Cobb v. Enhanced Recovery Company, LLC

CourtDistrict Court, D. Connecticut
DecidedMarch 10, 2020
Docket3:17-cv-01629
StatusUnknown

This text of Cobb v. Enhanced Recovery Company, LLC (Cobb v. Enhanced Recovery Company, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cobb v. Enhanced Recovery Company, LLC, (D. Conn. 2020).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

DEBORA COBB, : Plaintiff : No. 3:17-CV-1629 (VLB) : v. : : ENHANCED RECOVERY : MARCH 10, 2020 COMPANY, LLC, : Defendant. : : :

MEMORANDUM OF DECISION GRANTING DEFENDANT’S MOTION FOR SANCTIONS, [ECF NO. 44]

Before the Court is Defendant Enhanced Recovery Company, LLC’s (“ERC”) Motion for Sanctions. [ECF No. 44]. ERC moves for attorneys’ fees and costs associated with defending this case because this action “was unreasonably filed and prosecuted against ERC in bad faith and for the purpose of harassing ERC into settling rather than defending this matter.” [ECF No. 45 at 2]. For the reasons set forth below, ERC’s Motion for Sanctions is GRANTED. I. Background Facts Plaintiff Debora Cobb (“Plaintiff”) is a citizen of Connecticut. [ECF No. 10 (Amended Complaint), ¶ 3]. Plaintiff used a personal Target credit card for shopping and household goods. Id. ¶ 4. That Target credit card account was the subject of debt collection efforts. Id. ERC is a limited liability company organized under the laws of the state of Delaware. [ECF No. 42 at 1]. ERC is currently licensed to act as a consumer collection agency within the state of Connecticut by the Connecticut Department of Banking. Id. 1-2. On July 21, 2017, ERC sent a letter to Plaintiff which stated the following: DEBORA COBB

Our records indicate that your balance with TD Bank USA, N.A./ Target Credit Card remains unpaid; therefore your account has been placed with ERC for collection efforts.

Upon receipt and clearance of $1,267.50, your account will be closed and collection efforts will cease.

Unless you dispute the validity of the debt, or any portion thereof, within thirty (30) days after your receipt of this notice, the debt will be assumed to be valid by us.

[ECF No. 10 (Amended Complaint), Exhibit 1]. The top left corner of the front page of the letter bore a logo comprising the initials “ERC.” Id. The top right corner of the front page identified the “Creditor” as “TD Bank USA, N.A./ Target Credit Card.” Id. The letter included the language “[t]his is an attempt to collect a debt. Any information obtained will be used for that purpose.” Id. The letter stated, “view statements, pay your balance, and manage your account online at payerc.com.” Id. (obscured); [Dkt. 35-1, ¶ 26]. The letter also listed a toll-free phone number and invited the debtor to “[s]end correspondence to ERC, P. O. Box 57610, Jacksonville, FL 32241.” Id. The reverse of the letter stated “[o]ur Corporate Address is: ERC 8014 Bayberry Road Jacksonville, FL 32256.” Id. On August 1, 2017, Plaintiff called ERC. [ECF No. 35-1, ¶ 30]. An automated message played, which stated “thank you for calling ERC.” Id. When ERC’s representative answered the phone, he said, in part: “Good morning. Thank you for calling ERC. My name is Irving Anderson speaking with you on a recorded line. Who do I have the pleasure of speaking with today?” Id. ¶ 31. Rather than obtaining information Plaintiff may have considered missing from ERC’s collection letter from Mr. Anderson, Plaintiff decided to file a Complaint alleging same in this Court on September 28, 2017. [ECF No. 1]. The Complaint

alleged as its basis for relief that ERC had violated the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692, et seq., because ERC’s “initial letter did not disclose defendant’s true name anywhere, but instead used ERC throughout, in violation of 15 U.S.C. §1692e(14).” [ECF No. 1 ¶ 9]. Plaintiff had standing, she claimed, because “defendant directed its collection activities to her, and she was harmed by its violation of her interest in obtaining information to which she [wa]s statutorily entitled.” [ECF No. 1 ¶ 10]. The Complaint asked the Court to (i) “[a]ward plaintiff such damages as are permitted by law including $1,000 statutory damages,” (ii) “[a]ward the plaintiff costs of suit and a reasonable attorney’s fee,”

