FRIEDMAN, Judge.
Carolina Freight Carriers Corporation (Employer) appeals from an order of the Unemployment Compensation Board of Review (Board) which vacated the referee’s decision1 and granted benefits to William E. Hewitt (Claimant).2 We affirm.
After being laid off by Employer, Claimant applied for and received unemployment compensation benefits. The Carlisle Job Center (job center) subsequently determined that Claimant had been overpaid benefits for the weeks ending January 2, January 9 and January 16, 1993 because he had failed to work on four days during those weeks when work was available. Claimant appealed this determination on July 13,1993, contending that he had not learned of the determination until July 9, 1993, when he telephoned the job center to inquire about the status of his case. (R.R. at 23a.) However, following a hearing, the referee found that the original Notice of Determination (Notice)3 had been mailed to [1103]*1103Claimant and had not been returned by the post office as undeliverable. (Referee’s Finding of Fact, No. 2.) The Notice listed June 23, 1993 as the last day on which an appeal could be filed. Therefore, the referee dismissed Claimant’s appeal as having been untimely filed.
On appeal, the Board disagreed with the referee and made the following findings of fact.
1. For purposes of this appeal, during the weeks at issue, claimant was employed by Carolina Freight Carriers on intermittent lay off status, subject to call from the casual board.[4]
2. In accordance with employer’s rules, claimant was subject to calls twenty four hours per day, seven days per week.
3. During claim week ending January 2, 1993, the claimant had no actual earnings and received holiday pay in the amount of $167.20.
4. During claim week ending January 9, 1993, the claimant had no actual earnings.
5. During claim week ending January 16, 1993, the claimant had no actual earnings.
6. In addition to the actual work, as indicated above, employer alleges that work was available for claimant on January 2, January 3, January 4, January 10, and January 11, 1993.
7. On two of the above dates, the claimant was physically unable to perform his duties due to fatigue and on the remaining three occasions, he was not contacted and was not aware that work was available.
8. The claimant’s weekly benefit rate is $304 and his partial benefit credit is $122.
9. The claimant was not sent and he never received the Bureau determination issued on June 8, 1993.
10. The claimant’s appeal from these determinations are [sic] deemed to be timely filed.
(Board’s Findings of Fact, Nos. 1-10.) Based upon these findings, the Board vacated the decision of the referee and addressed the merits of the appeal, concluding that Claimant was entitled to partial benefits for the week ending January 2, 1993 and to full benefits for the weeks ending January 9 and January 16, 1993.
Employer appeals,5 arguing that the Board erred (1) in vacating the referee’s decision dismissing Claimant’s appeal as untimely filed and (2) in granting Claimant full benefits for the weeks ending January 9, 1993 and January 16, 1993.6
With regard to the timeliness of Claimant’s appeal, Section 501(e) of the Unemployment Compensation Law (Law), Act of December 5,1936, Second Ex.Sess., P.L. (1937) 2897, as amended, 43 P.S. § 821(e), provides, in pertinent part, that a party must file an appeal within 15 calendar days after a Notice is personally delivered to him or mailed to his last known postal address. Employer, relying on the referee’s finding of fact, contends that because Claimant received a copy of the Notice more than fifteen days before July 13, 1993 section 501(e) bars Claimant’s appeal.7
[1104]*1104Here, however, the Board, which is the ultimate factfinder in unemployment compensation cases, Hercules, Inc. v. Unemployment Compensation Board of Review, 146 Pa.Commonwealth Ct. 77, 604 A.2d 1159 (1992), specifically found that the Notice had not been sent and was never received by Claimant. (Board’s Finding of Fact, No. 9.) Thus, section 501(e) does not bar Claimant’s appeal unless the Board’s finding was in error or not supported by substantial evidence. Relying on Treon v. Unemployment Compensation Board of Review, 499 Pa. 455, 453 A.2d 960 (1982) and Hercules, Employer contends that the Board erred in making Finding of Fact No. 9 because the Board reversed the referee’s finding without providing reasons for its reversal. However, the rules expressed in Treon and Hercules do not apply here.
In Treon, our Supreme Court held that where only one party has testified before the referee, the Board must give reasons for reversing a referee’s finding which is consistent with that party’s uncontroverted testimony. Because both parties testified before the referee in this case, Treon does not help Employer. Similarly, the rule expressed in Hercules is not applicable to this case. In Hercules we said:
Where there exists overwhelming, uncon-troverted evidence upon which the referee relies to make findings, and where the Board takes no additional evidence, the Board may not disregard (or make findings contrary to) such findings of the referee unless it provides reasons for doing so, Treon, or those reasons are clear from the record.
Hercules, 146 Pa.Commonwealth Ct. at 85, 604 A.2d at 1163. Here, the record does not contain “overwhelming, uncontroverted” evidence to support the referee’s finding that the Notice of Determination was mailed to Claimant. Accordingly, the Board did not err in reversing the referee’s finding of fact and determining that the Notice had never been sent to Claimant.
