Colleton v. UMass Memorial Health Care, Inc.

CourtDistrict Court, D. Massachusetts
DecidedJuly 13, 2023
Docket1:22-cv-40154
StatusUnknown

This text of Colleton v. UMass Memorial Health Care, Inc. (Colleton v. UMass Memorial Health Care, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Colleton v. UMass Memorial Health Care, Inc., (D. Mass. 2023).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

* LISA COLLETON, on behalf of herself and * all others similarly situated, *

* Civil Action No. 22-cv-40154-ADB Plaintiff, *

* Related Cases: v. *

* Civil Action No. 22-cv-12022-ADB UMASS MEMORIAL HEALTH CARE, * Civil Action No. 23-cv-10113-ADB INC., *

Defendant. *

* * *

MEMORANDUM AND ORDER

BURROUGHS, D.J.

Lisa Colleton (“Plaintiff”) filed this putative class action in Massachusetts Superior Court against UMass Memorial Health Care, Inc. (“Defendant”) on December 28, 2022. [ECF No. 1-1 (“Compl.”)]. Plaintiff alleges that Defendant shared communications about her private medical information with Facebook and Google without her knowledge or consent, in violation of the Massachusetts Wiretap Act, Mass. Gen. Laws ch. 272, § 99. [Id. ¶¶ 124–35]. Defendant removed the case to federal court pursuant to the federal officer removal statute, 28 U.S.C. § 1442(a)(1). [ECF No. 1 (“Notice of Removal”)]. Presently before the Court is Plaintiff’s motion to remand back to state court pursuant to 28 U.S.C. § 1447. [ECF No. 13]. Two related putative class actions were filed against Defendant, also in Massachusetts Superior Court, which Defendant also removed to this Court pursuant to 28 U.S.C. § 1442(a)(1). See [Doe v. UMass Mem’l Health Care, Inc., No. 22-cv-12022 (D. Mass.) (“Doe Action”); Doe Action, ECF No. 1 (“Doe Notice of Removal”); Doe Action, ECF No. 1-1 (“Doe Compl.”); Progin v. UMass Mem’l Health Care, Inc., No. 23-cv-10113 (D. Mass.) (“Progin Action”); Progin Action, ECF No. 1 (“Progin Notice of Removal”); Progin Action, ECF No. 1-3 (“Progin Compl.”)]. Plaintiffs in the other actions also filed motions to remand. [Doe Action, ECF No. 9; Progin Action, ECF No. 14]. Defendant filed an omnibus response to the three motions to

remand, [ECF No. 17], and Plaintiffs, in turn, filed an omnibus reply in further support of their motions, [ECF No. 20]. For the reasons set forth below, Plaintiff’s motion to remand, [ECF No. 13], is GRANTED. I. BACKGROUND1 Defendant is a healthcare service provider that developed, owns, and/or operates a website, www.ummhealth.org (the “Website”), which offers a wide range of healthcare services and a patient portal. [Compl. ¶¶ 2, 14; Doe Compl. ¶¶ 16–17; Progin Compl. ¶ 19]. Plaintiff is a user of the Website. [Compl. ¶ 2]. The Website collects various types of information about its users, including the type of medical treatment an individual is seeking and the names of physicians with whom individuals schedule appointments. [Compl. ¶ 17]; see also [Doe Compl.

¶¶ 76–77 (describing information Website allegedly collects, including type of medical treatment, diagnoses, and procedures); Progin Compl. ¶ 46 (describing information Website allegedly collects, including individuals’ medical conditions and the doctors they may be seeing)]. The Website uses a code analytics tool called “Facebook Pixel,”2 [Compl. ¶ 24; Doe

1 For purposes of this Order, the relevant facts are drawn from the three Complaints, the three Notices of Removal, and Defe ndant’s briefing, [ECF No. 17]. Additionally, the Court takes judicial notice of various public documents relating to the Meaningful Use Program, further discussed infra. See Giragosian v. Ryan, 547 F.3d 59, 66 (1st Cir. 2008). 2 Facebook Pixel is now called Meta Pixel. Compl. ¶ 76; Progin Compl. ¶ 60], which tracks the actions of Website users and sends users’ Website communications to Facebook, [Compl. ¶ 27; Doe Compl. ¶ 77; Progin Compl. ¶¶ 70– 74]. The Website also uses a code analytics tool called “Google Analytics,” which communicates similar information to Google.3 [Compl. ¶¶ 43–44; Progin Compl. ¶¶ 60, 63–67].

