Concerning Jackson v. Family Dollar Stores

998 F. Supp. 2d 440
CourtDistrict Court, W.D. North Carolina
DecidedFebruary 21, 2014
DocketNos. 3:08MD1932-GCM, 3:08-cv-1939
StatusPublished

This text of 998 F. Supp. 2d 440 (Concerning Jackson v. Family Dollar Stores) is published on Counsel Stack Legal Research, covering District Court, W.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Concerning Jackson v. Family Dollar Stores, 998 F. Supp. 2d 440 (W.D.N.C. 2014).

Opinion

ORDER

GRAHAM C. MULLEN, District Judge.

THIS MATTER is before the Court on Defendant’s Motion for Summary Judgment and Memorandum in Support (Doc. No. 911); Plaintiffs Response in Opposition (Doc. No. 927); and Defendant’s Reply (Doc. No. 942). For the reasons set forth below, the motion is GRANTED.

FACTS 1

Plaintiff, Susan Lord, began working for Family Dollar in 1999 in Gary, Pennsylvania.2 (Doc. No. 911, Lord Dep. at 24-25.) [442]*442In January 2006, Lord moved to Tucson, Arizona and began working as Assistant Store Manager at Store 6246. (Id.) Lord was transferred to Store 5982 in September 2006 at the request of then Store Manager, Terri Jackson, and was promoted to Store Manager of Store 5982 on February 4, 2007. (Id. at 29-30; DeBrocq Decl. at ¶ 4.) Lord was Store Manager of the Tucson, Arizona store until the end of her employment at Family Dollar on May 12, 2008 and at all times during the relevant time period for her claims. (Doc. No. 911, Lord Dep. at 99; DeBrocq Decl. ¶ 4.)3

Family Dollar paid Lord a weekly salary of $704 from February 4, 2007 until September 29, 2007, and $731 per week from September 30, 2007 until the end of her employment on September 30, 2008. (De-Brocq Decl. ¶ 4; Lord Dep. at 34, 36.) Lord also earned a bonus of $421.78 during the relevant time period for her claims. (Id. at ¶ 5.) Nonexempt employees were not eligible for these bonuses, which were tied to the store’s performance as measured at inventory time. (Id.) Lord worked an average of 64 hours per week as Store Manager and received an average hourly wage between $11.00 and $11.42 during the relevant time period for her claims. (Id. at ¶ 6.)

The record shows that of the seventeen nonexempt employees who worked at Lord’s stores during the relevant time period, fifteen made $10 per hour or less. (Id. at ¶ 9.) Even using the highest hourly wages earned by employees whose wages changed over time, the hourly employees who worked in Lord’s store earned an average of $8.18 per hour during the relevant time period. (Id.) Family Dollar’s records reflect that Lord managed at least 80 employee hours 85% of the time during the relevant time period. (Id. at ¶ 8.)

Lord contends that she devoted 90-95% of her time to performing nonexempt work, but also admits that she was responsible for running the store. (Lord Dep. at 190-94.) When Lord was absent from the store, she provided instructions and a to-do list to her Assistant Store Manager, to make sure no tasks were overlooked. (Id. at 130-31.) Lord also had the authority and ability to direct other employees to perform this nonexempt work. (Id. at 192-94.)

Lord was responsible for many tasks and duties as part of her job. Specifically, Lord was responsible for: interviewing and screening employees and providing hiring recommendations regarding the hiring of nonexempt employees and Assistant Store Managers; evaluating her employees and recommending promotions; completing the hiring paperwork; training employees; ensuring that Family Dollar procedures were being followed; scheduling employees; handling vacation requests and occasions when employees failed to show up for work; supervising and directing employees’ work; maintaining financial and sales paperwork and handling the [443]*443bank deposits; handling customer and employee complaints and conflicts; counseling and disciplining employees when necessary; planning and apportioning work among her employees; maintaining the security of the store and guarding against theft; ensuring that the store stayed within the allocated payroll budget; and monitoring legal compliance measures with respect to hiring. (Lord Dep. at 10-12, 38-40, 42-43, 46-52, 54-55, 57-90, 92-97, 102-05, 107-11, 119-20, 125-27, 130-40, 142-43, 147-48, 151-52, 156-57, 159, 160-62, 166-68, 188-89, 193-94.)

Though Lord utilized a team concept in running her store, she was “in charge” and served as the head of the team she built at her store. (Id. at 192-93.) For example, Lord monitored the security of her store and would “patrol” the aisles, looking for shoplifters. (Id. at 160.) Lord testified that she addressed customer issues while performing nonexempt work, instead of leaving it to her employees, because she felt she was the best person in her store to handle customer complaints. (Id. at 50-51, 166-68.) Lord was integral to the application and hiring process as she selected stronger applicants for interviews, interviewed applicants, and made recommendations to her District Manager as to who should be interviewed. (Id. at 92-97, 102-05, 107-11, 119-20, 125-27, 133-35, 188-89.) In the beginning of Lord’s tenure as Store Manager, Lord interviewed and hired a variety of employees for her store. (Id. at 92-93, 96, 102-03, 111.) It was not until there was a high amount of employee turnover when Lord’s District Manager started taking part in the process with Lord. (Id. at 134-35.)

Similarly, Lord used her judgment in providing recommendations regarding the promotion to the position of Assistant Store Manager. (Id. at 136.) Based on her knowledge of Bobbi Markham’s performance, Lord recommended Markham for the position of Assistant Store Manager, and her District Manager followed this recommendation. (Id.) Lord also handled employee discipline, and gave employees a verbal warning whenever she thought it was necessary. (Id. at 46.) Lord was the only one in the store on a daily basis with the authority to discipline employees, and if a discipline issue arose when Lord was not in the store, the Assistant Manager would have to call the District Manager or Regional Vice President for help. (Id. at 53-55.) In one instance Lord issued a Performance Improvement Plan to one of her employees after the employee failed to bring an issue she was having with a customer to Lord’s attention; Lord wrote up this employee for insubordination and threatened to fire her if the employee failed to bring such issues to Lord’s attention in the future. (Id. at 47-52.)

As Store Manager, Lord reported to a District Manager. During the relevant time period Lord’s District Manager was Carrie Pollard. (DeBrocq Decl. ¶ 7). Pollard visited Lord’s store about once a month, though for a few months she visited once a week and at one point she did not visit for two and a half months. (Lord Dep. at 98-99, 115.) When Pollard did visit Lord’s store, she stayed anywhere from ten minutes to an hour and a half. (Id. at 113.) Family Dollar’s records indicate that during the relevant time period, Lord’s District Manager oversaw 16 stores throughout Arizona, spanning a territory of approximately 43 miles from north to south and 21 miles from east to west. (DeBrocq Decl. ¶ 7.)

STANDARD OF REVIEW

Summary judgment is proper if “the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed.R.Civ.P. 56(a); see also Celotex Corp. v. Catrett, 477 U.S. 317, 322-23, [444]*444106 S.Ct. 2548, 91 L.Ed.2d 265 (1986).

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Bluebook (online)
998 F. Supp. 2d 440, Counsel Stack Legal Research, https://law.counselstack.com/opinion/concerning-jackson-v-family-dollar-stores-ncwd-2014.