Conrad Diaz v. Capital One Bank (USA), N.A.

CourtCourt of Appeals of Texas
DecidedOctober 24, 2024
Docket02-23-00481-CV
StatusPublished

This text of Conrad Diaz v. Capital One Bank (USA), N.A. (Conrad Diaz v. Capital One Bank (USA), N.A.) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Conrad Diaz v. Capital One Bank (USA), N.A., (Tex. Ct. App. 2024).

Opinion

In the Court of Appeals Second Appellate District of Texas at Fort Worth ___________________________ No. 02-23-00481-CV ___________________________

CONRAD DIAZ, Appellant

V.

CAPITAL ONE BANK (USA), N.A., Appellee

On Appeal from the 96th District Court Tarrant County, Texas Trial Court No. 096-327005-21

Before Womack, Wallach, and Walker, JJ. Memorandum Opinion by Justice Wallach MEMORANDUM OPINION

I. Introduction

In three issues, Appellant Conrad Diaz complains that the trial court abused its

discretion by admitting evidence at trial over his discovery-related objections. Because

the record does not reflect an abuse of discretion, we affirm.

II. Background

In July 2021, Appellee Capital One Bank (U.S.A.), N.A. sued Diaz, alleging that

he had an outstanding credit card debt of $10,302.281 and obtained a default

judgment in October 2022. Diaz filed a motion for new trial, which the trial court

granted. Diaz answered with a general denial, and Capital One then timely served its

discovery responses—required initial disclosures and responses to Diaz’s

interrogatories, requests for admission, and requests for production—in January and

February 2023. See Tex. R. Civ. P. 194.2 (requiring a party to make initial disclosures

within 30 days after the filing of the first answer or general appearance unless

otherwise agreed or ordered).

1 To its original petition, Capital One attached Diaz’s July 11, 2020 billing statement showing his account as “past due” with a balance of $10,302.28. The same document was included in Capital One’s evidence at trial, along with Diaz’s preceding billing statements since September 8, 2018.

2 In its initial required disclosures, in addition to listing Diaz himself as a person

with knowledge of the relevant facts,2 Capital One stated,

Persons who have knowledge of relevant facts may include all parties to this action, their agent, servants, and/or employees of Plaintiff or Plaintiff’s counsel. Further, Plaintiff’s witness, whose identity is unknown at this time, would be an authorized representative of the Plaintiff who is familiar with the books and records as kept in the normal course of business and could testify as to the status of the account and its balance.

Capital One gave a similar response to Diaz’s interrogatory asking it to identify each

person it expected to call to testify at trial or summary judgment, whether live or by

affidavit, stating,

Plaintiff may call any of the parties to this action, their agent, servants, and/or employees of Plaintiff or Plaintiff’s counsel. Further, Plaintiff’s witness, whose identity is unknown at this time, would be an authorized representative of the Plaintiff who is familiar with the books and records as kept in the normal course of business and could testify as to the status of the account and its balance.

See Tex. R. Civ. P. 193.1 (stating that a party responding to written discovery “must

make a complete response, based on all information reasonably available to the

responding party or its attorney at the time the response is made”).

A bench trial was set for November 20, 2023. On October 16, 2023, Capital

One timely provided its pretrial disclosures to Diaz. See Tex. R. Civ. P. 194.4(b)

(requiring pretrial disclosures at least 30 days before trial).

2 Capital One also referred Diaz to its production of his credit card’s periodic billing statements, the customer agreement, and his credit card application.

3 In its required pretrial disclosures, Capital One added the following to its

original disclosure about other persons with knowledge: “These witnesses may be

contacted through Plaintiff’s counsel at [law firm’s phone number]. Plaintiff may call

these witnesses if the need arises. The representatives will testify by and through

business records filed with the Court.” Capital One further added, “Alexis Moran may

offer testimony through affidavit. This witness may be contacted through Plaintiff’s

counsel at [law firm’s phone number]. This representative may provide testimony

regarding the Defendant’s credit card account with Capital One. Plaintiff may call this

witness if the need arises.” Capital One also listed its attorneys as potential witnesses

for attorney’s-fee testimony (although it did not pray for and did not receive an award

of attorney’s fees) and included both the law firm’s phone number and mailing

address.

Two days after filing its pretrial disclosures, Capital One timely filed a business

records affidavit signed by Moran to sponsor 85 pages of records.3 See Tex. R. Evid.

3 In her affidavit, Moran averred that she was over 18 years old, was competent to testify “to the matters set forth herein,” was a Capital One employee, and was “authorized by Capital One to testify to the matters set forth herein.” She stated that her job responsibilities as Litigation Support Representative “provide[d] [her] with access to all relevant systems and documents of Capital One needed to validate the below information” and that “[a]s a result of the scope of [her] job responsibilities, [she had] personal knowledge of the manner and method by which Capital One create[d] and maintain[ed] certain business books and records, including computer records of customer accounts.” Moran also stated that the 85 pages of records attached to her affidavit were from Capital One regarding Diaz’s credit card account and that they were

4 803(6), 902(10). Until Capital One offered Moran’s business records affidavit and the

attached documents at trial, Diaz did not object to the information supplied in Capital

One’s required disclosures, in its interrogatory and other discovery responses, or in its

pretrial disclosures,4 and there is no indication that he sought to compel any

additional information. Cf. Tex. R. Civ. P. 215.2–.3.

At trial, however, Diaz’s counsel complained that because Moran’s phone

number and address were not included in the disclosures, he could not “verify that

she is who she says she is; therefore, she should not be able to testify.” Capital One’s

counsel pointed out that Capital One had indicated in its pretrial disclosures that

Moran could be “contacted in care of our law office.” He also argued that an

kept in the regular course of business, and [that] it was in the regular course of business of Capital One for an employee or representative of Capital One, with knowledge of the act, event, condition, opinion, or diagnosis, recorded to make the record or to transmit information thereof to be included in such record; and the record was made at or near the time or reasonably soon thereafter. The records attached hereto are the original or exact duplicates of the original. 4 The purpose of the name, address, and telephone requirement is to allow the opposing party to easily locate, interview, and depose the proposed witness. $23,900.00 v. State, 899 S.W.2d 314, 317 (Tex. App.—Houston [14th Dist.] 1995, no writ). There is no indication that Diaz sought to depose a corporate representative or anyone else from Capital One during the case. Cf. Tex. R. Civ. P. 181 (“Either party to a suit may examine the opposing party as a witness, and shall have the same process to compel his attendance as in the case of any other witness.”), 199.2(b)(1) (stating that if an organization is named as the witness, the organization must designate one or more individuals to testify on its behalf); Schindler Elevator Corp. v. Ceasar, 670 S.W.3d 577, 588 (Tex.

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