Website users like Plaintiff did not know of or consent to the sharing of their communications to a third-party. [Compl. ¶¶ 40, 45; Doe Compl. ¶¶ 88, 90; Progin Compl. ¶ 32]. In its Notice of Removal, Defendant asserts that it optimizes and increases traffic to its Website in compliance with the Meaningful Use Program4 (“Meaningful Use Program” or “Program”). [Notice of Removal ¶ 26; Doe Notice of Removal ¶ 26; Progin Notice of Removal ¶ 28]. The Meaningful Use Program implements provisions of the American Recovery and Reinvestment Act of 2009. Medicare and Medicaid Programs; Elec. Health Rec. Incentive Program, 75 Fed. Reg. 144, 44,314 (July 28, 2010). The Program was established in 2010 by the Department of Health and Human Services (“HHS”) to promote the use of certified electronic health record technology in a meaningful way as “one piece of a broader [health IT]

infrastructure needed to reform the health care system and improve health care quality, efficiency, and patient safety.” [ECF No. 17 at 10 (quoting Medicare and Medicaid Programs; Elec. Health Rec. Incentive Program, 75 Fed. Reg. at 44,321)]. Also in the American Recovery and Reinvestment Act of 2009, Congress established the Office of the National Coordinator (“ONC”) within HHS, and charged the ONC with various obligations, including to “update the Federal Health IT Strategic Plan (developed as of June 3,

3 Unlike Plaintiffs Colleton and Progin, Plaintiff Doe does not address the Google analytics tool in his Complaint. 4 Although the Meaningful Use Program was renamed the Promoting Interoperability Program in 2018, the parties all use the Program’s original name. For consistency, the Court does the same. 2008) to include specific objectives, milestones, and metrics” with respect to each of the following: “(i) [t]he electronic exchange and use of health information and the enterprise integration of such information,” as well as “(vii) [s]trategies to enhance the use of health information technology in improving the quality of health care.” 42 U.S.C. § 300jj-11(c)(3)(A).

The ONC provides guidance for complying with the Program, including a model website that uses third-party marketers such as Facebook and Google. [Notice of Removal ¶¶ 20–21; Doe Notice of Removal ¶¶ 20–21; Progin Notice of Removal ¶¶ 22–23]. The Program provides for incentive payments of up to two percent for providers who reach certain levels of engagement with electronic health record use through providers’ patient portals. [Notice of Removal ¶ 18; Doe Notice of Removal ¶ 18; Progin Notice of Removal ¶ 20]. In the future, these payments will phase out and transition into penalties for providers that do not comply. [ECF No. 17 at 10]. Defendant submits reports to the Center for Medicare and Medicaid Services (“CMS”) on its involvement in the Program, specifically related to the patient portal and patients’ use of the portal. [Id. at 12].

Defendant asserts that in maintaining the Website, it is acting under the authority of the federal government. [Notice of Removal ¶¶ 26–31; Doe Notice of Removal ¶¶ 26–31; Progin Notice of Removal ¶¶ 28–33]. Specifically, Defendant claims that through the Meaningful Use program the federal government “incentiviz[es], regulat[es], monitor[s], and supervis[es]” Defendant’s use and promotion of its Website “in order to meet the federal government’s national priority of interoperable health information technology.” [Notice of Removal ¶ 26; Doe Notice of Removal ¶ 26; Progin Notice of Removal ¶ 28]. II. LEGAL STANDARD

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