NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION DOCKET NO. A-1167-24
CHARLES L. MAYES, II,
Plaintiff-Appellant,
v.
SIGN DRIVE, LLC, PAOULO QUISPILAYA, and JORGE MARTINEZ,
Defendants-Respondents. ___________________________
Submitted May 14, 2025 – Decided July 10, 2025
Before Judges Marczyk and Paganelli.
On appeal from the Superior Court of New Jersey, Law Division, Camden County, Docket No. L-2837-23.
Lewis G. Adler and Perlman DePetris Consumer Law, LLC, attorneys for appellant (Paul DePetris, on the briefs).
O'Hanlon Schwartz, PC, attorneys for respondents (Noah A. Schwartz, of counsel and on the brief).
PER CURIAM Plaintiff, Charles L. Mayes, II, appeals from the trial court's order of
November 15, 2024, dismissing his complaint and requiring the parties to
proceed to arbitration. Based on our careful review of the record and the
application of well-established law, we conclude the parties' Arbitration
Agreement is enforceable and affirm.
We glean the facts and procedural history from the record. On August 18,
2023, Mayes signed a "buyer's order" to purchase a used automobile from
defendant, Sign Drive, LLC. According to the buyer's order, defendant, Paoulo
Quispilaya, was the salesperson. In part, the buyer's order provided "[t]his is
the complete agreement, there are no other written or oral agreements." In
addition, the buyer's order included a check box next to the following provision:
"A separate Arbitration Agreement is a part of this Contract." The box was not
checked off.
Mayes also initialed and signed a separate three-page "Arbitration
Agreement." The Arbitration Agreement, in part, provides:
EITHER YOU OR WE MAY CHOOSE TO HAVE ANY DISPUTE BETWEEN YOU AND US DECIDED BY ARBITRATION, AND NOT BY A COURT OR BY JURY TRIAL.
YOU GIVE UP ANY RIGHT THAT YOU MAY HAVE TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN ANY
A-1167-24 2 CLASS ACTION OR CLASS ARBITRATION AGAINST US IF A DISPUTE IS ARBITRATED.
IN ARBITRATION, DISCOVERY AND RIGHTS TO APPEAL ARE GENERALLY MORE LIMITED THAN IN A JUDICIAL PROCEEDING, AND OTHER RIGHTS THAT YOU WOULD HAVE IN COURT MAY NOT BE AVAILABLE.
....
Agreement to Arbitrate
You or we may elect to resolve any Claim by neutral, binding arbitration and not by a court action. "Claim" means any claim, dispute or controversy between you and us arising from or relating to the Transactions. It includes, without limitation, any claim, dispute or controversy involving: 1. the credit application; 2. the financed purchase of goods or other property; 3. the condition of the purchased goods or other property; 4. the retail installment sales contract or loan agreement financing the purchase of goods or other property; 5. any insurance, maintenance, service or other contracts you purchased in connection with the Transaction; or 6. any related transaction, occurrence or relationship. This includes any Claim based on common or constitutional law, contract, tort, statute, regulation or other ground. To the extent allowed by law, the validity, scope and interpretation of this Arbitration Agreement are to be decided by neutral, binding arbitration.
If either party elects to resolve a Claim through arbitration, you and we agree that no trial by jury or other judicial proceeding will take place. Instead, the Claim will be arbitrated on an individual basis and not on a class or representative basis.
A-1167-24 3 ....
Arbitrator's Qualifications and Authority
An arbitrator must be a lawyer with at least ten . . . years of experience and familiar with consumer credit law or a retired state or federal court judge. The arbitration will be by a single arbitrator. In making an award, an arbitrator shall follow governing substantive law and any applicable statute of limitations. The arbitrator will decide any dispute regarding the arbitrability of a Claim. An arbitrator has the authority to order specific performance, compensatory damages, punitive damages, and any other relief allowed by applicable law. An arbitrator's authority to make awards is limited to awards to you or us alone. Claims brought by you against us, or by us against you, may not be joined or consolidated in arbitration with claims brought by or against someone other than you, unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration.
[Emphasis added.]
Even after signing the Arbitration Agreement, Mayes could reject the
agreement. The Arbitration Agreement provides:
Process To Reject This Arbitration Agreement
You may reconsider and reject your approval of this Arbitration Agreement by sending a written notice to us . . . . The notice must be postmarked within 30 days of the date you signed this Arbitration Agreement. It simply needs to state your decision to reject the
A-1167-24 4 Arbitration Agreement and include your signature. It must also provide your name, our name and the date of this Arbitration Agreement.
