Chong Choe v. Bank of America, N.A.

605 F. App'x 316
CourtCourt of Appeals for the Fifth Circuit
DecidedMarch 23, 2015
Docket14-10826
StatusUnpublished
Cited by11 cases

This text of 605 F. App'x 316 (Chong Choe v. Bank of America, N.A.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Chong Choe v. Bank of America, N.A., 605 F. App'x 316 (5th Cir. 2015).

Opinion

PER CURIAM: *

Plaintiffs-Appellants Chong Choe' and Gretchen Choe sued Defendant — Appellee Bank of America, N.A. for breach of contract, fraud, and violations of the Texas Debt Collection Practices Act (DCPA) and the Texas Deceptive Trade Practices Act (DTPA) stemming from Bank of America’s conduct in foreclosure proceedings and loan-modification negotiations. The district court dismissed all of the Choes’ claims under Federal Rule of Civil Procedure 12(b)(6), save for the fraud claim, on which the district court later granted summary judgment. We affirm.

I. BACKGROUND

In June 2009, Chong and Gretchen Choe, a married couple, obtained a loan from Bank of America secured by a mortgage on their home in Dallas, Texas. 1 The Choes fell behind on their mortgage payments, and in April 2012 they received a letter from Bank of America advising them of “several programs designed to help homeowners” and informing them that it was “possible that one could help.” When the Choes contacted Bank of America to inquire about these programs, Bank of America assigned them Customer Service Representative Theresa Becker and instructed them to begin collecting pertinent documents and to review Bank of Amer *318 ica’s loan-assistance website. The website “advised that a [loan] modification would mean that missed payments would be rolled into a new loan and would be repaid by extending the loan.” The Choes completed a loan-modification application and submitted the required documents to Bank of America in May 2012.

In June 2012, the Choes received separate letters from Bank of America informing them that their application had been denied because the “assistance requested was not an option” and the Choes’ application was “incomplete.” After speaking with Becker, the Choes gathered the missing records and resubmitted their application. The next month, the Choes contacted Becker, to inquire into the status of them application. Becker stated that the Choes’ request was “under review” and that the Choes “would not go into foreclosure.”

In July 2012, while their loan-modification application supposedly was pending, the Choes made a mortgage payment. They allege in their complaint that they were “ready, willing, and able to continue to make mortgage payments” at this time, but they evidently made no additional payments.

In August 2012, Bank of America sent the Choes a letter indicating that they were not eligible for a federal Home Affordable Modification Program (HAMP) loan modification due to their debt-to-income ratio. But in a subsequent telephone call, the bank disclosed that the Choes’ loan-modification application had been denied due to the bank’s mislabeling of the Choes’ second-quarter-2012 .profit/loss statement. At Bank of America’s request, the Choes again resubmitted their application, and the bank again confirmed — both via mail and via telephone — that it had received the application and had forwarded it to the appropriate department for review.

In September 2012, Becker called' the Choes and informed them that, contrary to Bank of America’s previous representations, she had not reviewed the Choes’ application and had not reopened their loan-modification request because the bank still was not in possession of the Choes’ second-quarter-2012 profit/loss statement. After the Choes resent their profit/loss statement to Bank of America, Becker informed the Choes that the bank needed other updated records, as the earlier-submitted records had gone stale. The Choes complied with this request and obtained Becker’s assurance that no other documents would be needed to process their application. Nevertheless, on the day of this conversation and on the following day, Bank of America sent the Choes two foreclosure notices. Both notices were addressed to “Chong Choe and Gretchen H. Cole.”

In October 2012, the Choes received more conflicting reports from Bank of America concerning the status of their loan-modification application. Bank of America sent the Choes one letter stating that their application was under review and one letter notifying them of a scheduled trustee sale of their home, and a customer service representative stated that “[the Choes’] file had been flagged for a modification.” Becker subsequently notified the Choes that their loan-modification application had been denied because they had “insufficient income” and “too many expenses.” When the Choes asked whether Bank of America had considered Gretchen Choe’s recent raise and the termination of Chong Choe’s child-support obligations, Becker indicated that “despite being aware of [these facts], the loan modification had not considered [them]” and that the Choes would need to submit a new *319 application specifying the change in circumstances. The Choes complied. They also checked the status of the application referenced by Becker on Bank of America’s website and discovered that it had not been forwarded for review.

After receiving notice that the foreclosure sale was proceeding as scheduled, the Choes called Bank of America several times in November 2012 to inquire into the status of their loan-modification application. Although Becker advised the Choes that “there was no longer a foreclosure date ... as [the Choes’] loan was being reviewed for a modification,” Bank of America’s customer service department notified the Choes in December 2012 that their application had been denied and a sale had been scheduled for January 2013.

On December 27, 2012, the Choes filed suit against Bank of America in Texas state court, alleging breach of contract, third-party beneficiary breach of contract, and fraud. They sought, inter alia, a temporary restraining order to prevent Bank of America from foreclosing on their home. After Bank of America removed the case and moved to dismiss, the Choes amended their complaint to add claims for negligence and violations of the DCPA and the DTPA. They alleged that Bank of America breached a contract to modify the Choes’ loan and separately breached the promissory note and the deed of trust by incorrectly addressing the notices of foreclosure to “Gretchen H. Cole.” 2 As for their fraud claim, the Choes alleged that Bank of America misrepresented the status of their loan-modification application. The remaining claims — negligence and violations of the DCPA and the DTPA — were all premised on the flawed foreclosure notices.

After Bank of America successfully moved to dismiss the Choes’ complaint, the Choes filed a second amended complaint, which supplemented their factual allegations and eliminated their claim for third-party- ■ beneficiary breach of contract. Bank of America again moved to dismiss under Rules 9(b) and 12(b)(6), and the district court granted the motion as to all of the Choes’ claims except for their fraud claim.

After discovery concluded, Bank of America moved for summary judgment on .the Choes’ fraud claim.

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605 F. App'x 316, Counsel Stack Legal Research, https://law.counselstack.com/opinion/chong-choe-v-bank-of-america-na-ca5-2015.