Choice Pain & Rehabilitation Center, LLC v. United Behavioral Health, Inc., doing business as Optum Maryland

CourtDistrict Court, D. Maryland
DecidedMarch 13, 2026
Docket8:25-cv-01449
StatusUnknown

This text of Choice Pain & Rehabilitation Center, LLC v. United Behavioral Health, Inc., doing business as Optum Maryland (Choice Pain & Rehabilitation Center, LLC v. United Behavioral Health, Inc., doing business as Optum Maryland) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Choice Pain & Rehabilitation Center, LLC v. United Behavioral Health, Inc., doing business as Optum Maryland, (D. Md. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

CHOICE PAIN & REHABILITATION * CENTER, LLC, * Plaintiff, Case No. 8:25-cv-01449-TJS * v. * UNITED BEHAVIORAL HEALTH, INC., doing business as OPTUM MARYLAND, *

Defendant. * * * * * * * MEMORANDUM OPINION Pending before the Court is the Motion to Dismiss (“Motion”) filed by Defendant United Behavioral Health, doing business in Maryland as Optum Maryland (“Optum Maryland”).1 ECF No. 25. Having considered the parties’ submissions, I find that a hearing is unnecessary. See Loc. R. 105.6. For the following reasons, the Motion will be granted, and the case will be dismissed with prejudice. I. Background

Plaintiff Choice Pain & Rehabilitation Center, LLC (“Choice Pain”) is a Maryland-based, African American-owned business that provides healthcare to Medicaid-qualified individuals and seeks reimbursement for its services from the State of Maryland. Choice Pain & Rehab. Ctr., LLC v. Optum, Inc., No. DLB-24-2144, 2025 WL 948294, at *1 (D. Md. Mar. 28, 2025) (“Choice Pain I”). In 2019, Optum Maryland was awarded a contract to serve as the Administrative Services

1 In accordance with 28 U.S.C. § 636(c), all parties have voluntarily consented to have the undersigned conduct all further proceedings in this case, including trial and entry of final judgment, and conduct all post-judgment proceedings, with direct review by the Fourth Circuit Court of Appeals if an appeal is filed. ECF No. 16. Organization for Maryland’s Public Behavioral Health System by the Maryland Department of Health (“MDH”). ECF No. 21 ¶ 15. Under its contract, Optum Maryland was responsible for managing and processing Medicaid claims submitted by healthcare providers in Maryland through December 31, 2024. Id. Choice Pain operates a toxicology laboratory that performs drug testing for patients receiving chronic pain management services. Id. ¶ 28. It submits claims for

reimbursements to its patients’ insurance providers, including Maryland Medicaid, which claims are processed by Optum Maryland. Id. ¶ 30. For each claim it submits, Choice Pain must include its National Provider Identification (“NPI”) number and specific billing codes. Id. ¶ 31. Choice Pain’s NPI is at the heart of each of its claims against Optum Maryland. Choice Pain obtained an initial NPI in 2019 but obtained a new NPI for its toxicology lab in January 2021. Id. ¶ 32. Immediately upon obtaining its new NPI for the toxicology lab, Choice Pain provided the NPI to Optum Maryland and MDH. Id. Up until January 2022, Optum Maryland “routinely and promptly reimbursed Choice Pain” for its toxicology claims. Id. ¶ 34. But beginning in January 2022, Optum Maryland began denying or rejecting all claims submitted by Choice Pain

