Certified Tire and Service Centers Wage and Hour Cases

CourtCalifornia Court of Appeal
DecidedOctober 4, 2018
DocketD072265
StatusPublished

This text of Certified Tire and Service Centers Wage and Hour Cases (Certified Tire and Service Centers Wage and Hour Cases) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Certified Tire and Service Centers Wage and Hour Cases, (Cal. Ct. App. 2018).

Opinion

Filed 9/18/18; Certified for Publication 10/4/18 (order attached)

COURT OF APPEAL, FOURTH APPELLATE DISTRICT

DIVISION ONE

STATE OF CALIFORNIA

CERTIFIED TIRE AND SERVICE D072265 CENTERS WAGE AND HOUR CASES

(San Diego County No. JCCP4762; San Diego County No. 37-2013- 000381-CU-OE-CTL; Riverside County No. RIC1307773)

APPEAL from a judgment of the Superior Court of San Diego County, Joel R.

Wohlfeil, Judge. Affirmed.

Law Offices of Kevin T. Barnes, Kevin T. Barnes, Greg Lander; Scott Cole &

Associates, Jeremy A. Graham; Righetti Glugoski, Matthew Righetti, John Glugoski, and

Michael C. Riguetti for Plaintiffs and Appellants.

Carothers DiSante & Freudenberger, Timothy M. Freudenberger, Robin E.

Largent, and Garrett V. Jensen for Defendants and Respondents. This is an appeal in a certified wage and hour class action following a judgment

after a bench trial in favor of defendants Certified Tire and Services Centers, Inc.

(Certified Tire) and Barrett Business Services. Inc. (collectively defendants). Plaintiffs

contend that Certified Tire violated the applicable minimum wage and rest period

requirements by implementing a compensation program, which guaranteed its automotive

technicians a specific hourly wage above the minimum wage for all hours worked during

each pay period but also gave them the possibility of earning a higher hourly wage for all

hours worked during each pay period based on certain productivity measures.

As we will explain, we conclude that the plaintiffs' arguments lack merit, and we

accordingly affirm the judgment.

I.

FACTUAL AND PROCEDURAL BACKGROUND

A. Certified Tire's Compensation Program for Automotive Technicians

Certified Tire is a business that sells tires and performs automotive repairs for the

general public through its 40 stores in California. Certified Tire employs automotive

technicians to diagnose and repair customer vehicles.

Throughout the relevant timeframe, technicians at Certified Tire were

compensated through the Technician Compensation Program (the TCP). Under the TCP,

a technician is paid an hourly wage for all work performed, but the hourly rate earned by

a technician varies from pay period to pay period. A technician's hourly rate for the

applicable pay period is guaranteed to be at least an agreed-upon minimum hourly rate

that the technician is assigned at the time of hire, which in all cases exceeds the legal

2 minimum wage.1 Under the TCP, the hourly rate paid to a technician during any given

pay period may be higher than the guaranteed minimum hourly rate based on a formula

that rewards the technician for work that is billed to the customer by Certified Tire as a

separate labor charge.

Under the formula, each billed dollar of labor charged to a customer as a result of

the technician's work during the pay period is referred to as the technician's "production

dollars."2 Certified Tire applies the formula by multiplying the technician's production

dollars by 95 percent, multiplying that amount by a fixed "tech rate" assigned to the

technician depending on experience and qualifications,3 and then dividing by the total

1 At trial, Certified Tire's president testified that for much of the class period, the lowest guaranteed minimum hourly rate assigned to a technician upon hiring was $10 per hour in Southern California and $11 per hour in Northern California, but those rates had been raised as of January 2016 to $11 per hour and $12 per hour respectively. Depending on experience and qualifications, certain technicians are assigned a greater guaranteed minimum hourly rate at the time of hire, with some assigned a rate as high as $18 per hour.

2 A technician may perform certain tasks that are billed at a predetermined labor cost to the customer. For example, a document associated with one technician from 2013 shows that a brake fluid exchange was billed to the customer at a predetermined labor cost of $47, and a transmission fluid exchange was billed to the customer at a predetermined labor cost of $58. In addition, technicians perform a variety of tasks that are not assigned a predetermined labor cost but for which the customer is billed at a specific hourly labor rate based on the labor time expected to complete the task, identified on Certified Tire's reports as "shop labor." A technician's production dollars are based on all of the labor charges billed to a customer for the technician's services during the pay period.

3 The "tech rate" assigned to a technician at the time of hire generally ranges from 28 percent to 34 percent, and a technician may increase his or her "tech rate" in the course of employment by pursuing specific certifications or testing to increase his or her qualifications as a mechanic. 3 hours worked by the technician during the pay period. By applying this formula,

Certified Tire determines the technician's "base hourly rate" for the pay period. If the

base hourly rate exceeds the technician's guaranteed minimum hourly rate, the technician

is paid the base hourly rate for all time worked during the pay period. If the guaranteed

minimum hourly rate is higher than the base hourly rate, the technician is paid the

guaranteed minimum hourly rate for all time worked during the pay period.4 Overtime

hours are paid at one and a half time the hourly rate that applies during the pay period.

Technicians at Certified Tire are required to be clocked in during all work hours,

except for their lunch period, and they are paid at an hourly rate for all hours on the

clock. The hours during which technicians are clocked in at work are reflected in time

keeping reports. Technicians take rest breaks as required by law, and they do not clock

out while doing so.

Certified Tire's president testified that he designed the TCP to incentivize

technicians "to hustle" to get things done, and to make Certified Tire a more competitive

employer in the industry by allowing technicians to significantly increase their hourly

compensation based on their efficiency without any cap on the amount of compensation.

According to Certified Tire's president, some technicians achieve a base hourly rate of up

to $70 per hour during a pay period.

4 For example, a technician with a "tech rate" of 30 percent who generated $5,000 of production dollars in an 80-hour pay period, would achieve a base hourly rate for that pay period of $17.81 (based on $5,000 multiplied by .95, multiplied by .30, divided by 80). Assuming that base hourly rate is higher than the technician's guaranteed minimum hourly rate, the technician would be paid $17.81 multiplied by 80 hours for the pay period, for a total payment of $1,424.80. 4 Some work activities that the technicians are required to perform do not directly

generate production dollars, as those activities are not associated with labor costs charged

to a customer. These activities include certain automotive services, including some oil

changes and some tire rotations, as well as time spent cleaning or attending meetings.

Although technicians do not have the opportunity to increase their base hourly rate by

participating in activities that do not generate production dollars, those activities are

always compensated because technicians get paid an hourly rate for that work, all of

which is performed while they are clocked in.

B. The Lawsuit

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