Chambers v. IC Systems, Inc.

CourtDistrict Court, E.D. Missouri
DecidedJune 25, 2020
Docket4:19-cv-01183
StatusUnknown

This text of Chambers v. IC Systems, Inc. (Chambers v. IC Systems, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Chambers v. IC Systems, Inc., (E.D. Mo. 2020).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI EASTERN DIVISION

ROBERT CHAMBERS, ) ) Plaintiff, ) ) v. ) No. 4:19CV1183 JCH ) I.C. SYSTEM, INC., ) ) Defendant. )

MEMORANDUM AND ORDER This matter is before the Court on Plaintiff Robert Chambers’ Motion for Summary Judgment, and Defendant I.C. System, Inc.’s Motion for Summary Judgment, both filed March 31, 2020. (ECF Nos. 28, 33). The motions are fully briefed and ready for disposition. BACKGROUND Plaintiff Robert Chambers, a resident of Jefferson County, Missouri, allegedly owes a debt arising from an Ameren Missouri utility account. (Petition (hereinafter “Complaint” or “Compl.”), ¶¶ 4, 11). Defendant I.C. System, Inc. (“ICS” or “Defendant”), is in the business of collecting debts, and has its principal place of business in Minnesota. (Id., ¶¶ 5, 8). Plaintiff claims Defendant is a “debt collector” as defined by the Fair Debt Collections Practices Act (“FDCPA”), 15 U.S.C. § 1692 et seq. (Id., ¶¶ 8). On or about January 11, 2019, Plaintiff received an initial debt collection letter from Defendant, on an Ameren debt in the amount of $818.93 (hereinafter the “January 11, 2019 letter”, attached to Plaintiff’s Motion for Summary Judgment as Exh. A). (Plaintiff’s Statement of Uncontroverted Material Facts in Support of its Motion for Summary Judgment (“Plaintiff’s Facts”), ¶ 1). The January 11, 2019 letter stated: “Creditor: Ameren Missouri. Account No: 2855608163. I.C. System Reference No: 166910415-1-79”. (Id., ¶ 2). It further included language required to be disclosed in the initial communication by the FDCPA, 15 U.S.C. § 1692g, as follows: NOTICE—Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, we will assume this debt is valid. If you notify us in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion thereof, we will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you make a request in writing within 30 days after receiving this notice we will provide you with the name and address of the original creditor, if different from the current creditor.

(Id., ¶ 3). On or about February 7, 2019, Plaintiff received a second debt collection letter from Defendant, on an Ameren debt in the amount of $818.93 (hereinafter the “February 7, 2019 letter”, attached to Plaintiff’s Motion for Summary Judgment as Exh. B). (Plaintiff’s Facts, ¶ 4). The February 7, 2019 letter stated: “Creditor: Ameren Missouri. Account No: 2855608163. I.C. System Reference No: 169281093-1-99”, and included the same 30-day validation period notice as the earlier letter. (Id., ¶¶ 5, 6). According to Plaintiff, Defendant thus sent two debt collection letters on the same $818.93 Ameren debt to Plaintiff within thirty days of each other, each containing identical 30-day validation period notices required by the FDCPA. (Id., ¶ 7).1 The February 7, 2019 letter further stated as follows: The account information is scheduled to be reported to the national credit

1 Defendant acknowledges that it sent two letters to Plaintiff regarding an Ameren obligation, but asserts the letters addressed two different ICS accounts, as they contained different ICS reference numbers. (Defendant ICS’s Response to Plaintiff’s Statement of Uncontroverted Material Facts (“Defendant’s Response to Plaintiff’s Facts”), ¶ 7). Defendant further asserts the Ameren Missouri account with ICS reference number 166910415-1-79 was recalled, and the debt was replaced with ICS reference number 169281093-1-99. (Defendant ICS’s Statement of Uncontroverted Material Facts in Support of its Motion for Summary Judgment (“Defendant’s Facts”), ¶ 5). reporting agencies in your creditor’s name. You have the right to inspect your credit file in accordance with federal law. I.C. System will not submit the account information to the national credit reporting agencies until the expiration of the time period described in the notice below.

(Id., ¶ 8). According to Plaintiff, he was confused upon receiving the February 7, 2019, letter, as he believed the letter stated the validation period would run thirty days from its first disclosure on January 11, 2019, and thus believed that Defendant would report the $818.93 Ameren debt to the national credit reporting agencies on February 11, 2019. (Plaintiff’s Facts, ¶¶ 9, 10). Plaintiff therefore obtained a copy of his credit report from TransUnion on March 4, 2019, but the report showed no credit reporting of the Ameren debt by Defendant. (Id., ¶ 11). On March 12, 2019, Plaintiff called Defendant and discovered Defendant did not plan to report the Ameren debt until April 6, 2019. (Plaintiff’s Facts, ¶ 12).2 According to Plaintiff, the ICS representative stated he could not discuss the Ameren debt because Defendant had another debt of Plaintiff’s in its office, allegedly owed to Spectrum3, and Defendant’s company policy prevented the representative from discussing more than one debt at a time. (Id., ¶ 14).4 Plaintiff maintains Defendant’s representative repeatedly requested payment on the Spectrum debt, and Plaintiff repeatedly refused to pay and informed the representative that he only wanted to discuss

2 In fact, Defendant never reported the $818.93 Ameren debt to the national credit reporting agencies. (Plaintiff’s Facts, ¶ 13). 3 It is undisputed that when Plaintiff initially called ICS on March 12, 2019, he gave the representative the ICS reference number from the January 11, 2019, collection letter. (See Defendant’s Facts, ¶ 14 and Plaintiff’s response thereto). Defendant maintains the representative was unable to find the account because it had already been recalled. (Defendant’s Facts, ¶ 15). The representative instead found the Spectrum account associated with Plaintiff’s phone number. (Id.). 4 Defendant responds the representative stated he could not discuss more than one client at a time. (Defendant’s Response to Plaintiff’s Facts, ¶ 14). Defendant further asserts ICS has a policy that representatives can only discuss clients to which they are assigned, and because the ICS representative on Plaintiff’s first call was not assigned to Ameren, he could not discuss the account. (Id., ¶ 16; see also Defendant’s Facts, ¶¶ 19-20). the Ameren debt. (Id., ¶ 15).5 Plaintiff asserts he ended the first March 12, 2019, phone call, and then called Defendant back in an effort to determine when the alleged Ameren debt would be reported. (Compl., ¶ 26). Plaintiff alleges it was during this second phone call that Defendant stated the Ameren debt was eligible to be reported to the credit bureaus on April 6, 2019. (Id., ¶ 27).

On or about March 20, 2019, Plaintiff filed his Complaint in the Circuit Court of Jefferson County, Missouri. (ECF No. 5).6 Plaintiff’s Complaint purports to be “an action for statutory and actual damages brought by an individual consumer for violations of the Fair Debt Collections Practices Act, 15 USC 1692 et Seq. (“FDCPA”), which prohibits debt collectors from engaging in abusive, deceptive, and unfair practices.” (Id., ¶ 1). Plaintiff claims Defendant’s collection activities caused him to incur actual damages including, but not limited to, stress, anxiety, sleeplessness and worry. (Id., ¶ 35). As stated above, Plaintiff and Defendant filed competing Motions for Summary Judgment on March 31, 2020, each claiming there exist no disputed issues of material fact and it

is entitled to judgment as a matter of law. (ECF Nos. 28, 33).

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Chambers v. IC Systems, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/chambers-v-ic-systems-inc-moed-2020.