under certain billing codes. Id. ¶ 35. Choice Pain “immediately inquired about these sudden denials,” but Optum Maryland’s only response was that it was “following MDH guidance.” Id. ¶ 36. Optum Maryland gave Choice Pain no instructions about the steps it needed to take to rectify the problem. Id. Choice Pain objected to Optum Maryland’s denials from January 2022 through May 2022. Id. ¶ 37. Optum Maryland’s denials of Choice Pain’s claims resulted in over $450,000 in lost revenue for January 2022 through May 2022. Id. ¶ 49. Because of Optum Maryland’s continued denials, Choice Pain redirected nearly 5,000 toxicology samples to an outside toxicology laboratory for the period of June 2022 through November 2022, resulting in nearly $600,000 in lost revenue for Choice Pain. Id. ¶ 50. In November 2022, Choice Pain filed a complaint with MDH about Optum Maryland’s denials of its claims for reimbursement for the period of January 2022 through May 2022. Id. ¶ 53. MDH responded in a letter dated May 4, 2023, which is attached to the Amended Complaint: Your program reached out to MDH regarding the denials in November 2022 and it was determined that the denials were a result of your provider file not being set up correctly to bill the Behavioral Health Administrative Services Organization due to an issue with your NPI. Providers are responsible for updating their provider file correctly in ePrep so that they may be paid timely. Your program submitted an application for the correct NPI on November 4, 2022 and Medicaid Provider Enrollment approved the application on November 6, 2022. MDH confirmed with Optum that your corrected provider file was set up correctly in the Incedo Provider Portal to be reimbursed for toxicology services effective back to February 2021.

MDH provided instructions to your organization on November 30, 2022 to rebill the claims to Optum Maryland using your new NPI. This is necessary because neither MDH nor Optum Maryland can take action on claims submitted under an unpayable NPI. Optum Maryland has confirmed payment of some claims from the time period identified in your letter. Please continue to rebill any additional outstanding claims from that time. If you have any questions concerning claims processing, please contact Donna Shipp with Optum Maryland’s Provider Relations division[.]

ECF No. 21-3 at 2. In April 2023, Optum Maryland began making payments on some of Choice Pain’s resubmitted and previously denied claims. ECF No. 21 ¶ 58. Choice Pain brings four claims against Optum Maryland. Count I is for negligence. Choice Pain alleges that Optum Maryland owed it a duty of care arising from an intimate nexus between the parties, federal and state statutes imposing duties on Optum Maryland for claims processing, and the special relationship created by Optum Maryland’s exercise of governmental authority. Count II is for negligent misrepresentation. Choice Pain alleges that Optum Maryland made several false statements to Choice Pain, in violation of its duty of care to relay accurate information about claims processing requirements. In Count III, Choice Pain alleges that Optum Maryland breached its fiduciary duty to Choice Pain. And in Count IV, Choice Pain brings a claim under 42 U.S.C. § 1983 for deprivation of its rights under 42 U.S.C. § 1396a(a)(37)(A). Optum Maryland has moved to dismiss and its Motion is fully briefed and ripe for decision. On March 28, 2025, Judge Boardman dismissed a complaint by Choice Pain against Optum Maryland in an earlier version of this case. Choice Pain I, 2025 WL 948294, at *9. Now Choice Pain makes a second attempt to hold Optum Maryland liable for what it alleges are violations of

its statutory and common law rights. But for many of the same reasons as the Court expressed in Choice Pain I, its Amended Complaint fails to state a claim upon which relief can be granted. Because Choice Pain has been afforded sufficient opportunities to advance its legal theories against Optum Maryland, its claims in the Amended Complaint will be dismissed with prejudice. II. Legal Standard Rule 12(b)(6) permits a court to dismiss a complaint if it fails to “state a claim upon which relief can be granted.” “The purpose of a Rule 12(b)(6) motion is to test the sufficiency of a complaint, [and not to] resolve contests surrounding the facts, the merits of a claim, or the applicability of defenses.” Edwards v. City of Goldsboro, 178 F.3d 231, 243 (4th Cir. 1999). A

complaint must contain “sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (internal quotation marks omitted).

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Choice Pain & Rehabilitation Center, LLC v. United Behavioral Health, Inc., doing business as Optum Maryland, Counsel Stack Legal Research, https://law.counselstack.com/opinion/choice-pain-rehabilitation-center-llc-v-united-behavioral-health-inc-mdd-2026.