Claude R. Short v. Mando American Corporation

601 F. App'x 865
CourtCourt of Appeals for the Eleventh Circuit
DecidedFebruary 27, 2015
Docket11-14213
StatusUnpublished
Cited by1 cases

This text of 601 F. App'x 865 (Claude R. Short v. Mando American Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Claude R. Short v. Mando American Corporation, 601 F. App'x 865 (11th Cir. 2015).

Opinion

PER CURIAM:

This is an employment discrimination case brought under Title VII of the Civil Rights Act of 1964 (Title VII), 42 U.S.C. § 2000 et seq., 42 U.S.C. § 1981 (§ 1981), and state tort law. It began on April 22, 2010, when Claude Short filed a seven-count complaint against his former employer, Mando American Corporation. On September 6, 2011, the District Court entered a final judgment pursuant to a jury verdict on one of Short’s § 1981 claims and summary judgment on the remaining claims. Short appeals the judgment based on the jury verdict, arguing that trial errors warrant a new trial. He appeals the summary judgment to the extent that it decided his Title VII and § 1981 claims of racial discrimination, national origin discrimination, and retaliation. According to Short, Mando demoted him and eventually discharged him on account of his race (white) and his national origin (American), and because he exercised his Title VII and § 1981 rights to oppose Mando’s employment policies as discriminatory.

I.

Mando manufactures, assembles, and sells automotive parts. Its main customers are the Big Three automakers — General Motors, Chrysler, and Ford — with General Motors being its largest customer. Mando’s headquarters and manufacturing plant are located in Opelika, Alabama. The company’s customer-support center is located in the Detroit suburb of Plymouth, Michigan, near the main offices of the Big Three.

In August 2006, Mando hired Short, a white male born and raised in the United States, as “Quality Director” 1 of its Opeli-ka plant. Short joined Mando after retiring from his job as a quality specialist at General Motors. Mando paid Short an annual salary of $130,000 to direct the operations of Mando’s Quality Department. The department was responsible for (1) addressing supplier quality, which meant communicating with suppliers to resolve problems with component parts and to seek refunds from suppliers when necessary; (2) addressing problems in production; (3) addressing problems with customers after Mando delivered its products; and (4) maintaining the accurate and complete data necessary to support the first three tasks. From 2004 until Short’s hire in August 2006, Nosuk Ha, a Korean citizen of Korean origin, led the Quality Department. Ha stayed in the Quality Department for two months after Short took over to help transition Short into the position. By October 2006, Short had transitioned fully into his role, and Ha moved on to his new position as General Manager of Production Engineering (a role outside the Quality Department).

By July 2007, Mando’s president, Tae Young Kwak, 2 concluded that Short was *867 not equal to the task of running the Quality Department. Kwak thought that under Short’s leadership the Quality Department’s communication with suppliers had deteriorated and that the department was failing to keep complete and reliable quality data. This in turn was affecting Man-do’s ability to collect “chargebacks” from its suppliers for expenses incurred when component parts did not conform to purchase specifications. Mando’s suppliers were not accepting chargebacks from the Quality Department because they did not think they were receiving adequate and accurate information from Mando to justify the chargebacks. For example, some suppliers would receive duplicate requests for chargebacks or requests for charge-backs for components they had not supplied.

By the summer of 2007, there were hundreds of thousands of dollars of outstanding chargebacks that Mando’s suppliers refused to accept. In an attempt to resolve the problem, Kwak removed the “supplier quality” function from the Quality Department and placed it in the Purchasing Department, which was headed by Kibong Kim. Kwak thought Kim’s involvement would improve communication between Mando and its suppliers and thus encourage the suppliers to accept responsibility for the chargebacks. Short continued to have the responsibility of identifying nonconforming parts Mando received from suppliers, of gathering the quality data Mando needed to initiate the charge-backs, and of preparing the “debit memo-randa” needed to support and justify the chargebacks. Despite Kim’s involvement, Mando’s suppliers were still reluctant to honor the chargebacks.

Between the summer of 2007 and late 2008, Kwak repeatedly complained to Short about the high number of outstanding chargebacks, but the problem persisted. By the fall of 2008, the United States was in recession, and the automotive industry was experiencing a severe economic downturn. 3 The chargebacks had increased to several million dollars, and suppliers were more resistant than ever to provide Mando refunds for noncompliant parts without complete and accurate quality data.

On December 15, 2008, Kwak removed Short from his position as Director of Quality and placed him in a new role, as Director of Customer Service and Warranty. 4 Short would work out of Mando’s office in Plymouth, Michigan, close to the headquarters of the Big Three customers. Short was willing to take on the new position, but wanted to work from his lakeside vacation home in Tennessee instead of moving to Michigan. Kwak had misgivings, because he was convinced that Short should have his office close to the Big Three’s headquarters, but he relented and gave Short permission to work remotely. In January 2009, Short left Opelika, Alabama, where he had been living, and moved to his Tennessee vacation home.

*868 According to Short, Kwak’s explanation for the change — Short’s removal from the Director of Quality position and later assignment to the Director of Customer Service and Warranty role — was that Mando wanted a Korean to head the Quality Department. According to Kwak, by contrast, the change was necessary because the company was not happy with Short’s handling of the chargeback problem.

Kwak first offered the open Quality Director position to Jerry Rolison, who was in charge of Mando’s Human Resources Department, but Rolison declined. Kwak then turned to Ha, who accepted the position, and on January 1, 2009, Ha became the head of the Quality Department. Ha’s title changed to “Quality Control/Production Engineering General Manager,” because he became responsible for supplier quality, production quality, and customer service for Mando’s non-Big Three customers, mainly Hyundai and Kia, while continuing in his role as General Manager of Production Engineering.

By June 2009, Kwak had second thoughts about Short working from Tennessee. As Kwak put it, Short was “out of the loop.” Kwak believed Short could, do a better job if he were close to the Big Three’s headquarters and their plants in Toledo, Ohio, and Ontario, Canada. In addition, Mando could cut its expenses by terminating its contract with a third party who had been handling “drop shipments” 5 and assigning that task to Short.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Davis v. Miami-Dade County
S.D. Florida, 2025

Cite This Page — Counsel Stack

Bluebook (online)
601 F. App'x 865, Counsel Stack Legal Research, https://law.counselstack.com/opinion/claude-r-short-v-mando-american-corporation-ca11-2015.