Employer contends that Claimant’s claim of non-receipt of the Notice does not justify his untimely appeal. We disagree. In making this argument, Employer presumes that the Notice was sent to Claimant. As we have discussed, the Board found that the Notice was never sent. Thus, although Employer does not specifically say so, it is in effect arguing that substantial evidence does not support the Board’s finding. Substantial evidence is such relevant evidence as a reasonable mind might find acceptable to support a conclusion. Peak v. Unemployment Compensation Board of Review, 509 Pa. 267, 501 A.2d 1383 (1985). On appeal, we must determine whether the record, taken as a whole, supports the findings of the Board, id., giving the party which prevailed before the Board the benefit of all logical and reasonable inferences which can be drawn from the evidence. Miller v. Unemployment Compensation Board of Review, 45 Pa.Commonwealth Ct.
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FRIEDMAN, Judge.
Carolina Freight Carriers Corporation (Employer) appeals from an order of the Unemployment Compensation Board of Review (Board) which vacated the referee’s decision1 and granted benefits to William E. Hewitt (Claimant).2 We affirm.
After being laid off by Employer, Claimant applied for and received unemployment compensation benefits. The Carlisle Job Center (job center) subsequently determined that Claimant had been overpaid benefits for the weeks ending January 2, January 9 and January 16, 1993 because he had failed to work on four days during those weeks when work was available. Claimant appealed this determination on July 13,1993, contending that he had not learned of the determination until July 9, 1993, when he telephoned the job center to inquire about the status of his case. (R.R. at 23a.) However, following a hearing, the referee found that the original Notice of Determination (Notice)3 had been mailed to [1103]*1103Claimant and had not been returned by the post office as undeliverable. (Referee’s Finding of Fact, No. 2.) The Notice listed June 23, 1993 as the last day on which an appeal could be filed. Therefore, the referee dismissed Claimant’s appeal as having been untimely filed.
On appeal, the Board disagreed with the referee and made the following findings of fact.
1. For purposes of this appeal, during the weeks at issue, claimant was employed by Carolina Freight Carriers on intermittent lay off status, subject to call from the casual board.[4]
2. In accordance with employer’s rules, claimant was subject to calls twenty four hours per day, seven days per week.
3. During claim week ending January 2, 1993, the claimant had no actual earnings and received holiday pay in the amount of $167.20.
4. During claim week ending January 9, 1993, the claimant had no actual earnings.
5. During claim week ending January 16, 1993, the claimant had no actual earnings.
6. In addition to the actual work, as indicated above, employer alleges that work was available for claimant on January 2, January 3, January 4, January 10, and January 11, 1993.
7. On two of the above dates, the claimant was physically unable to perform his duties due to fatigue and on the remaining three occasions, he was not contacted and was not aware that work was available.
8. The claimant’s weekly benefit rate is $304 and his partial benefit credit is $122.
9. The claimant was not sent and he never received the Bureau determination issued on June 8, 1993.
10. The claimant’s appeal from these determinations are [sic] deemed to be timely filed.
(Board’s Findings of Fact, Nos. 1-10.) Based upon these findings, the Board vacated the decision of the referee and addressed the merits of the appeal, concluding that Claimant was entitled to partial benefits for the week ending January 2, 1993 and to full benefits for the weeks ending January 9 and January 16, 1993.
Employer appeals,5 arguing that the Board erred (1) in vacating the referee’s decision dismissing Claimant’s appeal as untimely filed and (2) in granting Claimant full benefits for the weeks ending January 9, 1993 and January 16, 1993.6
With regard to the timeliness of Claimant’s appeal, Section 501(e) of the Unemployment Compensation Law (Law), Act of December 5,1936, Second Ex.Sess., P.L. (1937) 2897, as amended, 43 P.S. § 821(e), provides, in pertinent part, that a party must file an appeal within 15 calendar days after a Notice is personally delivered to him or mailed to his last known postal address. Employer, relying on the referee’s finding of fact, contends that because Claimant received a copy of the Notice more than fifteen days before July 13, 1993 section 501(e) bars Claimant’s appeal.7
[1104]*1104Here, however, the Board, which is the ultimate factfinder in unemployment compensation cases, Hercules, Inc. v. Unemployment Compensation Board of Review, 146 Pa.Commonwealth Ct. 77, 604 A.2d 1159 (1992), specifically found that the Notice had not been sent and was never received by Claimant. (Board’s Finding of Fact, No. 9.) Thus, section 501(e) does not bar Claimant’s appeal unless the Board’s finding was in error or not supported by substantial evidence. Relying on Treon v. Unemployment Compensation Board of Review, 499 Pa. 455, 453 A.2d 960 (1982) and Hercules, Employer contends that the Board erred in making Finding of Fact No. 9 because the Board reversed the referee’s finding without providing reasons for its reversal. However, the rules expressed in Treon and Hercules do not apply here.
