Cebrynski v. Wells Fargo Bank NA

District Court, D. Arizona·Decided March 6, 2024·No. 2:21-cv-01965·Unknown

Opinion

WO

Mark Cebrynski, et al., No. CV-21-01965-PHX-DJH

Plaintiffs, ORDER

v.

Experian Information Solutions Incorporated, Defendant. Plaintiffs Mark and Kristen Cebrynski (“Plaintiffs”) have filed a Motion for Partial Summary Judgment regarding: (1) the accuracy of Experian Information Solutions Incorporated’s (“Defendant” or “Experian”) reporting; (2) whether Experian used reasonable procedures to assure the accuracy of information it reported; and (3) whether Experian failed to conduct a reasonable reinvestigation of Plaintiff’s disputes of an inaccurate foreclosure status. (Doc. 104 at 1). In response, Defendant has filed a Cross- Motion for Summary Judgment regarding these same issues as well as the issue of willfulness.1 (Doc. 109). These cross-motions are fully briefed.2 (Docs. 116, 118, 120– 121). The parties have also filed unopposed Motions to Seal certain exhibits. (Docs. 105; 110).3 For the reasons set forth below, the Court denies the Cross-Motions for Summary Judgment, grants Defendant’s Motion to Seal, and denies Plaintiff’s Motion to Seal as moot.

1 Experian does not move for summary judgment on the issue of whether it used reasonable procedures to ensure maximum accuracy. 3 Experian filed a Response in support of Plaintiff’s Motion to Seal (Doc. 115). I. Background4 This is a Fair Credit Reporting Act (“FCRA”) case. Mr. Cebrynski contracted Covid-19 in 2021 and Plaintiffs sought to refinance their home so that they could use their equity to pay Mr. Cebrynski’s medical bills, which totaled $152,000 at that time. (Doc. 1 at ¶¶ 35–37). Plaintiffs sought a cash-out refinance through Barrett Financial Group (“Barrett”), who uses Fannie Mae’s automated underwriting software to determine whether a consumer is eligible for a refinance. (Id. at ¶ 37). Using this software, Barrett determined that Plaintiffs’ loan was ineligible for a refinance because the software found a completed foreclosure previously reported in 2016. (Id. at ¶¶ 38–40). Plaintiffs state that a foreclosure never actually occurred on their property but admit that they fell behind on their mortgage in 2016 which caused Wells Fargo Bank (“Wells Fargo”) to start foreclosure proceedings on their home. (Id. at ¶ 41). Plaintiffs obtained credit reports from Equifax and Trans Union, other Credit Reporting Agencies, which both report that Plaintiffs’ account was 120 days late in 2016, but do not report any foreclosure codes on the account. (Doc. 1 at ¶ 43). Later on, Barrett contacted Credit Information Services Company (“CISCO”), a reseller who provides merged credit reports to mortgage lenders and other businesses for credit decisions, for help fixing this inaccuracy. (Id. at ¶¶ 45–46). CISCO directed Plaintiffs to call Wells Fargo about the inaccurate reporting, but Wells Fargo was unable to assist Plaintiffs as the loan had been transferred to another lender. (Id. at ¶ 49). Plaintiffs allege that Experian knew that the foreclosure of Plaintiffs loan was started but later terminated yet they still refused to remove the “foreclosure started” code on Plaintiffs’ credit report. (Id. at ¶¶ 55–58). Plaintiffs state that, due to this inaccuracy, they were unable to refinance their home at the 2.99% interest rate they qualified for in 2021. (Id. at ¶ 73). Due to the above-referenced facts, Plaintiffs brought claims against Wells Fargo and Experian for violations of the FCRA, 15 U.S.C. § 1681i and § 1681e(b) (Doc. 1 at ¶¶ 77– 4 The following facts are undisputed, unless stated otherwise. 109). Plaintiffs also brought a claim against Experian for failing to conduct a required reinvestigation into the disputed information contrary to 15 U.S.C. § 1681i(a)(1)(A). (Id. at ¶¶ 110–120). Wells Fargo has since been dismissed from this action. (Doc. 88). Now, Plaintiffs and Experian each seek summary judgment on Plaintiffs’ FCRA and reinvestigation claims. (Docs. 104 & 109). II. Discussion Plaintiffs move for judgment on three issues: (1) that Experian’s reporting was inaccurate or so misleading as to be inaccurate; (2) that Experian failed to use reasonable procedures to assure the maximum possible accuracy of information it reported about Plaintiffs; and (3) that Experian failed to conduct a reasonable reinvestigation. (Doc. 104 at 1). Defendant Experian argues that Plaintiffs cannot show that Experian’s reporting was inaccurate or that its conduct was unreasonable. (Doc. 116 at 7, 11). In its Cross-Motion, Experian seeks summary judgment on: (1) the accuracy of its reporting; (2) whether the request by Barrett was a “dispute” under the FCRA, i.e., whether they were required to reinvestigate Plaintiffs’ dispute since the dispute was not raised by Plaintiffs themselves; and (3) whether Plaintiffs can establish the element of willfulness. (Doc. 109 at 8, 13, 15). In their Response, Plaintiffs argue that Experian’s reporting was not maximally accurate, the dispute they submitted under Section 1681i required a reasonable reinvestigation of dispute, and that Experian’s conduct was willful. (Doc. 118 at 9, 12, 14). The Court will address these arguments in turn. A. Legal Standard A court will grant summary judgment if the movant shows there is no genuine dispute of material fact and the movant is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a); Celotex Corp. v. Catrett, 477 U.S. 317, 322–23 (1986). A fact is “material” if it might affect the outcome of a suit, as determined by the governing substantive law. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). A factual dispute is “genuine” when a reasonable jury could return a verdict for the nonmoving party. Id. Here, a court does not weigh evidence to discern the truth of the matter; it only determines whether there is a genuine issue for trial. Jesinger v. Nevada Fed. Credit Union, 24 F.3d 1127, 1131 (9th Cir. 1994). As well, trial courts do not make credibility determinations or weigh conflicting evidence at the summary judgment stage. Rather, they draw all inferences in the light most favorable to the nonmoving party. See T.W. Electric Service, Inc. v. Pacific Electric Contractors Ass’n, 809 F.2d 626, 630-31 (9th Cir. 1987). When the parties submit cross-motions for summary judgment, as they have here, “[e]ach motion must be considered [separately] on its own merits.” Fair Hous. Council of Riverside Cnty., Inc. v. Riverside Two, 249 F.3d 1132, 1136 (9th Cir. 2001) (internal citations omitted). The moving party bears the initial burden of identifying portions of the record, including pleadings, depositions, answers to interrogatories, admissions, and affidavits, that show there is no genuine factual dispute. Celotex, 477 U.S. at 323. Once shown, the burden shifts to the non-moving party, which must sufficiently establish the existence of a genuine dispute as to any material fact. See Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 585–86 (1986). Where the moving party will have the burden of proof on an issue at trial, the movant must “affirmatively demonstrate that no reasonable trier of fact could find other than for the mov

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