On September 15, 2023—twenty-eight days after signing the Arbitration
Agreement—counsel, on behalf of Mayes, sent a letter to defendants stating
Mayes was "filing suit." Further, the letter stated that Mayes had
"reconsider[ed] and reject[ed his] approval of the Arbitration Agreement."
Mayes filed a complaint against defendants, Sign Drive, the dealer;
Quispilaya, the salesperson; and Jorge Martinez, the owner. In the eighty-five-
page fourteen-count complaint, he alleged various causes of action against
defendants.
Defendants moved to have the complaint dismissed and to proceed to
arbitration. In an oral opinion following the parties' arguments, the trial court
found the parties signed the "sale sheet" and the arbitration box was not checked.
However, the court also found the parties signed "a separate [A]rbitration
[A]greement" that included "a delegation clause." Therefore, the court
concluded "it[ wa]s up to the arbitrator to determine whether or not there was
sufficient waiver of the arbitration clause and whether their reasoning for that
waiver was sufficient."
A-1167-24 5 On appeal, Mayes argues the trial court erred in ordering arbitration
because: (1) he "opted out of" the Arbitration Agreement; (2) "[n]either the
arbitration clause nor the class action waiver are enforceable as both were
contained in a single document which the contract claims does[ no]t exist and
the contract claims to be an integrated document"; (3) "the language of the class
waiver was insufficiently specific to inform the consumer what rights they were
waiving"; and (4) he filed a sufficient pleading.
"Orders compelling arbitration are deemed final for purposes of appeal."
Hirsch v. Amper Fin. Servs., LLC, 215 N.J. 174, 186 (2013); see also R. 2:3-
2(b)(8). Our review of "those legal determinations [is] de novo." Ibid. There
is "no deference to the interpretative analysis of . . . the trial court," and
"arbitration provision[s are viewed] with fresh eyes." Morgan v. Sanford Brown
Inst., 225 N.J. 289, 303 (2016). In conducting our review, "we are mindful of
Free access — add to your briefcase to read the full text and ask questions with AI
NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION DOCKET NO. A-1167-24
CHARLES L. MAYES, II,
Plaintiff-Appellant,
v.
SIGN DRIVE, LLC, PAOULO QUISPILAYA, and JORGE MARTINEZ,
Defendants-Respondents. ___________________________
Submitted May 14, 2025 – Decided July 10, 2025
Before Judges Marczyk and Paganelli.
On appeal from the Superior Court of New Jersey, Law Division, Camden County, Docket No. L-2837-23.
Lewis G. Adler and Perlman DePetris Consumer Law, LLC, attorneys for appellant (Paul DePetris, on the briefs).
O'Hanlon Schwartz, PC, attorneys for respondents (Noah A. Schwartz, of counsel and on the brief).
PER CURIAM Plaintiff, Charles L. Mayes, II, appeals from the trial court's order of
November 15, 2024, dismissing his complaint and requiring the parties to
proceed to arbitration. Based on our careful review of the record and the
application of well-established law, we conclude the parties' Arbitration
Agreement is enforceable and affirm.
We glean the facts and procedural history from the record. On August 18,
2023, Mayes signed a "buyer's order" to purchase a used automobile from
defendant, Sign Drive, LLC. According to the buyer's order, defendant, Paoulo
Quispilaya, was the salesperson. In part, the buyer's order provided "[t]his is
the complete agreement, there are no other written or oral agreements." In
addition, the buyer's order included a check box next to the following provision:
"A separate Arbitration Agreement is a part of this Contract." The box was not
checked off.
Mayes also initialed and signed a separate three-page "Arbitration
Agreement." The Arbitration Agreement, in part, provides:
EITHER YOU OR WE MAY CHOOSE TO HAVE ANY DISPUTE BETWEEN YOU AND US DECIDED BY ARBITRATION, AND NOT BY A COURT OR BY JURY TRIAL.
YOU GIVE UP ANY RIGHT THAT YOU MAY HAVE TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN ANY
A-1167-24 2 CLASS ACTION OR CLASS ARBITRATION AGAINST US IF A DISPUTE IS ARBITRATED.
IN ARBITRATION, DISCOVERY AND RIGHTS TO APPEAL ARE GENERALLY MORE LIMITED THAN IN A JUDICIAL PROCEEDING, AND OTHER RIGHTS THAT YOU WOULD HAVE IN COURT MAY NOT BE AVAILABLE.
....
