Charles E. Hayes, Jr. v. Virginia Department of Motor Vehicles

Court of Appeals of Virginia·Decided January 25, 2022·No. 0570214·Unpublished

Opinion

COURT OF APPEALS OF VIRGINIA UNPUBLISHED

Present: Judges Beales, O’Brien and Russell Argued by videoconference

CHARLES E. HAYES, JR.

MEMORANDUM OPINION* BY

v. Record No. 0570-21-4 JUDGE MARY GRACE O’BRIEN JANUARY 25, 2022

VIRGINIA DEPARTMENT OF MOTOR VEHICLES

FROM THE CIRCUIT COURT OF THE CITY OF ALEXANDRIA Kathleen M. Uston, Judge

Anthony J. Marcavage (Lee E. Berlik; BerlikLaw, LLC, on briefs), for appellant.

Ryan S. Hardy, Assistant Attorney General (Mark R. Herring,1 Attorney General, on brief), for appellee.

Charles E. Hayes, Jr. (“appellant”) appeals his termination from employment with the Virginia Department of Motor Vehicles (“DMV”). His sole assignment of error challenges the court’s finding that DMV did not violate his “constitutional due process rights” by “fail[ing] to inform him that he was under investigation.”

BACKGROUND

Appellant, who had been employed by DMV for approximately thirty-two years, was the office manager at the Alexandria DMV customer service center (“the CSC”). His responsibilities included hiring, training, and mentoring employees, ensuring “effective delivery of customer service operations,” and complying with “all state, federal, and Motor Vehicle Code of Virginia[]

rules, policies, and procedures.” He was responsible for managing customer service center

*

Pursuant to Code § 17.1-413, this opinion is not designated for publication.

1

Jason S. Miyares succeeded Mark R. Herring as Attorney General on January 15, 2022.

functions related to “facilities, staff, services, safety, security, assets, information, and finances . . . in accordance with statutory and agency administrative rules, regulations, and procedures.”

In December 2019, the CSC was undergoing renovations. The building was vacant, and no employees were scheduled to work during the renovations. On December 13, a demolition contractor reported to a DMV deputy director that five vehicles and a trailer were in the parking lot and would become a “major issue” on December 16, when demolition commenced. The contractor advised that, according to a security guard, the vehicles “appear[ed] to have been abandoned for months.” Two of the vehicles did not have license plates.

When asked about the cars, appellant told two DMV managers that four of the vehicles belonged to residents of an adjacent apartment complex and he would ask them to move their cars.2 On December 16, appellant represented that he had asked these owners to move their vehicles.

Agent Ryan Woods, of DMV’s law enforcement division, was assigned to investigate the four vehicles. Agent Woods discovered that the residents of the adjacent apartment complex did not, in fact, own any of the cars. Appellant owned two of them, a Nissan Altima and an Infiniti G35. The other cars, an Oldsmobile Cutlass and a Toyota Sequoia, belonged to two of appellant’s acquaintances — the owner of an auto repair shop, José Velasquez, and the shop’s mechanic, Luis Orellana.

The Nissan had no license plates and was titled to appellant on June 29, 2018. The Infiniti was not titled in Virginia and had a West Virginia Ride-Away Pre-Owned Auto sales placard in lieu of a license plate. The Oldsmobile had an “inactive” title on file; the license plate had expired in April 2015. The Toyota’s license plate had expired in June 2019, and the decal on the plate had been issued to a completely different vehicle.

2 The fifth vehicle was owned by a DMV employee who was generally permitted to park there while commuting by public transport to another CSC, and the trailer belonged to DMV.

DMV supervisors became concerned that appellant was selling cars on DMV property.

Specifically, the demolition contractor reported that a person came to the construction site and asked for appellant by name “to inquire about purchasing one of the vehicles parked in the lot.”

In an interview with Agent Woods on December 18, 2019, appellant acknowledged that he put a West Virginia Ride-Away sales placard on the Infiniti but had not bought the car in West Virginia. Appellant initially stated that he did not remember where he bought the vehicle, but he then told Agent Woods that he purchased it directly from the prior owner. When Agent Woods advised that the Infiniti’s prior owner denied personally selling the car to appellant, appellant admitted that he purchased it through Velasquez, his acquaintance who owned the auto repair shop. Appellant told Agent Woods that the Infiniti had been in the DMV parking lot for “maybe a couple of weeks” because he “had to have the engine done and . . . get tags for it.”

Appellant also explained to Agent Woods that he kept the Nissan in the DMV parking lot while it “went through the state inspection” and he was “getting ready to take it back to Maryland,” where he lived. However, further investigation revealed that both cars had been in the DMV parking lot for months.

Agent Woods determined that although no criminal activity occurred, appellant apparently drove his vehicles without proper registration, repeatedly using one-way trip permits.3 Appellant did not log the trip permits as required and used them to drive his cars back and forth between work and home. Agent Woods also noted that appellant “was not being honest about the vehicles in the parking lot belonging to residents of the apartment complex.”

3 Code § 46.2-651 authorizes DMV to issue a “trip permit” to the owner of an unregistered car that is “valid for three days” and allows only one-way travel between a specific “beginning point and the point of destination.” DMV protocols require employees to document each permit in a “Friends and Family” log.

DMV customer service managers were also investigating appellant. When appellant purchased the Nissan on April 4, 2018, he instructed one of his subordinates to remove a hold on the car’s title, in violation of DMV policy. The subordinate followed appellant’s instructions and was severely disciplined as a result. The investigators also discovered that appellant accessed DMV records multiple times without legitimate business reasons. In February and March 2018, appellant improperly accessed vehicle records of the Nissan’s prior owner. He also improperly accessed vehicle records of both Orellana and Velasquez’s auto repair shop. Further, he improperly accessed the driving record of a former DMV assistant manager.

On January 6, 2020, DMV agents reinterviewed appellant, who admitted that he drove the Infiniti between the CSC and his home in Maryland in violation of his one-way trip permits. Appellant, who initially denied knowing how the West Virginia placard came to be on his Infiniti and later suggested that it came from the CSC, now told the investigators that a repair shop in Baltimore placed the placard on his car when he took it in for repairs. Appellant also admitted driving the Infiniti “a couple of times” with either the West Virginia placard or an expired trip permit.

Pursuant to the Department of Human Resource Management’s (“DHRM”) Standards of Conduct, DMV sent appellant a formal “Request for Response.” The letter informed appellant of his due process rights under the Standards of Conduct, including the right “to be informed of any concerns regarding possible poor performance or misconduct prior to the agency taking any disciplinary action” and the right “to respond to such concerns before action is taken.” The letter advised that DMV had not determined if it would impose disciplinary action, but “that outcome remains a possibility,” and therefore appellant was being given the “opportunity to provide” an explanation for his actions “including, but not limited to, any mitigating circumstances.” The letter

summarized appellant’s statements from the investigatory interviews and specifically referenced the lack of documentation for the multiple times he accessed DMV records.

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Charles E. Hayes, Jr. v. Virginia Department of Motor Vehicles, (Va. Ct. App. 2022).

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