Cebrynski v. Wells Fargo Bank NA

District Court, D. Arizona·Decided March 6, 2024·No. 2:21-cv-01965·Unknown

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Mark Cebrynski, et al., No. CV-21-01965-PHX-DJH

10 Plaintiffs, ORDER

11 v.

12 Experian Information Solutions Incorporated, 13 Defendant. 14 15 Plaintiffs Mark and Kristen Cebrynski (“Plaintiffs”) have filed a Motion for Partial 16 Summary Judgment regarding: (1) the accuracy of Experian Information Solutions 17 Incorporated’s (“Defendant” or “Experian”) reporting; (2) whether Experian used 18 reasonable procedures to assure the accuracy of information it reported; and (3) whether 19 Experian failed to conduct a reasonable reinvestigation of Plaintiff’s disputes of an 20 inaccurate foreclosure status. (Doc. 104 at 1). In response, Defendant has filed a Cross- 21 Motion for Summary Judgment regarding these same issues as well as the issue of 22 willfulness.1 (Doc. 109). These cross-motions are fully briefed.2 (Docs. 116, 118, 120– 23 121). The parties have also filed unopposed Motions to Seal certain exhibits. (Docs. 105; 24 110).3 For the reasons set forth below, the Court denies the Cross-Motions for Summary 25 Judgment, grants Defendant’s Motion to Seal, and denies Plaintiff’s Motion to Seal as 26 moot.

27 1 Experian does not move for summary judgment on the issue of whether it used reasonable procedures to ensure maximum accuracy. 28 3 Experian filed a Response in support of Plaintiff’s Motion to Seal (Doc. 115). 1 2 I. Background4 3 This is a Fair Credit Reporting Act (“FCRA”) case. Mr. Cebrynski contracted 4 Covid-19 in 2021 and Plaintiffs sought to refinance their home so that they could use their 5 equity to pay Mr. Cebrynski’s medical bills, which totaled $152,000 at that time. (Doc. 1 6 at ¶¶ 35–37). Plaintiffs sought a cash-out refinance through Barrett Financial Group 7 (“Barrett”), who uses Fannie Mae’s automated underwriting software to determine whether 8 a consumer is eligible for a refinance. (Id. at ¶ 37). Using this software, Barrett determined 9 that Plaintiffs’ loan was ineligible for a refinance because the software found a completed 10 foreclosure previously reported in 2016. (Id. at ¶¶ 38–40). Plaintiffs state that a foreclosure 11 never actually occurred on their property but admit that they fell behind on their mortgage 12 in 2016 which caused Wells Fargo Bank (“Wells Fargo”) to start foreclosure proceedings 13 on their home. (Id. at ¶ 41). Plaintiffs obtained credit reports from Equifax and Trans 14 Union, other Credit Reporting Agencies, which both report that Plaintiffs’ account was 120 15 days late in 2016, but do not report any foreclosure codes on the account. (Doc. 1 at ¶ 43). 16 Later on, Barrett contacted Credit Information Services Company (“CISCO”), a 17 reseller who provides merged credit reports to mortgage lenders and other businesses for 18 credit decisions, for help fixing this inaccuracy. (Id. at ¶¶ 45–46). CISCO directed 19 Plaintiffs to call Wells Fargo about the inaccurate reporting, but Wells Fargo was unable 20 to assist Plaintiffs as the loan had been transferred to another lender. (Id. at ¶ 49). Plaintiffs 21 allege that Experian knew that the foreclosure of Plaintiffs loan was started but later 22 terminated yet they still refused to remove the “foreclosure started” code on Plaintiffs’ 23 credit report. (Id. at ¶¶ 55–58). Plaintiffs state that, due to this inaccuracy, they were 24 unable to refinance their home at the 2.99% interest rate they qualified for in 2021. (Id. at 25 ¶ 73). 26 Due to the above-referenced facts, Plaintiffs brought claims against Wells Fargo and 27 Experian for violations of the FCRA, 15 U.S.C. § 1681i and § 1681e(b) (Doc. 1 at ¶¶ 77– 28 4 The following facts are undisputed, unless stated otherwise. 1 109). Plaintiffs also brought a claim against Experian for failing to conduct a required 2 reinvestigation into the disputed information contrary to 15 U.S.C. § 1681i(a)(1)(A). (Id. 3 at ¶¶ 110–120). Wells Fargo has since been dismissed from this action. (Doc. 88). Now, 4 Plaintiffs and Experian each seek summary judgment on Plaintiffs’ FCRA and 5 reinvestigation claims. (Docs. 104 & 109). 6 II. Discussion 7 Plaintiffs move for judgment on three issues: (1) that Experian’s reporting was 8 inaccurate or so misleading as to be inaccurate; (2) that Experian failed to use reasonable 9 procedures to assure the maximum possible accuracy of information it reported about 10 Plaintiffs; and (3) that Experian failed to conduct a reasonable reinvestigation. (Doc. 104 11 at 1). Defendant Experian argues that Plaintiffs cannot show that Experian’s reporting was 12 inaccurate or that its conduct was unreasonable. (Doc. 116 at 7, 11). 13 In its Cross-Motion, Experian seeks summary judgment on: (1) the accuracy of its 14 reporting; (2) whether the request by Barrett was a “dispute” under the FCRA, i.e., whether 15 they were required to reinvestigate Plaintiffs’ dispute since the dispute was not raised by 16 Plaintiffs themselves; and (3) whether Plaintiffs can establish the element of willfulness. 17 (Doc. 109 at 8, 13, 15). In their Response, Plaintiffs argue that Experian’s reporting was 18 not maximally accurate, the dispute they submitted under Section 1681i required a 19 reasonable reinvestigation of dispute, and that Experian’s conduct was willful. (Doc. 118 20 at 9, 12, 14). The Court will address these arguments in turn. 21 A. Legal Standard 22 A court will grant summary judgment if the movant shows there is no genuine 23 dispute of material fact and the movant is entitled to judgment as a matter of law. Fed. R. 24 Civ. P. 56(a); Celotex Corp. v. Catrett, 477 U.S. 317, 322–23 (1986). A fact is “material” 25 if it might affect the outcome of a suit, as determined by the governing substantive law. 26 Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). A factual dispute is “genuine” 27 when a reasonable jury could return a verdict for the nonmoving party. Id. Here, a court 28 does not weigh evidence to discern the truth of the matter; it only determines whether there 1 is a genuine issue for trial. Jesinger v. Nevada Fed. Credit Union, 24 F.3d 1127, 1131 (9th 2 Cir. 1994). As well, trial courts do not make credibility determinations or weigh conflicting 3 evidence at the summary judgment stage. Rather, they draw all inferences in the light most 4 favorable to the nonmoving party. See T.W. Electric Service, Inc. v. Pacific Electric 5 Contractors Ass’n, 809 F.2d 626, 630-31 (9th Cir. 1987). 6 When the parties submit cross-motions for summary judgment, as they have here, 7 “[e]ach motion must be considered [separately] on its own merits.” Fair Hous. Council of 8 Riverside Cnty., Inc. v. Riverside Two, 249 F.3d 1132, 1136 (9th Cir. 2001) (internal 9 citations omitted). The moving party bears the initial burden of identifying portions of the 10 record, including pleadings, depositions, answers to interrogatories, admissions, and 11 affidavits, that show there is no genuine factual dispute. Celotex, 477 U.S. at 323. Once 12 shown, the burden shifts to the non-moving party, which must sufficiently establish the 13 existence of a genuine dispute as to any material fact. See Matsushita Elec. Indus. Co. v.

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