CIOCCA v. HEIDRICK & STRUGGLES, INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedApril 1, 2020
Docket2:17-cv-05222
StatusUnknown

This text of CIOCCA v. HEIDRICK & STRUGGLES, INC. (CIOCCA v. HEIDRICK & STRUGGLES, INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CIOCCA v. HEIDRICK & STRUGGLES, INC., (E.D. Pa. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

MARY CIOCCA : : CIVIL ACTION v. : : NO. 17-5222 HEIDRICK & STRUGGLES, INC. :

MEMORANDUM

SURRICK, J. APRIL 1, 2020 Presently before the Court in this employment discrimination matter is Defendant’s Motion for Summary Judgment. (ECF No. 38.) For the following reasons, Defendant’s Motion will be granted in part and denied in part. I. FACTUAL BACKGROUND Decision Strategies International (“DSI”), a consulting firm, hired Plaintiff Mary Ciocca as its office administrator in June of 2011. (June 28, 2018 Deposition of Plaintiff (“Pl. Dep.”) at 24, ECF No. 40-1.) Plaintiff technically reported to Howard Cohen. However, she was assigned to Steven Krupp, whose travel, calendar, and expenses she managed. (Id. at 27-28; Sept. 6, 2018 Deposition of Steven Krupp (“Krupp Dep.”) at 20, ECF No. 40-3.) As office administrator, Plaintiff also managed office supplies, office events, and logistics. (Pl. Dep. at 25-28; Krupp Dep. at 21.) On occasion, she also assisted other members of the firm, such as Amy Miller, who was a principal at the firm. (Sept. 5, 2018 Deposition of Amy Miller (“Miller Dep.”) at 60, 78- 79, ECF No. 40-2; Krupp Dep. at 21-22.) While at DSI, Plaintiff was never formally disciplined, but with respect to logistics and scheduling, Krupp recalls that “she would make errors, she would make mistakes, she would miss things, she wouldn’t follow up on things.” (Krupp Dep. at 22, 28.) Krupp addressed his concerns with Plaintiff several times, especially when there was a scheduling problem that left him without appropriate travel arrangements. (Id. at 23-25.) On multiple occasions, Krupp and Cohen discussed whether they should keep Plaintiff on as an employee, given that her “performance problems” “never really got solved.” (Id. at 26-27.) Miller also recalls that Plaintiff “had some challenges with being detail oriented … there were

certain things she missed.” (Miller Dep. at 79.) Despite these concerns, Plaintiff consistently received positive feedback from Krupp, Miller, and others at DSI for setting up successful work events. (See Pl. Ex. E, ECF No. 40-5.) Krupp also acknowledges that Plaintiff “performed well in the … office administration role, meaning she did a much better job of keeping things, shelves stocked, supplies in the office including food and stuff like that.” (Krupp Dep. at 22.) In March of 2016, Defendant Heidrick & Struggles, Inc. (“H&S”), an international consulting firm, acquired DSI. (Krupp Dep. at 28, 34.) Because of various redundancies in personnel, Cohen and some others did not stay with H&S long-term after the acquisition. (Id. at 29-30.) However, Krupp and Miller stayed on with H&S. (Miller Dep. at 62-63; Pl. Dep. at 43.) So, too, did Sarah Schwab, who was formally a partner at DSI. Schwab, however, left H&S

around July 1, 2016. (Pl. Dep. at 42-43; Miller Dep. at 62-65.) In connection with the acquisition, and before Schwab’s exit, she and Miller created a leadership development coordinator (“LDC”) role for Plaintiff at H&S. (Miller Dep. at 79; Pl. Dep. at 34-37, 47.) In that new role with Defendant, Plaintiff was part of the learning and development team (“L&D”) and reported to Miller. (Miller Dep. at 79; Pl. Dep. at 49.) Plaintiff’s responsibilities included managing documentation related to subcontractors, such as contracts, statements of work, client information, billing information, and schedules. Plaintiff also did some client-oriented work, such as preparing PowerPoint decks and coordinating travel and logistics. (Pl. Dep. at 47-48.)

