Castellanos v. Kaiser Foundation Health Plan of the Northwest

CourtDistrict Court, D. Oregon
DecidedJanuary 25, 2024
Docket6:22-cv-00149
StatusUnknown

This text of Castellanos v. Kaiser Foundation Health Plan of the Northwest (Castellanos v. Kaiser Foundation Health Plan of the Northwest) is published on Counsel Stack Legal Research, covering District Court, D. Oregon primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Castellanos v. Kaiser Foundation Health Plan of the Northwest, (D. Or. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF OREGON EMILY CASTELLANOS, Plaintiff, v. Case No. 6:22-cv-00149-MC KAISER FOUNDATION HEALTH PLAN OPINION AND ORDER OF THE NORTHWEST Defendant.

MCSHANE, Judge: INTRODUCTION Plaintiff Emily Castellanos brings this employment discrimination action against her former employer, Defendant Kaiser Foundation Health Plan of the Northwest (“Defendant” or “Kaiser”). She brings claims alleging whistleblower retaliation (Claims 1 and 2), nursing staff retaliation (Claim 3), breach of contract (Claim 4), and wrongful termination (Claim 5). Kaiser moves for summary judgment. ECF No. 26. The Court heard oral argument on November 16, 2023. Because no reasonable jury could find in Plaintiffs favor on any of her claims, Defendant’s Motion is GRANTED.

1 — OPINION AND ORDER

BACKGROUND1 Plaintiff Emily Castellanos began working for Defendant Kaiser Foundation Health Plan of the Northwest (“Defendant” or “Kaiser”) as a Licensed Practical Nurse in 2016. Notice of Removal 6, ECF No. 1. From 2018 until her termination in 2020, Plaintiff was staffed at Kaiser’s North Lancaster Medical Clinic’s Urgent Center (the “North Lancaster Clinic” or “Clinic”) in

Salem, Oregon. Id. Beginning in March 2020, the COVID-19 pandemic began to significantly impact the day- to-day operations of the North Lancaster Clinic. Orr-Besa Decl. ¶ 8. Short-staffing and unfilled nursing positions escalated concerns amongst Clinic staff about patient and employee safety. Shaddy-Farnsworth Decl. 19, ECF No. 29. Adding to the chaos for the nursing staff, Kaiser regularly updated its COVID-19 testing protocol and workflow to align with evolving guidance from public health agencies. Id.; Orr-Besa Decl. ¶ 10. The parties present conflicting accounts of the key events leading to Plaintiff’s termination. According to Plaintiff’s supervisor, Aimee Orr-Besa, Plaintiff’s work performance started to

decline in Spring 2020. Orr-Besa Decl. ¶ 11. Orr-Besa states that Plaintiff would reassign her nursing tasks to other team members instead of performing the work herself and would unfairly delegate her work duties to others at unnecessary times. Id. Plaintiff disputes Orr-Besa’s account and asserts she had no history of corrective action, ethical problems, or concerns regarding her standard of care while working for Kaiser. Pl.’s Second Resp. Ex. 1 ¶ 4, ECF No. 34. On September 19, 2020, Plaintiff was involved in an alleged incident of insubordination at the Clinic. According to Plaintiff, the Urgent Care unit was confronting a severe staff shortage that

1 The Court views the facts in the light most favorable to Plaintiff as the non-moving Party. Miller v. Glenn Miller Prods., Inc., 454 F.3d 975, 988 (9th Cir. 2006) (quoting Hunt v. Cromartie, 526 U.S. 541, 552 (1999)). 2 – OPINION AND ORDER day. Id. ¶ 9. In response to staff concerns, the on-shift supervisor offered two Medical Assistants (“MA’s”) from another unit to assist with COVID testing. Id. ¶¶ 9–10. At Plaintiff’s direction, the MA’s assumed Plaintiff’s responsibilities preparing and administering COVID tests, and Plaintiff left to perform other nursing duties. Id. ¶¶ 14–15. Although Plaintiff states that it was routine to have MA’s perform COVID-testing on Saturdays and that she had not been notified of any change

