Choice Hotels International, Inc. v. Wright (In Re Wright)

355 B.R. 192, 84 U.S.P.Q. 2d (BNA) 1796, 2006 Bankr. LEXIS 3454, 47 Bankr. Ct. Dec. (CRR) 163, 2006 WL 3440336
CourtUnited States Bankruptcy Court, C.D. California
DecidedOctober 24, 2006
DocketBankruptcy No. RS 05-13967 PC, Adversary No. RS 05-01301 PC
StatusPublished
Cited by7 cases

This text of 355 B.R. 192 (Choice Hotels International, Inc. v. Wright (In Re Wright)) is published on Counsel Stack Legal Research, covering United States Bankruptcy Court, C.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Choice Hotels International, Inc. v. Wright (In Re Wright), 355 B.R. 192, 84 U.S.P.Q. 2d (BNA) 1796, 2006 Bankr. LEXIS 3454, 47 Bankr. Ct. Dec. (CRR) 163, 2006 WL 3440336 (Cal. 2006).

Opinion

MEMORANDUM DECISION

PETER H. CARROLL, Bankruptcy Judge.

Plaintiff, Choice Hotels International, Inc. (“Choice Hotels”) seeks a summary judgment against Defendant, Scott William Wright (“Wright”) declaring its debt non-dischargeable under § 523(a)(6) of the Code. 1 The court, having considered the pleadings, evidentiary record, and arguments of counsel, makes the following findings of fact and conclusions of law 2 pursuant to Fed.R.Civ.P. 52, as incorporated *197 into adversary proceedings in bankruptcy cases by Fed. R. Bankr.P. 7052.

I. STATEMENT OF FACTS

Choice Hotels, a Delaware corporation, is one of largest hotel franchise companies in the world. Choice Hotels’ franchisees own and operate over 4,500 hotels, inns and resorts in 45 countries under various names, including COMFORT INN®, COMFORT SUITES®, QUALITY INN®, CLARION®, SLEEP INN®, RODEWAY INN®, ECONO LODGE® and MAINSTAY SUITES®. With respect to its COMFORT® inns, hotels and suites, Choice Hotels owns certain trademarks (collectively, “the COMFORT® marks”) which are registered with the United States Patent and Trademark Office and used by Choice Hotels in advertising and marketing its COMFORT® accommodations and services. 3 Choice Hotels provides its franchisees with reservation services. COMFORT® customers can make a reservation with any of Choice Hotels’ franchisees either on the Internet 4 or by using one of Choice Hotels’ toll-free telephone numbers. 5

Sometime in 1988, Wright began working with his father, Elmer Clifford Wright, manufacturing and selling footwear under the name “Happy Feet — The World’s Most Comfortable Shoe” (“Happy Feet”). At the time, Happy Feet was operated by Dreamco International, d/b/a Dreamco International, Inc. (“Dreamco”), a California corporation, with its principal place of business in Corona, California. 6 In 1990, Dreamco acquired the right to use the toll-free number 1-800-266-3678, or “1-800-COMFORT,” in conjunction with Happy Feet. Wright boasted that the telephone number was placed on “every pair of shoes we made and every piece of literature” concerning their business. 7 Immediately after acquiring the toll-free number, Wright began receiving telephone calls from COMFORT® customers seeking hotel reservations. 8 Initially, Wright simply *198 advised the COMFORT® customers that they had reached an incorrect number. As the volume of calls increased, however, Wright decided to diversify his business interests and seek opportunities in the travel service industry.

In 1996, Wright struck a deal with ANZ Travel (“ANZ”), an independent travel agent, pursuant to which ANZ would make reservations for COMFORT® customers calling the “1-800-COMFORT” number. In consideration therefor, Wright was paid a portion of the 10% commission received by ANZ under an existing travel service agreement with Choice Hotels. Wright contends that ANZ booked approximately $1.2 million in room reservations with Choice Hotels for COMFORT INN® and COMFORT SUITES® properties by September 1997, using the “1-800-COM-FORT” number.

On September 12, 1997, Choice Hotels terminated its travel service agreement with ANZ for “unauthorized use of the Choice COMFORT® trademark” in the telephone number “1-800-COMFORT” used to promote ANZ’s travel services. 9 On October 27, 1997, Choice Hotels learned directly from Wright that Dream-co, not ANZ, owned the “1-800-COM-FORT” telephone number. On December 2, 1997, Choice Hotels rejected Wright’s overtures concerning use of the “1-800-COMFORT” number under an independent travel service agreement between Choice Hotels and Dreamco, and demanded that Wright, Dreamco and ANZ permanently cease using the 1-800-COMFORT number for travel industry related services.

For the next fourteen months, Wright continued to pursue an agreement with Choice Hotels for use of Dreamco’s 1-800-COMFORT'telephone number in conjunction with Choice Hotels’ COMFORT® reservation services. During such period, Wright limited his use of Dreamco’s 1-800-COMFORT number to shoe sales through Happy Feet. 10 Wright persisted despite the fact that his efforts to negotiate a deal were repeatedly rejected by Choice Hotels.

Between October 2001 and April 2002, Wright registered the domain names “comfortcallcenter.com” and “1-800-com-fort.com.” On August 7, 2002, Wright incorporated Comfort Call Center, Inc. (“CCC”) under the laws of the State of Nevada, 11 and drafted a business plan for CCC aimed at profiting from the COMFORT® marks through his new websites and reservation hotline. CCC’s business plan provided, in pertinent part:

Paragraph 1.0, under the heading “Executive Summary:” “The Comfort Call Center will be a full service Contact and Reservation center.... Our primary focus will be the hotel industry with Comfort Inns and Comfort Inns & Suites.” Paragraph 1.2, under the heading “Mission:” “Comfort Call Center ... will function primarily as a Contact/Reservation center for the owners and sole proprietors of Comfort Inns and Comfort Inns & Suites.... ” CCC’s “[mjain objective is to build our brand name 1-800-COMFORT.”
Paragraph 1.3, under the heading “Keys to Success” and subheading “Solid Customer Base:” Choice Hotels has “1,800 *199 hotels in full operation and another 400 under construction” under the COMFORT INN® and COMFORT INN & SUITES® marks.
Paragraph 1.3, under the subheading “Online Presence:” CCC states its intent to use the ‘T-8OO-COMFORT.COM” mark and domain name “to direct thousands of people to our website.... ”
Paragraph 4.0, under the heading “Market Analysis Summary:” ‘COMFORT INN® and COMFORT INNS & SUITES®’ are “our primary target.” 12

In December 2002, CCC registered the following domain names: “1-888-eom-fort.com,” “comfortgoldcard.com,” “com-fortsilvercard.com,” “comfortbronze-card.com” and “comfortowners.com.” The domain names registered by Wright and CCC provided access to two websites authored and designed by Wright which specifically referred to Choice Hotels’ COMFORT® marks, COMFORT INNS® and COMFORT INNS & SUITES®. By 2003, Wright and CCC were soliciting business directly from Choice Hotels’ franchisees for the call center and websites.

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355 B.R. 192, 84 U.S.P.Q. 2d (BNA) 1796, 2006 Bankr. LEXIS 3454, 47 Bankr. Ct. Dec. (CRR) 163, 2006 WL 3440336, Counsel Stack Legal Research, https://law.counselstack.com/opinion/choice-hotels-international-inc-v-wright-in-re-wright-cacb-2006.