Charles v. QVC, INC

CourtDistrict Court, E.D. Pennsylvania
DecidedJune 10, 2025
Docket2:24-cv-06703
StatusUnknown

This text of Charles v. QVC, INC (Charles v. QVC, INC) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Charles v. QVC, INC, (E.D. Pa. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

DIANNE CHARLES : CIVIL ACTION : v. : : QVC, INC. and SPECTRUM BRANDS, : INC. : NO. 24-6703

MEMORANDUM OPINION

Savage, J. June 10, 2025

In this product liability action, plaintiff Dianne Charles, a resident and citizen of Trinidad and Tobago (“Trinidad”), suffered severe burns and permanent disfigurement when a pressure cooker distributed by the defendants exploded while she was using it. Defendants, United States corporations, move to dismiss pursuant to the forum non conveniens doctrine. They argue that evidence pertaining to the design and manufacture of the pressure cooker is outside Pennsylvania, and all evidence relevant to Charles’s injuries is in Trinidad. They maintain that Trinidad is the only convenient forum and offer no alternative forum in the United States. In essence, defendants contend it would be more convenient to litigate this action in a foreign jurisdiction rather than litigate in their own home forum—the United States. We conclude that defendants have not shown that they will suffer oppression and vexation out of all proportion to the plaintiff’s convenience if the case is litigated here. Balancing the private and public interest factors does not weigh in favor of overriding the plaintiff’s choice of forum which is based on access to the evidence critical to proving her claims regarding the pressure cooker’s defective design and misrepresentations in the labeling and owner’s manual. Therefore, we shall deny the motion to dismiss. Background The pressure cooker that exploded took a path from China to Trinidad with stops in North Carolina and Florida. It was originally marketed and sold by Salton, Inc., a

Delaware corporation with its principal place of business in Illinois.1 Salton contracted with a Chinese entity to manufacture the product in China.2 The written materials accompanying the cooker were prepared in China.3 Salton sold it to QVC, a Delaware corporation with its principal place of business in West Chester, Pennsylvania, for resale on QVC’s home-shopping television network.4 QVC advertised and sold the cooker under its trademark, “Cook’s Essentials.”5 Salton later merged with Spectrum Brands, a Delaware Corporation with its principal place of business in Wisconsin.6 Spectrum assumed Salton’s liabilities and is the custodian of the documents related to the design and manufacture of the Cook’s Essentials Pressure Cooker.7

1 Decl. of Rolando Cavazos ¶ 3 (attached as Ex. 3 to Defs.’ Mem. of L. in Supp. of Defs.’ Mot. to Dismiss Pursuant to the Forum Non Conveniens Doctrine, ECF No. 13-1 [“Defs.’ Br.”]), ECF No. 13-5 [“Cavazos Decl.”]. 2 Id. ¶¶ 3–5. 3 It is not clear exactly where the pressure cooker was designed or where its instruction materials were prepared. According to QVC’s Senior Buyer Christine Ford, the pressure cooker was designed and manufactured and the written materials were prepared in China. Decl. of Christine Ford ¶ 10 (attached as Ex. 1 to Defs.’ Br.), ECF No. 13-3 [“Ford Decl.”]. Rolando Cavazos, Spectrum’s Division Vice President for Global Product Development Operations, states that the pressure cooker was designed “either in China or Illinois.” Cavazos Decl. ¶ 6. He says that Spectrum did not prepare the written materials. Id. ¶ 13. 4 Compl. ¶ 4, ECF No. 1; Ford Decl. ¶¶ 5–6. 5 Cavazos Decl. ¶ 8. 6 Compl. ¶ 5. In 2009, Salton changed its name to “Russell Hobbs, Inc.” Cavazos Decl. ¶ 10. Russell Hobbs merged with Spectrum Brands in 2010. Id. ¶ 11. 7 Id. ¶ 12. In February 2006, Charles’s mother-in-law, Angela Charles, purchased the Cooks Essential’s Pressure Cooker from QVC.8 QVC shipped the pressure cooker to Angela Charles’s home in Florida from its distribution center in North Carolina.9 Angela Charles gifted the pressure cooker to plaintiff Dianne Charles, who resides in Trinidad.10 On September 2, 2023, while Charles was using the pressure cooker, the lid blew