in testing protocol, the policy in place at the time was that MA’s could not actually perform the tests. Id. ¶ 15; Orr-Besa Decl. ¶ 15. That evening, at the conclusion of Plaintiff’s shift, Plaintiff met with the shift lead for the Urgent Care unit. Pl.’s Second Resp. Ex. 1 ¶ 16. The shift lead expressed her disapproval that Plaintiff had allowed the MA’s to perform COVID tests. Shaddy-Farnsworth Decl. 51. After the shift lead raised concerns about Plaintiff’s conduct during her shift, Plaintiff told the shift lead that the staffing levels that day felt unsafe. Id. The following morning, on September 20, 2020, Orr-Besa met with Plaintiff and the rest of the Urgent Care unit to discuss the previous day’s shift. Orr-Besa Decl. ¶ 12. There, Plaintiff

offered her version of the day’s events and complained that the shift lead reprimanded her for following her supervisor’s directives. Id. ¶ 14; Pl.’s Second Resp. Ex. 1 ¶ 23. Plaintiff then told Orr-Besa that she was “worried that people were going to get hurt.” Pl.’s First Resp. Ex. 7, at 28; ECF No. 33. Over the next week, Orr-Besa followed up individually with the Clinic’s staff about the September 19 shift. Orr-Besa Decl. ¶ 19. Multiple members of the nursing staff disputed Plaintiff’s version of events. Id. ¶¶ 20–24. Specifically, Plaintiff’s coworkers told Orr-Besa that the on-shift supervisor had not approved MA’s to administer COVID tests, and that Plaintiff directed the MA’s to administer COVID tests despite reminders from multiple coworkers that MA’s should not 3 – OPINION AND ORDER perform COVID testing. Id. Kaiser’s Director of Nursing Professional Practice (“Kaiser’s Director”) advised Orr-Besa that Plaintiff’s reported conduct during the September 19th shift may have violated Oregon’s nursing standards and created potential patient safety and liability concerns for Kaiser. Id. On September 27, 2020, Plaintiff again spoke with Orr-Besa about staffing concerns at the

Clinic. Pl.’s Second Resp. Ex. 1 ¶ 24. Plaintiff claims that she asked Orr-Besa if she could call a compliance hotline provided for employee issues.2 Id. Orr-Besa told Plaintiff that she “didn’t think it would be helpful.” Shaddy-Farnsworth Decl. 45–46. Ultimately, Plaintiff never called the hotline. Id. at 46–47. On October 4, 2020, Orr-Besa informed Plaintiff that Kaiser would conduct an internal investigation to determine what occurred during the September 19th shift.3 Id. at 57. Orr-Besa states she explained to Plaintiff that she could bring a union representative to the meeting and that the meeting could result in corrective action. Id. at 58. Orr-Besa also states that she instructed Plaintiff, per Kaiser’s internal investigation guidelines, not to speak to anyone other than her union

representative about the investigation or about the September 19th shift until Kaiser concluded its investigation. Orr-Besa Decl. ¶ 26. According to Plaintiff, Orr-Besa never told her about the subject of the investigation, that it could result in her own discipline, or that she could not speak to others about the investigation. Pl.’s Second Resp. Ex. 1 ¶¶ 26–27.

2 Neither Plaintiff nor Kaiser, in their briefings or upon inquiry at oral argument, seem to know what the compliance hotline does. It appears to be internal to the hospital, but there is no indication that it was able to or could respond to the current pandemic-related staffing issues. 3 Kaiser refers to its internal investigation process as “joint discovery” and through it, in partnership with an employee’s union, investigates potential misconduct and arrives at an appropriate corrective action. Culver Decl. ¶ 8. 4 – OPINION AND ORDER That evening, Plaintiff texted a coworker and asked if she had received “a discovery for that one crazy Saturday.” Shaddy-Farnsworth Decl. 61; Orr-Besa Decl. ¶ 28, Ex. J at 2. Plaintiff then told the coworker that she “can’t talk about it” to anyone. Orr-Besa Decl. ¶ 28, Ex. J at 2. The coworker told Plaintiff that she did not know what the investigation was about. Pl.’s Second Resp. Ex. 1 ¶ 28. Four days later, on October 8, the coworker asked to meet privately with Orr-Besa to

discuss her conversation with Plaintiff. Orr-Besa Decl. ¶ 28. The coworker sent Orr-Besa screenshots of her conversation with Plaintiff and told Orr-Besa she felt like Plaintiff tried to convince her to adopt Plaintiff’s version of events. Id.

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Bluebook (online)
Castellanos v. Kaiser Foundation Health Plan of the Northwest, Counsel Stack Legal Research, https://law.counselstack.com/opinion/castellanos-v-kaiser-foundation-health-plan-of-the-northwest-ord-2024.