Carroll v. Amazon Data Services, Inc.

CourtDistrict Court, E.D. Virginia
DecidedAugust 8, 2022
Docket1:21-cv-01177
StatusUnknown

This text of Carroll v. Amazon Data Services, Inc. (Carroll v. Amazon Data Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Carroll v. Amazon Data Services, Inc., (E.D. Va. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division

JAMIE CARROLL, ) ) Plaintiff, ) ) v. ) Civil Action No. 1:21-cv-01177 (RDA/TCB) ) AMAZON DATA SERVICES, INC., ) ) Defendant. )

MEMORANDUM OPINION AND ORDER This matter comes before the Court on Defendant Amazon Data Services, Inc.’s Motion to Dismiss Count Three of Plaintiff’s Complaint. Dkt. 8. Considering the Motion together with Defendant’s Memorandum in Support (Dkt. 9), Plaintiff Jamie Carroll’s Opposition (Dkt. 13), and Defendant’s Reply (Dkt. 14), the Court grants the Motion for the reasons that follow. I. BACKGROUND A. Factual Background Plaintiff Jamie Carroll alleges three counts against her employer, Defendant Amazon Data Services, Inc., in violation of Title VII of the Civil Rights Act of 1964: (1) discrimination against Plaintiff on the basis of her race and sex; (2) retaliation; (3) hostile work environment. Dkt. 1 ¶¶ 76-89. This Court accepts all facts alleged within the Complaint as true, as it must at the motion- to-dismiss stage. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009); Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007). Plaintiff is an African American woman who was employed by Defendant from October of 2018 to September of 2020 as a Rack Decom Datatech technician. Dkt. 1 ¶¶ 8-10. In September of 2019, Plaintiff met with Amber Klimczyk (“Klimczyk”), Defendant’s Human Resources Business Partner, and complained about discrimination on the basis of her sex and race by Sean Sandberg (“Sandberg”) and Josh Clarke (“Clarke”), Defendant’s Decom Managers. Id. ¶ 11. Plaintiff alleges that they refused to allow her to participate in the same special IT projects and travel opportunities as her white male peers. Id. ¶¶ 12-13. Sandberg and Clarke stated that

Plaintiff’s underperformance made her ineligible for the opportunities, citing instances of tardiness and failing to decommission enough racks.1 Id. ¶ 14. Yet Plaintiff’s co-worker, Ryan Hughes, allegedly received special IT assignments and travel opportunities despite his habitual tardiness and failure to decommission enough racks. Id. ¶ 15. Klimczyk informed Plaintiff that she would be issuing her a final written warning for lateness and took no action regarding Plaintiff’s complaints of discriminatory treatment. Id. ¶¶ 16, 20. On or around October 9, 2019, Plaintiff allegedly complained to Sandberg about Danny Alfred (“Alfred”), another Rack Decom Datatech for Defendant, for continuously touching her hair after being asked to stop. Id. ¶ 21. She also complained to Alfred’s Decom Manager, Dave McMahon (“McMahon”). Id. ¶ 22. Sandberg and McMahon allegedly took no action to address

Plaintiff’s complaints. Id. ¶¶ 21-23. In or around November 2019, Plaintiff requested and received approval from Symphonee Lindsey, Amazon’s Senior Human Resources Manager, to transfer from Sandberg and Clarke’s management, citing disparate treatment in comparison to her white male counterparts. Id. ¶ 28. On November 26, 2019, Plaintiff began working under McMahon. Id. ¶ 29. After her transfer, McMahon allegedly informed Plaintiff that if she continued to complain of racial discrimination or disparate treatment, she would be terminated. Id. ¶ 30. On a weekly basis following the transfer,