and (iii) “[a]ward such other and further relief as law or equity may provide.” [ECF No. 1 at 2]. On November 7, 2017, ERC’s Director of Legal Richard Landoll sent Plaintiff’s counsel information from the National Multistate Licensing System (NMLS)—the system of record for the Connecticut Department of Banking— demonstrating that “ERC” was a registered trade name under which ERC was licensed to act as a consumer debt collection agency in Connecticut. [ECF Nos. 42 at 3; 45 at 5-6; 46-2 ¶ 6, Exhibits A, B]. He also noted that “[i]f this matter is not voluntarily dismissed, ERC will litigate and will entertain filing for sanctions due to the continuance of the matter knowing that your allegations lack merit.” [ECF No. 46-2, Exhibit A]. On November 28, 2017, ERC Answered the Complaint, asserting, inter alia, the following affirmative defenses:

• Fourth Affirmative Defense: “Plaintiff’s claims against ERC must be dismissed because ERC used an acronym for Enhanced Recovery Company, LLC, in accordance with regulatory guidance concerning the FDCPA.”

• Fifth Affirmative Defense: “Plaintiff’s claims against ERC must be dismissed because ERC used its common trade name in the letter in accordance with regulatory guidance concerning the FDCPA.”

• Sixth Affirmative Defense: “Plaintiff’s claims against ERC must be dismissed because ERC used its common trade name in the letter, which appears on the license issued to it to provide collection services in the state of Connecticut.”

[ECF No. 11 at 5-6].

On the same day, after ERC filed its Answer, Plaintiff’s counsel sent ERC an email offering to settle the case for $4,500 and describing the instant matter as a “fee-shifting case.” [ECF No. 46-1 ¶ 13]. The next day, on November 29, 2017, Plaintiff filed an Amended Complaint, this time asserting that ERC’s “initial letter did not disclose defendant’s true name anywhere, but instead used ERC throughout, including on the reverse, in violation of the plain language of 15 U.S.C. §1692e(14).” [ECF No. 10 ¶ 10]. The Amended Complaint added allegations that ERC (i) “effectively concealed its true name by the use of its obscure initials,” (ii) “ha[d] previously used its full name in collection letters, including on the reverse,” (iii) used its full name in banking activities and with tax authorities, and (iv) “conceals its true name only from consumer debtors.” Id. ¶¶ 16, 17, 18, 20. The Amended Complaint alleged that ERC, on and after December 12, 2016, had started including both “ERC” and “Enhanced Recovery Company, LLC” in its collection letters, but had failed to do so in ERC’s letter to Plaintiff. Id. ¶¶ 22, 23. The Amended Complaint also added a new allegation that ERC had “not filed a trade name certificate with any town clerk in Connecticut as required by Conn. Gen. Stat. § 35-1.” Id. ¶ 14. The Amended Complaint repeated

the standing paragraph from the Original Complaint; Plaintiff’s alleged harm was ERC’s “violation of [Plaintiff’s] interest in obtaining information to which she [wa]s statutorily entitled.” Id. ¶ 5. Finally, the Amended Complaint repeated the prayer for damages from the Original Complaint, asking the Court to award statutory damages of $1,000, attorneys’ fees and costs, and other relief as the Court saw fit to award. Id. at 3-4. On December 4, 2017, Plaintiff’s counsel sent ERC an email concerning the Parties’ Rule 26(f) Report, asking ERC to stipulate as a material fact that “Defendant has not filed a trade name certificate with any town clerk in Connecticut as required

by Conn. Gen. Stat.

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Cobb v. Enhanced Recovery Company, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cobb-v-enhanced-recovery-company-llc-ctd-2020.