Connie J. Talk v. Delta Airlines, Inc.

165 F.3d 1021, 9 Am. Disabilities Cas. (BNA) 5, 1999 U.S. App. LEXIS 1919, 1999 WL 22967
CourtCourt of Appeals for the Fifth Circuit
DecidedFebruary 5, 1999
Docket98-10245
StatusPublished
Cited by98 cases

This text of 165 F.3d 1021 (Connie J. Talk v. Delta Airlines, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Connie J. Talk v. Delta Airlines, Inc., 165 F.3d 1021, 9 Am. Disabilities Cas. (BNA) 5, 1999 U.S. App. LEXIS 1919, 1999 WL 22967 (5th Cir. 1999).

Opinion

PER CURIAM:

Connie J. Talk appeals a grant of summary judgment dismissing her Americans with Disabilities Act 1 and Texas Commission on Human Rights Act 2 claims against Delta Airlines, Inc. Talk charged that the airline discriminated against her and failed to reasonably accommodate her alleged disability. We affirm the district court’s grant of summary judgment.

I.

A childhood vehicle-pedestrian accident severely injured Connie J. Talk’s (“Talk”) right leg. As a result, her right leg is shorter than her left and her foot is in a permanently flexed, or “equine” position. She walks on the ball of that foot and must wear a built-up shoe. Despite this deformity, she walks with only a slight limp and has undergone no physical therapy or surgery in the last 20 years.

Talk began working for Delta Airlines, Inc. (“Delta”) in Houston as an associate reservations sales agent in 1984. She transferred to Dallas-Fort Worth International Airport (“DFW”) two years later; shortly after-wards, Delta promoted her to reservations sales agent. She voluntarily transferred to Wichita, Kansas, to work in Department 125 as a customer service agent and returned the following year to DFW in that capacity. For the past eight years, except for the time period that is the subject of this suit, Talk has remained in Department 125, where her job duties include working at the ticket counter, the gate, and the baggage service areas.

Delta instituted company-wide cost-saving initiatives and DFW flight reductions in the spring of 1995. The airline selected some Department 125 employees, including Talk, on an inverse seniority basis to transfer to its operations sector. It offered these affected employees a choice of cargo (Department *1023 135) or ramp (Department 120) positions. Talk chose the cargo position and became a “permanent” employee of Department 135 effective May 1,1995.

Delta requires Department 135 workers to wear steel-toed shoes to protect their feet from injury. Talk could not find a manufacturer to provide a built-up shoe with a steel toe. When she reported this to Willis Uggen (“Uggen”), the Delta operations manager, he obtained a waiver for her to work without protective footwear. Before allowing her to begin work, Uggen requested a doctor’s statement confirming that Talk could not wear steel-toed shoes. Talk provided Delta such a letter from her doctor, who also warned that an injury to her leg, including a severe bruise, could result in the loss of her leg. Uggen was concerned by this warning and contacted Delta headquarters. The airline then decided that Talk could not work in cargo.

Talk entered a voluntary job placement process, an established Delta procedure for employees who are permanently unable to perform their assigned duties. The goal of the process is to find a new, permanent placement commensurate with the employee’s abilities and restrictions. Talk filled out the Accommodation Request Form, asking to be placed in a position that did not require wearing steel toed shoes and that would not subject her to injury. She requested a flight attendant position or a Department 125 slot.

While Delta sought a permanent position for Talk, it also opened temporary gate agent positions at DFW. Several of the former Department 125 employees, who had transferred to ramp operations, were loaned to their old department to help during the summer rush period. Delta anticipated that they would return to their permanent ramp positions at the end of the busy season. Because Talk had entered the placement process, she was not considered for these temporary positions. Some seven months after Talk entered the placement process, Delta decided to reopen permanent Department 125 positions. It offered these positions to all the former employees who had been loaned temporarily to that department; Delta also offered Talk one of the Department 125 positions. She accepted the offer November 3, 1995 and remains in that position today.

From May 1,1995 until the end of November, while its personnel specialist Alison Phillips (“Phillips”) attempted to find permanent placement for her, Delta allowed Talk to use her 55 days of accrued sick leave at full pay. She received no benefits after that time until she began anew her DFW customer service agent’s job December 1, 1995. During the seven-month placement process, Delta ascertained that DFW had no permanent Department 125 openings and expected none in the foreseeable future. Phillips, however, presented Talk with several alternatives. The airline offered her a permanent Department 125 position at LaGuardia Airport and at JFK in New York; she rejected the positions because of the expense of moving 3 and the high cost of living in that area. She also expressed concern that the cold climate would hurt her leg. Phillips located a permanent customer service agent position in Department 125 in Atlanta, which Talk also refused because Delta did not agree to pay moving expenses. Phillips next offered Talk a transfer to any available “temporary part-time” or “ready reserve” customer service agent position in any Delta city as well as a permanent reservation sales agent job at DFW. The latter paid a starting salary only slightly less ($50 a month) than she had previously earned. Talk declined to interview for the permanent DFW opening but expressed interest in a temporary, part-time position at DFW. Phillips offered Talk such a position, but when Delta reopened permanent Department 125 jobs at DFW, Talk accepted and returned to her original job.

After completing the Equal Employment Opportunity Commission grievance process, Talk sued Delta. She alleged, inter alia, that the airline had failed to • offer her a reasonable accommodation for her disability after it was determined that her childhood injury prevented her from working in the Delta cargo area to which she had been involuntarily transferred. Because she *1024 claimed a violation of the Americans with Disabilities Act of 1990 (“ADA”) along with violations of the Texas Commission on Human Rights Act (“TCHRA”), Delta removed the action. The airline then moved for summary judgment.

The district court, for the purposes of the summary judgment motion, assumed that Talk was “disabled” under the ADA and TCHRA. 4 It granted summary judgment on the grounds that Talk’s refusal to accept the reasonable accommodation Delta offered her rendered her unqualified under the ADA. The court also summarily dismissed the state law claim, finding that Delta had made a good-faith effort to find Talk a reasonable accommodation. Talk then moved for reconsideration, which the district court denied. She now appeals.

II.

We review a grant of summary judgment de novo, applying the same standard as the district court. Hamilton v. Southwestern Bell Telephone Co., 136 F.3d 1047, 1049 (5th Cir.1998). Summary judgment is proper when no issue of material fact exists and the moving party is entitled to judgment as a matter of law. Fed.R.Civ.P.

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Bluebook (online)
165 F.3d 1021, 9 Am. Disabilities Cas. (BNA) 5, 1999 U.S. App. LEXIS 1919, 1999 WL 22967, Counsel Stack Legal Research, https://law.counselstack.com/opinion/connie-j-talk-v-delta-airlines-inc-ca5-1999.