1 Although the process of decommissioning a rack is not defined in the Complaint, this Court understands this task as being specific to Plaintiff’s general IT responsibilities. Klimczyk called McMahon to inquire about Plaintiff’s performance. Id. ¶ 31. During this time, Plaintiff alleges she performed her job duties at an equal or superior level to her white male counterparts. Id. ¶ 32. Despite her performance, according to Plaintiff, McMahon denied Plaintiff a pay raise,

stating that the denial was because Plaintiff received a prior final written warning from her previous manager and was underperforming—although McMahon did not specify any deficiencies. Id. ¶¶ 33-35. Plaintiff’s white male counterparts, Ryan Hughes and Chris Wills, allegedly received a pay increase from McMahon despite decommissioning fewer racks than Plaintiff and exhibiting habitual tardiness. Id. ¶ 36. Plaintiff reported McMahon’s denial of a pay increase to Klimczyk, who allegedly took no action in response. Id. ¶ 38. On January 24, 2020, Plaintiff learned she was scheduled to work with Alfred on February 5, 2020. This discovery prompted her to email Klimczyk and express her discomfort in working with Alfred. Id. ¶¶ 24-25. By February 5, 2020, Plaintiff had still not received a response from Klimczyk, so she requested to leave work early. Id. ¶ 26.

On or around May 18, 2020, Plaintiff received a “Pivot document” from Defendant for tardiness and refusing to work with other coworkers. Id. ¶ 39. Where an employee has continued to underperform despite having received coaching and feedback, managers can choose to enter an employee into Defendant’s Pivot program. Id. ¶¶ 39-41. The program provides employees with the option of (1) improving performance by being placed on a performance improvement plan (“PIP”) or (2) voluntarily leaving Amazon with Pivot severance. Id. ¶¶ 42-43. Plaintiff allegedly received no prior counseling or a first warning before being placed in the Pivot program. Id. ¶ 46. Upon Plaintiff’s formal appeal, Defendant reviewed McMahon’s statements and found them inaccurate and unsubstantiated. Id. ¶ 47. On or around July 17, 2020, McMahon chastised Plaintiff for failing to start rack pulls within thirty minutes of her arrival to work. Id. ¶ 67. Rack pulls require two technicians, and Plaintiff alleges McMahon castigated her for delays caused by the late arrival of her white male counterparts—neglecting to acknowledge her timely arrival. Id. ¶¶ 68-70.

Plaintiff allegedly reported to Defendant’s upper management that McMahon displayed favoritism to her white male counterparts and that Klimczyk routinely failed to investigate Plaintiff’s previous complaints. Id. ¶¶ 49-50. On or about August 3, 2020, Defendant issued her a written warning, advising that Plaintiff’s complaints of discrimination regarding her managers and HR personnel were “abusive and harassing.” Id. ¶¶ 49, 51. The write-up also outlined that should Plaintiff continue to complain of discrimination, she could be subjected to further “action up to and including termination of employment.” Id. ¶ 52. On or about August 13, 2020, McMahon allegedly reprimanded Plaintiff for taking her lunch break at 11:00 a.m., instructing her to coordinate with team members regarding the timing of her break. Id. ¶ 55. Plaintiff alleges that Defendant has no policy requiring team members to

jointly agree on a time to take a lunch break and McMahon never instructed Plaintiff’s white male counterparts to coordinate with other team members before taking lunch. Id. ¶¶ 56-57. On or about August 14, 2020, McMahon allegedly failed to notify Plaintiff that Defendant had updated its policy regarding employee use of personal protective equipment (“PPE”), authorizing disciplinary measures for employees who did not wear PPE, including up to termination. Id. ¶¶ 58-59. Allegedly unaware of the policy change, Plaintiff presented to work without wearing her bump cap or safety glasses and was subject to counseling. Id. ¶ 60. In addition to these specific alleged instances of unlawful conduct, Plaintiff also avers that her colleagues subjected her to a number of unlawful patterns and practices, including: (1) subjecting her to higher performance requirements; (2) encouraging her to cut or treat her hair so that she could “wear her bump cap properly”; and (3) stating that Plaintiff would need to do something with her hair so that “she could keep her job.” Id. ¶¶ 29, 62-63.

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Bluebook (online)
Carroll v. Amazon Data Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/carroll-v-amazon-data-services-inc-vaed-2022.