off, covering her in scalding liquid and steam.11 She sustained disfiguring burns across her chest, stomach and face.12 The owner’s manual represented that the pressure cooker was equipped with failsafe devices to prevent the lid from coming off while in operation. It assured users that “Built-in Safety Valves prevent opening the Lid while there is still pressure in the Removable Cooking Pot.”13 The pressure cooker was labeled as compliant with UL product industry standards.14 UL Standard 136, which applies to at-home pressure cookers, requires that “[a]n ordinary user shall not be capable of manually defeating the holding action of the clamping device when the pressure in the cooker reaches a value

that creates a risk of injury to persons. The propelling of a loosened cover and the escape

8 Ford Decl. ¶ 12. 9 Id. ¶ 13. 10 Compl. ¶¶ 3, 13 11 Id. ¶¶ 14–17. 12 Id. ¶ 35. 13 Id. ¶ 19. 14 Id. ¶ 21; Decl. of Adam W. Pittman ¶ 6 (attached as Ex. 1 to Pl.’s Mem. of L. in Opp’n to Defs.’ Mot. to Dismiss Pursuant to the Forum Non Conveniens Doctrine, ECF No. 26-1 [“Pl.’s Opp’n”]), ECF No. 26-2 [“Pittman Decl.”]. The UL standards, developed by Underwriters Laboratories, are “published set[s] of best practices for testing and evaluating the safety, security, and sustainability of a product or system, developed and voted on by experts across industries and interests. When a product conforms to a UL standard, the standard ensures quality and consistency in its materials, construction, manufacture, testing, installation, performance, and use.” Introduction to Standards, UL Standards & Engagement (June 11, 2024), https://perma.cc/ZVC3-SNZ5. of steam or hot water are examples of this risk.”15 Standard 136 also demands that “[t]he cover locking mechanism is to be operated through 6000 cycles.”16 Charles alleges that the pressure cooker was defective and noncompliant with the UL standard because the Safety-Lid Lock failed while the appliance was pressurized enough to cause serious injury to Charles.17 She alleges the pressure cooker “has not

been used anywhere near 6,000 times.”18 Charles asserts claims for strict liability, negligence, and misrepresentation. She alleges defendants failed to properly design and manufacture the pressure cooker, failed to warn consumers of the defective condition, and misrepresented that the pressure cooker had failsafe devices and was compliant with UL standards. Analysis Under the forum non conveniens doctrine, a district court may dismiss an action where a court in another country is the more appropriate and convenient forum for adjudicating the controversy. Although the plaintiff’s choice of forum is rarely disturbed,

it may be outweighed when litigating the case in the chosen forum would cause the defendant “oppressiveness and vexation . . . out of all proportion to plaintiff's convenience” or when trial in the chosen forum would be inappropriate in light of “the court’s own administrative and legal problems.” Piper Aircraft Co. v. Reyno, 454 U.S. 235, 241 (1981) (quoting Koster v. Lumbermens Mut. Cas. Co., 330 U.S. 518, 524 (1947)).19

15 Compl. ¶ 23, n.1 (quoting UL 136 § 9.1). 16 Id. ¶ 24, n.2 (quoting UL 136 § 10). 17 Id. ¶¶ 23, 38. 18 Id. ¶ 25. 19 The relevant home forum for purposes of the forum non conveniens analysis is the United States. Wilson v. Island Seas Investments, Ltd., 590 F.3d 1264, 1271 (11th Cir. 2009); Nat'l Union Fire Ins. Co. of The test is more than mere inconvenience. It is whether litigating the case in the forum would impose an oppressive and vexatious burden on the defendant. The forum non conveniens analysis consists of three steps.

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Charles v. QVC, INC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/charles-v-qvc-inc-paed-2025.