Chambers v. Moses H. Cone Mem'l Hosp.

2017 NCBC 22
CourtNorth Carolina Business Court
DecidedMarch 13, 2017
Docket12-CVS-6126
StatusPublished

This text of 2017 NCBC 22 (Chambers v. Moses H. Cone Mem'l Hosp.) is published on Counsel Stack Legal Research, covering North Carolina Business Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Chambers v. Moses H. Cone Mem'l Hosp., 2017 NCBC 22 (N.C. Super. Ct. 2017).

Opinion

Chambers v. Moses H. Cone Mem’l Hosp., 2017 NCBC 22.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION COUNTY OF GUILFORD 12 CVS 6126

CHRISTOPHER CHAMBERS, on ) behalf of himself and all others) similarly situated, ) ) Plaintiff, ) ) v. ) ) ORDER & OPINION ON DEFENDANTS’ THE MOSES H. CONE MEMORIAL ) MOTION TO DISMISS AND ROBIN HOSPITAL; THE MOSES H. CONE ) HAYES’S MOTION TO INTERVENE MEMORIAL HOSPITAL ) OPERATING CORPORATION d/b/a ) MOSES CONE HEALTH SYSTEM ) and d/b/a CONE HEALTH; and DOES ) 1 through 25, inclusive, ) ) Defendants. ) )

1. THIS MATTER is before the Court on Defendants’ Motion to Dismiss

Plaintiff’s Amended Complaint Pursuant to N.C.R.C.P. 12(b)(1) (“Motion to Dismiss”)

and on the Motion to Intervene of Robin D. Hayes (“Motion to Intervene”) (collectively

the “Motions”). For the reasons set forth below, the Court GRANTS the Motion to

Dismiss and DENIES the Motion to Intervene.

Higgins Benjamin PLLC, by John F. Bloss, and Barry L. Kramer Law Offices, by Barry L. Kramer (pro hac vice), for Plaintiff and Intervener.

Womble Carlyle Sandridge & Rice, LLP, by Philip J. Mohr and Brent F. Powell, for Defendants.

Gale, Chief Judge. I. THE PARTIES

2. Plaintiff Christopher Chambers (“Chambers”) is a citizen and resident

of Guilford County, North Carolina. Chambers received medical treatment at the

Moses Cone Hospital (the “Hospital”) in Guilford County, on August 23, 2011. (Am.

Class Action Compl. ¶ 25.)

3. Proposed Intervener Robin D. Hayes (“Hayes”) is a citizen and resident

of Rockingham County, North Carolina. On April 13, 2011, Hayes received medical

treatment at Annie Penn Hospital, a Moses Cone hospital in Rockingham County.

(Intervener Compl. Robin D. Hayes (“Hayes Compl.”) ¶ 4.)

4. The Moses H. Cone Memorial Hospital Operating Corporation (“Moses

Cone”) is a North Carolina corporation with its principal place of business in Guilford

County, North Carolina. The Moses H. Cone Memorial Hospital is the parent holding

company of Moses Cone (collectively “Defendants”). (Simms Aff. ¶ 4.)

5. Plaintiff alleges that Does 1 through 25, whose identities are unknown,

are each responsible and liable for the claims asserted. (Am. Class Action Compl.

¶ 7.) Plaintiff never amended the complaint to allege the names and capacities of the

Doe defendants. Any potential claims against those defendants do not survive the

dismissal granted by this Order & Opinion. II. FACTUAL BACKGROUND

A. Chambers

6. On August 23, 2011, Chambers had an emergency appendectomy at the

Hospital. (Am. Class Action Compl. ¶ 25.) Chambers did not have health insurance

at that time. (Am. Class Action Compl. ¶ 25.)

7. Before he was treated, Chambers signed Moses Cone’s emergency-room

contract (“Contract”), which all emergency-care patients are required to sign before

being treated at any Moses Cone hospital. (Am. Class Action Compl. ¶¶ 11, 26; see

Simms Aff. Ex. 2 (“Contract”).) The Contract states that the patient is “financially

responsible for, guarantee[s] and agree[s] to pay in full . . . all charges for all services

provided.” (Contract 1.) The Contract specifies that the cost of services will be

calculated “in accordance with the regular rates and terms of [Moses Cone] at the

time of [the] patient’s treatment.” (Contract 1.) The Contract also specifies that its

payment provision applies to all patients, whether the patient is insured or

uninsured. (Contract 1.)

