Carolyn Hall v. Sheppard Pratt Health System

Court of Appeals for the Fourth Circuit·Decided October 21, 2025·No. 24-2048·Published

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 24-2048

CAROLYN HALL, Plaintiff - Appellant,

v. SHEPPARD PRATT HEALTH SYSTEM, INC., Defendant - Appellee.

Appeal from the United States District Court for the District of Maryland, at Baltimore. Adam B. Abelson, District Judge. (1:22-cv-03261-MABA)

Argued: September 9, 2025 Decided: October 21, 2025

Before DIAZ, Chief Judge, and WYNN and HARRIS, Circuit Judges.

Affirmed by published opinion. Judge Wynn wrote the opinion, in which Chief Judge Diaz and Judge Harris joined.

ARGUED: Theresa Dawn Truitt Kraft, WILT TOIKKA KRAFT LLP, Washington, D.C., for Appellant. Paul D. Burgin, OGLETREE DEAKINS, Baltimore, Maryland, for Appellee. ON BRIEF: Garrick M. Ross, OGLETREE DEAKINS, Baltimore, Maryland, for Appellee.

WYNN, Circuit Judge:

Under Title VII, an employer must provide for a religious accommodation unless doing so would impose an undue hardship on the employer, a standard that the Supreme Court recently clarified in Groff v. DeJoy, 600 U.S. 447 (2023).

In this case, Carolyn Hall was terminated from her employment at a hospital after she refused to be vaccinated against COVID-19 during the height of the pandemic. She sued her former employer, alleging that it should have granted her a religious exemption from its vaccine requirement.

Because the district court properly concluded that exempting Hall from this requirement would have jeopardized patient safety and increased the risk of disruptive outbreaks in a sensitive environment, we affirm the district court’s grant of summary judgment in favor of the hospital.

I.

A.

On this appeal from an order granting summary judgment, we recite the facts in the light most favorable to Hall, the nonmovant.

Hall served as an Admissions Coordinator for the Center for Eating Disorders at Sheppard Pratt Health System in Maryland. In that role, she was responsible for admitting patients to the unit. Hall would greet patients and their families in the lobby, make sure they completed intake paperwork, and answer any questions they had. This welcome process sometimes included a “long talk,” especially if the patient was a minor accompanied by concerned parents. J.A. 192. Given these responsibilities, Hall

acknowledged that her job “could not be performed at home 100 percent of the time,” J.A. 210–11, although Sheppard Pratt had previously allowed her to work remotely on a temporary basis when she contracted COVID-19. Hall also shared a small office with another employee and regularly interacted with additional Sheppard Pratt employees.

B.

In response to the ongoing COVID-19 pandemic, Sheppard Pratt established protocols to protect patients and staff, relying on guidance from the CDC and the Maryland Department of Health. All employees, regardless of vaccination status, were required to wear masks. A positive COVID-19 test from a patient would trigger additional protocols. These outbreak protocols included an isolation procedure, which required Sheppard Pratt to hire more expensive temporary staff to avoid having the same staff interact with patients who had tested positive and then with other patients who had not. Staff working with patients who tested positive needed to wear additional personal protective equipment. Sheppard Pratt also suspended communal patient activities during an outbreak, which disrupted treatment.

Sheppard Pratt was especially attuned to preventing the transmission of COVID-19 in the Center for Eating Disorders. Due to their eating disorders, patients in this unit were medically vulnerable, faced high risks of mortality, and often came to the unit after long periods of hospitalization. Because patients with eating disorders often present with other medical issues, including mental health disorders, malnourishment, and cardiac conditions, these patients were particularly at risk from the effects of COVID-19.

Additionally, the treatment program in that unit required numerous instances of close contact between patients and staff. For example, patients ate meals with clinicians present so that the clinicians could provide treatment as to patients’ eating habits, and patients could not use the restroom without a staff member present to ensure that the patient did not purge. The treatment program in the Center also placed “extreme importance” on “human interaction and group programming,” which were interrupted when a patient in the unit tested positive for COVID-19. J.A. 53–54.

Despite its protocols, between September 30, 2020, and November 12, 2021, Sheppard Pratt experienced twenty-two COVID-19 outbreaks, each lasting between 10 and 38 days.

In August 2021, COVID-19 cases and hospitalizations in Maryland were surging, prompting the Maryland Secretary of Health to issue a directive requiring all employees of healthcare facilities like Sheppard Pratt to be vaccinated against COVID-19 by September 1, 2021. In response, Sheppard Pratt announced that all employees needed to receive their first dose of the vaccine by September 1, 2021, and it directed employees to submit requests for medical or religious exemptions as necessary.

Under its policy, Sheppard Pratt granted religious exemptions “based on a sincerely held religious belief.” J.A. 73. The policy required the staff member to submit a request form specifying their religious objection and sometimes required the staff member to submit supporting documentation. Sheppard Pratt would then “consider each request on a case-by-case basis” and might deny the request if it “determine[d] that the risk posed by an

unvaccinated staff member [could not] be mitigated and/or constitute[d] an ‘undue hardship’ under state and federal law.” Id.

When evaluating each religious exemption request, Sheppard Pratt Vice President of Human Resources Karen Robertson-Keck would speak with the employee’s manager to discuss job duties and explore whether the job could be performed without in-person contact. Robertson-Keck also met with the employee requesting an exemption to discuss proposed accommodations. If an employee’s job could not be accommodated remotely, Robertson-Keck would explore with the employee whether they might be qualified for another open position that could be performed remotely. If an individual’s religious exemption was not granted and they refused to be vaccinated, their employment was terminated, but they remained eligible for rehire. In all, over two hundred Sheppard Pratt employees requested religious exemptions, and two dozen were approved.

Sheppard Pratt followed a different process for medical exemptions. Employees with medical contraindications could request a medical exemption by submitting a Medical Exemption Form, which was then reviewed by a third-party doctor. If approved, employees with medical exemptions who could not work remotely were required to wear masks and test for COVID-19 weekly. This accommodation was not offered to those requesting a religious exemption. In all, about one hundred Sheppard Pratt employees requested medical exemptions, and a little over half were approved.

C.

Hall submitted a request for a religious exemption on August 30, 2021, supported by a letter from her pastor. Per Sheppard Pratt’s religious-accommodation procedures,

Robertson-Keck first met with Hall’s supervisor to assess whether Hall’s role could be performed without in-person interaction. She then met with Hall, her supervisor, and the Director of Employee Relations. Sheppard Pratt ultimately determined that, given her role, Hall’s requested exemption could not be accommodated. Robertson-Keck told Hall she could apply for other positions that she would be able to perform remotely without being vaccinated, but Hall never did so. Sheppard Pratt terminated Hall effective November 12, 2021.

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Carolyn Hall v. Sheppard Pratt Health System, (4th Cir. 2025).

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