Agreement to Arbitrate
You or we may elect to resolve any Claim by neutral, binding arbitration and not by a court action. "Claim" means any claim, dispute or controversy between you and us arising from or relating to the Transactions. It includes, without limitation, any claim, dispute or controversy involving: 1. the credit application; 2. the financed purchase of goods or other property; 3. the condition of the purchased goods or other property; 4. the retail installment sales contract or loan agreement financing the purchase of goods or other property; 5. any insurance, maintenance, service or other contracts you purchased in connection with the Transaction; or 6. any related transaction, occurrence or relationship. This includes any Claim based on common or constitutional law, contract, tort, statute, regulation or other ground. To the extent allowed by law, the validity, scope and interpretation of this Arbitration Agreement are to be decided by neutral, binding arbitration.
If either party elects to resolve a Claim through arbitration, you and we agree that no trial by jury or other judicial proceeding will take place. Instead, the Claim will be arbitrated on an individual basis and not on a class or representative basis.
A-1167-24 3 ....
Arbitrator's Qualifications and Authority
An arbitrator must be a lawyer with at least ten . . . years of experience and familiar with consumer credit law or a retired state or federal court judge. The arbitration will be by a single arbitrator. In making an award, an arbitrator shall follow governing substantive law and any applicable statute of limitations. The arbitrator will decide any dispute regarding the arbitrability of a Claim. An arbitrator has the authority to order specific performance, compensatory damages, punitive damages, and any other relief allowed by applicable law. An arbitrator's authority to make awards is limited to awards to you or us alone. Claims brought by you against us, or by us against you, may not be joined or consolidated in arbitration with claims brought by or against someone other than you, unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration.
[Emphasis added.]
Even after signing the Arbitration Agreement, Mayes could reject the
agreement. The Arbitration Agreement provides:
Process To Reject This Arbitration Agreement
You may reconsider and reject your approval of this Arbitration Agreement by sending a written notice to us . . . . The notice must be postmarked within 30 days of the date you signed this Arbitration Agreement. It simply needs to state your decision to reject the
A-1167-24 4 Arbitration Agreement and include your signature. It must also provide your name, our name and the date of this Arbitration Agreement.
On September 15, 2023—twenty-eight days after signing the Arbitration
Agreement—counsel, on behalf of Mayes, sent a letter to defendants stating
Mayes was "filing suit." Further, the letter stated that Mayes had
"reconsider[ed] and reject[ed his] approval of the Arbitration Agreement."
Mayes filed a complaint against defendants, Sign Drive, the dealer;
Quispilaya, the salesperson; and Jorge Martinez, the owner. In the eighty-five-
page fourteen-count complaint, he alleged various causes of action against
defendants.
Defendants moved to have the complaint dismissed and to proceed to
arbitration. In an oral opinion following the parties' arguments, the trial court
found the parties signed the "sale sheet" and the arbitration box was not checked.
However, the court also found the parties signed "a separate [A]rbitration
[A]greement" that included "a delegation clause." Therefore, the court
concluded "it[ wa]s up to the arbitrator to determine whether or not there was
sufficient waiver of the arbitration clause and whether their reasoning for that
waiver was sufficient."
A-1167-24 5 On appeal, Mayes argues the trial court erred in ordering arbitration
because: (1) he "opted out of" the Arbitration Agreement; (2) "[n]either the
arbitration clause nor the class action waiver are enforceable as both were
contained in a single document which the contract claims does[ no]t exist and
the contract claims to be an integrated document"; (3) "the language of the class
waiver was insufficiently specific to inform the consumer what rights they were
waiving"; and (4) he filed a sufficient pleading.
"Orders compelling arbitration are deemed final for purposes of appeal."
Hirsch v. Amper Fin. Servs., LLC, 215 N.J. 174, 186 (2013); see also R. 2:3-
2(b)(8). Our review of "those legal determinations [is] de novo." Ibid. There
is "no deference to the interpretative analysis of . . . the trial court," and
"arbitration provision[s are viewed] with fresh eyes." Morgan v. Sanford Brown
Inst., 225 N.J. 289, 303 (2016). In conducting our review, "we are mindful of
the strong preference to enforce arbitration agreements, both at the state and
federal level." Hirsch, 215 N.J. at 186.
In Atalese v. U.S. Legal Service Group, L.P., the Court held "[a]n
arbitration provision -- like any comparable contractual provision that provides
for the surrendering of a constitutional or statutory right -- must be sufficiently
clear." 219 N.J. 430, 436 (2014). "[U]nder New Jersey law, any contractual
A-1167-24 6 'waiver-of-rights provision must reflect that [the party] has agreed clearly and
unambiguously' to its terms." Id. at 443 (second alteration in original) (quoting
Leodori v. Cigna Corp., 175 N.J. 293, 302 (2003)).