In Treon, our Supreme Court held that where only one party has testified before the referee, the Board must give reasons for reversing a referee’s finding which is consistent with that party’s uncontroverted testimony. Because both parties testified before the referee in this case, Treon does not help Employer. Similarly, the rule expressed in Hercules is not applicable to this case. In Hercules we said:
Where there exists overwhelming, uncon-troverted evidence upon which the referee relies to make findings, and where the Board takes no additional evidence, the Board may not disregard (or make findings contrary to) such findings of the referee unless it provides reasons for doing so, Treon, or those reasons are clear from the record.
Hercules, 146 Pa.Commonwealth Ct. at 85, 604 A.2d at 1163. Here, the record does not contain “overwhelming, uncontroverted” evidence to support the referee’s finding that the Notice of Determination was mailed to Claimant. Accordingly, the Board did not err in reversing the referee’s finding of fact and determining that the Notice had never been sent to Claimant.
Employer contends that Claimant’s claim of non-receipt of the Notice does not justify his untimely appeal. We disagree. In making this argument, Employer presumes that the Notice was sent to Claimant. As we have discussed, the Board found that the Notice was never sent. Thus, although Employer does not specifically say so, it is in effect arguing that substantial evidence does not support the Board’s finding. Substantial evidence is such relevant evidence as a reasonable mind might find acceptable to support a conclusion. Peak v. Unemployment Compensation Board of Review, 509 Pa. 267, 501 A.2d 1383 (1985). On appeal, we must determine whether the record, taken as a whole, supports the findings of the Board, id., giving the party which prevailed before the Board the benefit of all logical and reasonable inferences which can be drawn from the evidence. Miller v. Unemployment Compensation Board of Review, 45 Pa.Commonwealth Ct. 539, 405 A.2d 1034 (1979).
Here, Employer presents no evidence to show that the Notice was sent. Together with Claimant’s testimony that the Notice was never received, this lack of evidence is sufficient to support the Board’s finding that the Notice was never sent. Thus, we must accept the Board’s finding as conclusive. Hercules. Given this finding, the Board properly accepted Claimant’s nunc pro tunc appeal. See U.S. Postal Service v. Unemployment Compensation Board of Review, 152 Pa.Commonwealth Ct. 603, 620 A.2d 572, reh’g denied, 152 Pa.Commonwealth Ct. 603, 620 A.2d 572 (1993).8
However, even without the finding that the Notice was never sent to Claimant, the fact that Claimant did not receive the Notice could justify an untimely appeal. For instance, in Walker v. Unemployment Compensation Board of Review, 75 Pa.Commonwealth Ct. 116, 461 A.2d 346 (1983), where a claimant testified that the postal service had failed to forward his mail to another address [1105]*1105as he had requested, we stated that “[a]n untimely appeal may be allowed where the untimeliness is not the result of the negligence of the appellant.” Id. at 117, 461 A.2d at 347.9
Our review of the statute and the case law convinces us that the 16 day appeal period does not begin to run until notice is either personally delivered to a party or until it is mailed to his or her last known postal address. Because the Board found that the Notice was not sent and was never received by Claimant, the Board properly deemed Claimant’s appeal to be timely filed.
As to the Board’s decision on the merits, Employer contends that the Board erred in ruling that Claimant had good cause for refusing available work on January 3, 4, 10 and 11 and, thus, that Claimant is entitled to only partial unemployment compensation benefits for the weeks ending January 9 and January 16,1993. Section 402(a) of the Law provides, in pertinent part, that a claimant is ineligible for compensation for any week in which his unemployment is due to his failure, without good cause, to accept suitable work.10 43 P.S. § 802(a). Whether a claimant has good cause for refusing suitable part-time employment is a question of law, subject to our review. Rising v. Unemployment Compensation Board of Review, 153 Pa.Commonwealth Ct. 481, 621 A.2d 1152 (1993). A claimant bears the burden of proving that he had good cause for refusing to accept suitable work, and his reasons for refusing suitable work must be real and substantial. Id.
Here, Employer claims that Claimant did not have good cause for failing to accept truck driving assignments on four occasions when he was either fatigued or did not receive the information that work was available. The testimony establishes that Claimant refused the assignment on January 4 because he was tired and did not feel that it would be safe to drive.11 (R.R. at 12a and 18a.) The testimony also establishes that a driver is not required to, and is not supposed to, drive when fatigued. (R.R. at 12a, 16a and 19a.) Thus, under the circumstances, being fatigued is good cause for not accepting the truck driving assignment. The testimony also establishes that Employer was unable to reach Claimant on January 3, January 10 and January 11. (R.R. at 18a and 19a.) Claimant could not accept an assign[1106]*1106ment about which he was not aware. Thus, Employer’s inability to apprise Claimant of the available work at these times constitutes good cause for Claimant’s failure to accept such work. Under the facts of this case, we determine that good cause did exist for Claimant’s failure to accept truck driving assignments on January 3, 4, 10 and 11, 1993, and we agree with the Board that Claimant is entitled to full unemployment compensation benefits for the weeks ending January 9, 1993 and January 16, 1993.
Accordingly, we affirm.
ORDER
AND NOW, this 4th day of November, 1994, the order of the Unemployment Compensation Board of Review, dated January 31, 1994, is affirmed.
PELLEGRINI, J., concurs in the result only.