. Babayan complained about another incident with Plaintiff. [Doc. 30 at ¶ 44; Doc. 31 at 4 ¶ 44; Doc. 30-19 at 2]. This time, several witnesses corroborated her complaint. [Doc. 30 at ¶ 44; Doc. 31 at 4 ¶ 44; Doc. 30-19 at 2]. The first witness, a cashier, reported that she saw Ms. Cook “make faces” and “laugh” at Ms. Babayan, which made Ms. Babayan appear “uncomfortable” and “scared.” [Doc. 30 at ¶ 46; Doc. 31 at 4 ¶ 46; Doc. 30-19 at 1]. The other two witnesses, who worked for third- party vendors, reported observing a similar pattern of harassment by Ms. Cook toward Ms. Babayan. [Doc. 30 at ¶¶ 47–48; Doc. 31 at 4 ¶¶ 47–48; Doc. 30-21; Doc. 30-22].

Both of these witnesses perceived Ms. Cook as “prejudiced” or “discriminating against” Ms. Babayan because Ms. Babayan is not from the United States. [Doc. 30 at ¶¶ 47, 49; Doc. 31 at 4 ¶¶ 47, 49; Doc. 30-21; Doc. 30-22]. Plaintiff denied the incident. [Doc. 30 at ¶ 45; Doc. 31 at 4 ¶ 45; Doc. 30-20].

4 The Parties dispute Defendant’s characterization of Plaintiff’s written statement. See [Doc. 30 at ¶ 36; Doc. 31 at 3 ¶ 36]. The content of Plaintiff’s written statement is undisputed. [Doc. 30-17]. 5 Again, Plaintiff denies the truth of the report but not the fact that the report occurred. [Doc. 31 at 3–4 ¶ 42]. Plaintiff supports her denial of the June 2022 incident by citing to a statement she made in connection with a July 2022 incident that says, in its entirety, “Nothing occurred between me and another associate today.” [Doc. 30-20 (capitalization altered)]; see also [Doc. 30-4 at 72:1–20]. Home Depot investigated these reports. In August 2022, Plaintiff was interviewed about the reports of her interactions with Ms. Babayan. [Doc. 30 at ¶ 54; Doc. 31 at 4 ¶ 54; Doc. 30-23]. Plaintiff generally denied any recent incidents with Ms. Babayan.

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Cook v. Home Depot U.S.A., Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/cook-v-home-depot-usa-inc-cod-2025.