8. Chambers contends that the Contract does not adequately identify

Moses Cone’s “regular rates and terms” or state where such rates and terms can be

located. (Am. Class Action Compl. ¶ 15.) He also contends that, due to the “wide

range of [payment] rate schedules for different categories o[f] patients,” Moses Cone

cannot identify a single set of “regular rates” as referred to in the Contract. (Am.

Class Action Compl. ¶ 15.) Chambers asserts that he is required to pay only the

reasonable value of the services he received. (Am. Class Action Compl. ¶¶ 16, 27.) 9. On February 13, 2012, Moses Cone billed Chambers for the services that

he received, totaling $14,558.14. (See Simms Aff. Ex. 3, at 4.) Chambers contends

that the bill was calculated using Moses Cone’s Chargemaster rates, which he

contends are “grossly inflated rates.” (Pl.’s Resp. to Defs.’ Mot. Dismiss Am. Compl.

3; see also Am. Class Action Compl. ¶ 27.) Chambers contends that the reasonable

value of the services for which he was billed was no more than $6,000. (Reply to

Countercls. ¶ 13; Class Action Compl. ¶ 31.) As of May 13, 2016, Chambers had paid

only $2,820 toward his bill. (Simms Aff. Ex. 4.)

10. As noted below, Moses Cone sued in the district court to collect the

remaining balance of Chambers’s bill. On May 18, 2016, Moses Cone dismissed with

prejudice all claims and counterclaims that were asserted or could have been asserted

against Chambers and his wife. (See Def./Countercl. Pl.’s Voluntary Dismissal

Prejudice; Simms Aff. Ex. 6.)

B. Hayes

11. On April 13, 2011, Hayes, who was uninsured at that time, was injured

in a car accident and received treatment at Annie Penn Hospital, a Moses Cone

affiliate. (Hayes Compl. ¶ 4.) Hayes was subject to Moses Cone’s Contract, which

required her to pay for the services that she received “in accordance with the regular

rates and terms of [Moses] Cone.” (Hayes Compl. ¶ 5 (quoting Contract 1).)

12. Moses Cone billed Hayes $2,692.50 for the services she received. (Hayes

Compl. ¶ 6.) Hayes alleges that her bill was calculated using Moses Cone’s Chargemaster rates, which she, too, contends are rates much higher than the

reasonable value of the services she received. (Hayes Compl. ¶¶ 5–7.)

13. Hayes retained an attorney to assist her in recovering for the personal

injuries she sustained as a result of the car accident. (Berry Aff. ¶ 2, Ex. A.) On June

14, 2011, MedPay Assurance, LLC, Moses Cone’s collection agency, gave notice to

Hayes’s attorney in the personal injury claim that Moses Cone was placing a lien on

Hayes’s recovery, if any, for her personal injury claims. (Hayes Compl. ¶ 8; Berry Aff.

Ex. A.)

14. After negotiating with Hayes’s attorney, Moses Cone agreed to

discharge Hayes’s total obligation if she paid $2,423.25, which was 10% less than her

original bill. (Hayes Compl. ¶ 9.)

15. Hayes agreed and paid Moses Cone $2,423.25, and her remaining

balance was discharged. (Hayes Compl. ¶ 10.) However, Hayes contends that the

amount she was required to pay was still substantially more than Moses Cone’s

“‘regular rates’ for the emergency-care treatment she received.” (Hayes Compl. ¶ 10.)

16. As of May 2016, Moses Cone was in the process of revising its Contract,

specifically to eliminate the phrase “regular rates and terms,” which is the provision

at issue in this action. (Simms Aff. ¶ 13.)

III. PROCEDURAL HISTORY

17. On May 11, 2012, Chambers filed a Class Action Complaint against

Defendants, asserting six causes of action, including breach of contract, breach of the covenant of good faith and fair dealing, constructive trust, declaratory judgment,

restitution, and injunctive relief. (Class Action Compl. ¶¶ 41–58.)

18. On May 31, 2012, Moses Cone, which had not yet been served with the

Class Action Complaint, brought an action in the Guilford County District Court

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