City of Boston v. Aetna Life Insurance

506 N.E.2d 106, 399 Mass. 569
CourtMassachusetts Supreme Judicial Court
DecidedApril 9, 1987
StatusPublished
Cited by51 cases

This text of 506 N.E.2d 106 (City of Boston v. Aetna Life Insurance) is published on Counsel Stack Legal Research, covering Massachusetts Supreme Judicial Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
City of Boston v. Aetna Life Insurance, 506 N.E.2d 106, 399 Mass. 569 (Mass. 1987).

Opinion

Wilkins, J.

A judge of the Superior Court has reported the propriety of his orders denying a motion of the plaintiffs for partial summary judgment and allowing motions for partial summary judgment of the defendant insurers. The City seeks to recover from the insurers amounts which the City says the *571 insurers were obliged to pay as benefits under health insurance policies covering patients of the Boston City Hospital (BCH).

We outline the issues in general terms. The insurers’ first series of motions for partial summary judgment concerns the question whether the City has standing to maintain an action directly against them. The City argues that insured BCH patients made effective assignments of their health insurance claims to the City and further that the City may properly present claims against the insurers under G. L. c. 93A, §§ 9 and 11 (1984 ed.). The judge rejected the City’s standing claims.

For reasons we explain later, the judge went on to decide partial summary judgment motions dealing with aspects of the merits of the dispute. The insurers maintained that the City had no right to rely on regulatory statutes concerning hospital costs and charges as a basis for claiming that the insurers must accept BCH’s charges for services as reasonable and must pay those charges without regard to the provisions in various insurance policies seeking to limit insurers’ obligations to the payment of reasonable charges or to customary charges in the vicinity for like services. The judge accepted the insurers’ arguments that the regulatory statutes had no effect on the rights of insureds against the defendant insurers in determining insurance coverage for services provided by BCH. We granted the City’s application for direct appellate review.

We conclude that the City has standing to assert its patients’ claims against the defendants. It has no standing to maintain any G. L. c. 93A, § 9, claim in the circumstances, but does have standing to assert G. L. c. 93A, § 11, claims. We further conclude that the judge was largely correct in ruling in favor of the insurers that their obligations were not affected by statutes and regulations dealing with reimbursable hospital costs and with hospital charges.

1. The insurers contended successfully before the motion judge that the City had no standing to assert claims arising under patients’ health insurance policies because the patients had transferred no rights to the City. The insurers claim that the payment authorization form used by BCH prior to October, 1983, only authorized insurance companies to pay the City and *572 did not assign any contract or policy rights to the City. The form, known as HAP-4, which had been approved by the Health Insurance Council and accepted by the American Hospital Association for use by hospitals, provided as follows: “AUTHORIZATION TO PAY INSURANCE BENEFITS. I hereby authorize payment directly to the above named hospital of the Group Hospital Benefits herein specified and otherwise payable to me but not to exceed the hospital’s regular charges for this period of hospitalization. I understand I am financially responsible to the hospital for charges not covered by this authorization.” 3

The word “assign” or “assignment” need not be used to make an effective assignment. “A valid assignment may be made by any words or acts which fairly indicate an intention to make the assignee owner of a claim.” Cosmopolitan Trust Co. v. Leonard Watch Co., 249 Mass. 14, 19 (1924). See Kagan v. Wattendorf & Co., 294 Mass. 588, 596 (1936); 3 S. Williston, Contracts § 424 (3d ed. 1960). The important point is what the purported assignor did and what evidence there was of his intent. An order for payment can qualify as words of assignment, such as “kindly pay” (see Andrews Elec., Inc. v. St. Alphonse Catholic Total Abstinence Soc’y, 233 Mass. 20, 22 [1919]), or “please pay” to a third entity (see Restatement [Second] of Contracts § 325 [1] illustration 3 [1981]). Here, however, the significant word is “authorize,” a word which usually suggests permission (see Welsh v. Spillane, 311 Mass. 746 [1942]), or discretion (New England Trust Co. v. Morse, 243 Mass. 39, 45 [1922]), not a command, a direction, or order.

The circumstances of the signing and delivery of the form indicate that, even though only the word “authorize” is used, a reasonable patient would intend by the language of the form to transfer his or her claim against the insurance company to BCH. The patient wants to be removed from the collection process as soon and as fully as possible. The transfer of rights *573 puts the claim in the hands of an experienced health care provider which is more likely to know and to protect the patient’s interests than the patient alone could. One should not focus too intently on dictionary definitions in determining what the patient intended by signing the form which BCH and the insurance industry imposed on the patient. If the word “authorize” might cause a reasonable person to wonder whether he had effectively abandoned the field of battle over coverage to his insurer and BCH, the last sentence of the form would have dispelled any reasonable doubt. The statement that the patient-insured is “financially responsible to the hospital for charges not covered by this authorization” indicates that, because of what the patient has signed, the hospital understands and the patient intends that the hospital must look to the insurer for payment of insurance benefits covered by the authorization.

Beginning in October, 1983, and continuing to date, BCH has used an assignment form which patients must sign that clearly states that the patient is assigning to BCH all claims against third-party payors and insurers for services provided by BCH. The defendant insurers make no effective argument that this assignment form is insufficient to permit BCH to assert its insured patients’ policy claims against them. We would, therefore, in ány event reach the substantive arguments as to admissions to which the October, 1983, assignment form applied. 4 The judge’s orders on the insurers’ motions for partial summary judgment on the standing issues, were in error in so far as they were based on the absence of an assignment. 5

*574 2. The motion judge allowed motions for partial summary judgment on the City’s G. L. c. 93A, § 9 (1984 ed.), claims, ruling that the City lacked standing to maintain a § 9 claim. The failure of the City to allege the sending of a demand letter is fatal to its § 9 claim. See Spring v. Geriatric Auth. of Holyoke, 394 Mass. 274, 287 (1985); Slaney v. Westwood Auto, Inc., 366 Mass. 688, 704 (1975). We need not, therefore, reach the question whether a person who is entitled to bring an action under G. L. c. 93A, § 11, may (also or alternatively) bring an action under § 9 as a “person whose rights are affected by another person violating the provisions of [G. L. c. 176D, § 3 (9)].” See St. 1979, c.

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Bluebook (online)
506 N.E.2d 106, 399 Mass. 569, Counsel Stack Legal Research, https://law.counselstack.com/opinion/city-of-boston-v-aetna-life-insurance-mass-1987.