2 When Plaintiff was first offered the LDC position, Miller believed that she was qualified for the role. (Miller Dep. at 84-85.) On March 9, 2016, Plaintiff informed Miller that she was undergoing intrauterine insemination fertility treatments (“IUI”). She also advised Miller, Schwab, and Krupp of her

upcoming medical appointments related to her fertility treatment. (Pl. Dep. at 224-25.) In response, Miller told Plaintiff to keep her apprised of her schedule. (Id. at 231.) To do so, Plaintiff sent emails to Miller, Schwab, and Krupp advising them of her appointments and her anticipated arrival times at the office. (Id. at 226.) On March 25, 2016, Plaintiff told Miller that her IUI treatment had failed and that she would be having an in vitro fertilization (“IVF”) consultation on April 5, 2016. (Id. at 228.) She also explained to Miller that IVF was more complicated than IUI, such that she would have more medical appointments. Miller reminded Plaintiff to keep her, Krupp, and Schwab apprised of her schedule. (Id. at 234-35.) According to Krupp, Plaintiff’s performance issues continued after the acquisition. He testified that Plaintiff “had a consistent pattern … of making errors, making mistakes, missing

things, [and] not always following through accurately.” (Krupp Dep. at 38-39.) Miller, too, had concerns about Plaintiff’s performance shortly after Plaintiff started her new position with H&S. (Miller Dep. at 113.) By early April 2016, Schwab, Miller, and others in human resources at H&S began discussing putting Plaintiff on a performance improvement plan (“PIP”). (Pl. Ex. H, ECF No. 40-8; Oct. 15, 2018 Deposition of Nathalie Moalic (“Moalic Dep.”) at 41, 58.) In an April 12, 2016 email, one of the human resources business partners involved with the PIP discussions, Nathalie Moalic, wrote that she had “explained to [Schwab] the Performance Improvement Plan process that we use in the US: whether 90 days improvement plan if we believe in the possibility to improve or 30 to 45 days plan if our goal is termination.” (Pl. Ex. 3 H.) In late May or early June of 2016, Miller and Schwab decided to put Plaintiff on a PIP. (Miller Dep. at 113-14.) On June 2, 2016, Miller and Schwab told Plaintiff that she was being put on a 45-day PIP for “lack of attention to detail and extensive errors, inconsistent accessibility and follow through.” (Pl. Dep. at 92-96.) When asked to elaborate on “inconsistent

accessibility,” Miller testified that Plaintiff was “sometimes … difficult to get ahold of.” (Miller Dep. at 157.) In connection with the PIP, Plaintiff had weekly check-in meetings. (Pl. Dep. at 142.) At one such meeting on July 12, 2016, Plaintiff informed Miller and Krupp that she was pregnant. (Id. at 142-43.) According to Plaintiff, she received a “[v]ery lukewarm response. [Miller] gave [her] a very halfhearted hug. [Krupp] said, oh, congratulations. It didn’t seem particularly warm.” (Id. at 143.) Later during the July 12 meeting, Krupp raised an issue regarding a botched hotel booking in June. Miller also brought up a problem relating to certain expenses. Plaintiff recalls that these issues were raised and addressed at previous check-in meetings. (Id. at 145.) Six days later, on July 18, 2016, Miller and a human resources employee met with

Plaintiff and advised her that they were amending the PIP, such that it had become a new 30-day plan for which they would check in again in 30 days, on August 17, 2018. (Id. at 160-62.) According to this second PIP, Plaintiff was exhibiting a “continued lack of attention to detail and extensive errors” and “inconsistent accessibility and follow through.” (Id. at 163-64.) Miller testified that she, Krupp, and a human resources team member amended the original PIP because they “wanted to give [Plaintiff] additional time to try to correct things,” and that the goal at that time was not termination because they “still all believed that there was a possibility of improvement on her part.” (Miller Dep. at 58-59.)

4 On August 18, 2016, Krupp and Miller informed Plaintiff that she was being terminated, effective immediately, for failing to improve her performance deficiencies. (Pl. Dep. at 187-89; Miller Dep.

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