"Arbitrability is whether the parties have agreed to submit to an arbitrator
or a court the authority to decide whether a dispute is subject to arbitration. "
Morgan, 225 N.J. 295 at n.1. "The law presumes that a court, not an arbitrator,
decides any issue concerning arbitrability." Id. at 304 (citing First Options of
Chi., Inc. v. Kaplan, 514 U.S. 938, 994 (1995)).
"Parties to an arbitration agreement can agree to delegate to an arbitrator
the issue of whether they agreed to arbitrate a particular dispute." Id. at 303
(citing Rent-A-Center, 561 U.S. 63, 68-69 (2010)). "A delegation clause is a
clause in an arbitration agreement that assigns to the arbitrator the decision
whether a dispute is subject to arbitration." Id. at 295 n.1.
"To overcome the judicial-resolution presumption, there must be 'clea[r]
and unmistakabl[e]' evidence 'that the parties agreed to arbitrate arbitrability.'"
Id. at 304 (alterations in original) (quoting First Options, 514 U.S. at 944).
Therefore, "[u]nless the parties have clearly delegated to an arbitrator the
decision whether the parties agreed to arbitration, the issue is for a court to
A-1167-24 7 resolve." Id. at 295-96. Certainly, "[s]ilence or ambiguity in an agreement does
not overcome the presumption that a court decides arbitrability." Id. at 304.
Applying this well-established law, we conclude the Arbitration
Agreement is enforceable. We recognize the language in the "buyer's order"
that stated it was "the complete agreement, [and] there are no other written or
oral agreements." In addition, we acknowledge the buyer's order did not have
the Arbitration Agreement box checked off. However, the parties executed a
stand-alone Arbitration Agreement, and Mayes offers no legal basis to support
his assertion that the Arbitration Agreement lacked enforceability. See Morgan
v. Raymours Furniture Co., Inc., 443 N.J. Super. 338, 344 (App. Div. 2016)
(noting the enforceability of "stand-alone" arbitration agreements).
Next, we consider whether the Arbitration Agreement comports with
Atalese. The Arbitration Agreement stated: (1) the parties' disputes would be
"decided by arbitration, and not by a court or by jury trial"; (2) if the matter was
arbitrated, Mayes would give up his right to participate in a class action; (3)
arbitration provides "generally more limited" "discovery" and "rights to appeal"
than "in court"; (4) "[y]ou or we may elect to resolve any Claim by neutral,
binding arbitration and not by a court action"; and (5) "[i]f either party elects to
resolve a Claim through arbitration, you and we agree that no trial by jury or
A-1167-24 8 other judicial proceeding will take place. Instead, the Claim will be arbitrated
on an individual basis and not on a class or representative basis." We conclude
the Arbitration Agreement "clearly and unambiguously" advised the parties they
were waiving their rights to go to court. See Atalese, 219 N.J. 443.
Lastly, we consider whether the Arbitration Agreement's "arbitrability"
language was "clear and unmistakable" under Morgan. In Morgan, the Court
considered "[t]he 'Agreement to Arbitrate' [which] . . . read[], in part: 'Any
disputes, claims, or controversies . . . or . . . any objection to arbitrability . . .
shall be resolved pursuant to this paragraph.'" 225 N.J. at 306.
The Court noted the "paragraph d[id] not explain that an arbitrator will
decide whether the parties agreed to arbitrate legal claims, including statutory
violations; nor d[id] it explain that arbitration is a substitute for bringing a claim
before a court or jury." Ibid. The Court held "the arbitration provision . . . d[id]
not have a clearly identifiable delegation clause." Ibid. Thus, the Court
concluded, "the arbitration provision and purported delegation clause" were
unenforceable. Id. at 311.
Here, on the contrary, the Arbitration Agreement does explain the
arbitrator's authority and that the parties were waiving their right to go to court .
Further, the Arbitration Agreement states "[t]o the extent allowed by law, the
A-1167-24 9 validity, scope and interpretation of this Arbitration Agreement are to be decided
by neutral, binding arbitration" and "[t]he arbitrator will decide any dispute
regarding the arbitrability of a Claim." The Arbitration Agreement's language,
regarding arbitrability, is "clear and unmistakable." See id. at 304.
We offer no opinion on whether Mayes "opted-out" of the Arbitration
Agreement or any other issues subject to arbitration.
Affirmed.
A-1167-24 10