Colleen Waterman v. Paychex, Inc.

CourtDistrict Court, E.D. Pennsylvania
DecidedOctober 22, 2025
Docket5:25-cv-02908
StatusUnknown

This text of Colleen Waterman v. Paychex, Inc. (Colleen Waterman v. Paychex, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Colleen Waterman v. Paychex, Inc., (E.D. Pa. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF PENNSYLVANIA _____________________________________ COLLEEN WATERMAN, : Plaintiff, : : v. : No. 25-cv-2908 : PAYCHEX, INC., : Defendant. : _________________________________________________

O P I N I O N Defendant’s Motion to Dismiss, ECF No. 9 – Granted

Joseph F. Leeson, Jr. October 22, 2025 United States District Judge

I. INTRODUCTION The issues in this case stem from a cybersecurity attack and data breach experienced by Defendant Paychex, Inc., in March of 2024. Plaintiff Colleen Waterman, a former user of Paychex’s services, believes this data breach to be the reason her personal identifying information (PII) was stolen, and has brought claims of negligence, negligence per se, invasion of privacy, and violations of New York Gen. Bus. Law § 349(a), against Paychex. Currently before the Court is Paychex’s Motion to Dismiss the Complaint pursuant to Fed. R. Civ. P. 12(b)(1) and 12(b)(6). For the reasons below, the Court will dismiss the Complaint without prejudice for lack of standing. II. BACKGROUND A. Waterman’s Factual Allegations For the period relevant to this case, Waterman was an employee of Gray Chevrolet of Stroudsburg, PA, which uses Paychex, Inc.’s online platform for its HR and payroll services. Compl., ECF No. 1, ¶¶ 90, 92. While employed at Gray Chevrolet, Waterman was required to create an account with Paychex and provide them with certain information in order to receive her pay directly to her bank account. Id. at ¶ 93. On or around March 22, 2024, Paychex experienced a cybersecurity (data) breach of its computer and data systems. Id. at ¶ 22. On or around March 29, 2024, the payment information in Waterman’s Paychex account was modified without her authorization. Id. at ¶¶ 95-96. Waterman later discovered that the bank account registered to

receive her direct deposits was changed from her own account to a PNC Bank account which she did not create, and which did not use her signature. Id. at ¶¶ 100-102. She immediately informed Paychex of these developments. Id. at ¶ 103. On April 2, 2024, Paychex responded to Waterman’s communication and asked her to confirm that she was logging in to her account via the correct website. Id. at ¶¶ 104-105. Waterman updated her passwords and changed the bank account for her direct deposits. Id. at ¶¶ 108-109. Waterman later experienced several other incidents which led her to believe that her identity had been stolen, including being locked out of her phone in August of 2024, id. at ¶ 113, being notified in November of 2024 of a Members First Federal Credit Union account opened in her name and used to conduct fraudulent transactions, id. at ¶¶ 122-29; and being informed that

Treasury bonds were purchased with funds from her Wells Fargo bank account in November and December of 2024, id. at ¶¶ 137-45. Waterman filed a police report regarding the suspected identity theft in November of 2024, the investigation of which remains ongoing. Id. at ¶¶ 134-36. Waterman attributes her injuries—among them financial loss, devaluation of her personal identification information (PII), anxiety, and sleeplessness, id. at ¶¶ 151-165—to the Paychex data breach. Id. at ¶¶ 32, 38, 40. On June 5, 2025, Waterman filed a Complaint in this Court against Paychex, in which she brings claims of negligence, negligence per se, invasion of privacy, and violations of the New York Deceptive Trade Practices Act, New York Gen. Bus. Law § 349. See id., ECF No. 1. B. Paychex’s Motion to Dismiss On July 1, 2025, Paychex filed a Motion to Dismiss the Complaint pursuant to Fed. R. Civ. P. 12(b)(1) and 12(b)(6). See Motion, ECF No. 9. The Motion argues, in part, that Waterman lacks Article III standing to sue because she has shown neither an injury-in-fact nor a

causal connection to the Paychex data breach. See Defendant’s Brief in Support of Motion to Dismiss (Def. Br.), ECF No. 9-5.1 Paychex challenges Waterman’s factual allegation that her personal identifying information (PII) was disclosed in the data breach, and alleges, in contrast, that Waterman’s information “was not implicated in the data breach at issue,” Def. Br. at 4 n.4, because the data involved in the breach was limited to certain persons with California addresses, id. at 2, and Waterman is a Pennsylvania resident who has not alleged that she ever resided or worked in California, id. at 2, 12.2 Waterman says it “remains unclear” who was negatively impacted by Paychex’s data breach, to what extent they were affected, and in what geographic locations, Compl. at ¶¶ 25-26, but Paychex counters that its internal investigation of the breach resulted in a complete list of all known, affected persons—and Waterman is not on it. See Def.

Br. at 5-6. Paychex supplemented its Motion to Dismiss with declarations from the corporation’s

1 References to the page numbers in this pleading are to those assigned by defense counsel and marked at the bottom of each page, not the page numbers assigned by the ECF docketing system. 2 Paychex alleges that “[o]n April 30, 2024, when Paychex attempted to exchange information with the State of California regarding certain unclaimed property, it inadvertently allowed an unauthorized individual to access the information instead.” Def. Br. at 1. Regarding the scope of the breach, Paychex adds the following:

While it is true that the Data Breach involved the inadvertent disclosure of information intended to be reported to the State of California regarding unclaimed property, Plaintiff’s data was not included in that disclosure. Instead, the only data disclosed during the Data Breach was a list compiled as part of Paychex’s annual reporting requirements under California’s Unclaimed Property Law, Cal. Code of Civ. P. § 1500, et seq. (the “Unclaimed Property List”). The only data on the Unclaimed Property List was that associated with individuals for whom the last known address Paychex had on file was in California. Plaintiff, however, is not a resident of California; she lives in Pennsylvania and does not allege to have lived in California.

Id. at 2 (internal citations omitted). Manager of Fraud & Risk Analysis, Christopher M. Voos, and its Tax Manager, Hannah M. Garofoli, who confirm this. See ECF Nos. 9-3, 9-4. C. Other Procedural History On July 15, 2025, Waterman filed her Response in Opposition to Paychex’s Motion to

Dismiss. See Response (Pl. Br.), ECF No. 19. In it, she argues that Paychex’s factual challenge under Rule 12(b)(1) is essentially “an attack on the merits” of her claims, urging the Court to view the facts in a light most favorable to her, and to review all arguments in the Motion to Dismiss under the Rule 12(b)(6) standard. See id. at 11. On July 22, 2025, Paychex filed its Reply in Further Support of its Motion to Dismiss. See Reply, ECF No. 20. On August 8, 2025, Paychex filed a Motion for Rule 11 Sanctions, see ECF No. 22, which the Court denied on September 16, 2025, see ECF No. 27. Paychex also requested a stay of discovery pending resolution of its Motion to Dismiss, which the Court denied on September 30, 2025. See ECF No. 29. The Court is now prepared to rule on the Motion to Dismiss.

III. LEGAL STANDARDS A. Motion to Dismiss under Rule 12(b)(1) – Review of Applicable Law Federal courts are courts of limited subject matter jurisdiction. Erie Ins. Exch. by Stephenson v. Erie Indem. Co., 68 F.4th 815, 818 (3d Cir. 2023) cert. denied, 144 S. Ct. 1007 (2024). “They possess only that power authorized by Constitution and statute.” Kokkonen v. Guardian Life Ins. Co. of Am., 511 U.S. 375, 377 (1994).

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