Carol Marcellin, individually, and as Co-Administrator of the Estate of Charles E. Hollowell, deceased, and Jessica Hollowell-McKay, as Co-Administrator, of the Estate of Charles E. Hollowell, deceased v. HP, Inc., and Staples, Inc.

District Court, W.D. New York·Decided July 23, 2026·No. 1:21-cv-00704·Unknown

Opinion

UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF NEW YORK CAROL 8, MARCELLIN, individually, and) as Co-Administrator of the Estate of Charles) E. Hollowell, deceased, and JESSICA ) HOLLOWELL-MCKAY, as Co- ) Administrator, of the Estate of Charies E. ) Holiowell, deceased, ) ) Plaintiffs, ) ) Vv. ) Case No. 1:21-cv-00704-GWC ) HP, INC,, and STAPLES, INC.,, ) } Defendants. }

ORDER GN MOTIONS TO EXCLUDE EXPERT TESTIMONY, DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT, PLAINTIFFS’ CROSS-MOTION FOR PARTIAL SUMMARY. JUDGMENT, AND DEFENDANTS’ MOTION TO STRIKE (Does. 67, 68, 71, 73, 85) This is a personal injury case in which Plaintiffs Carol Marcellin and Jessica Hollowell- McKay have filed suit against Defendants HP, Inc., (HP) and Staples, Inc. (Staples), the manufacturer and retailer, respectively, of an HP Pavilion DV6 Laptop computer purchased by Marcellin in 2011, Their claims concern a fire that broke out at Marcellin’s Ceres, New York residence on January 24, 2020, injuring Marcellin and killing her partner Charles Hollowell. Ms. Marcellin and Ms, Hollowell-McKay are co-administrators of Mr. Hollowell’s Estate. Plaintiffs allege the house fire occurred after cells in the laptop’s lithium-ion battery experienced “thermal runaway,” causing them to expel flaming components that ignited paper stored in a closet of the home’s office. They seek to recover under theories of negligence and strict products liability, claiming (1) manufacturing and (2) design defects in the HP laptop, (3) that HP failed to warn of unreasonable dangers associated with the laptop’s use, and (4) that HP negligently breached a

post-manufacture duty to warn of such dangers. HP has moved for summary judgment on all of the plaintiffs’ claims. Plaintiffs have cross-moved for summary judgment on the issue of the fire’s cause, Defendants have further moved to strike as untimely this cross-motion for summary judgment. This order addresses these motions in turn. FACTS The following facts are not in dispute unless otherwise noted. Carol Marcellin purchased an HP Pavilion dv6-3200 laptop computer from Staples shortly after February 7, 2011. (Doc. 68- 2 § 1.) She registered the warranty for the laptop with HP on March 5, 2011, under her own name, address, and email address, (Doc, 83-1 21.) The laptop as sold was packaged with a User Guide, which contained the following warning: “To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP,” (Doc. 69-4 at 11), as well as a Notebook Essentials manual which contained a similar warning and a Maintenance Guide listing authorized HP replacement batteries, (Doc. 68-2 ff] 7-8.)

HP’s specifications required that batteries authorized for use in Pavilion laptops be equipped with battery management systems (BMS) including safety features that operate to prevent overcharge, overvoltage, and imbalance of the battery’s cells, (Doc. 83-1 § 26.) These features were designed to reduce the risk of thermal runaway, a chemical reaction in which lithium-ion battery cells generate more heat than they can dissipate, Gd.) The reaction begins when the battery cell’s internal cell temperature exceeds 90—100° Celsius, and becomes itreversible when the internal cell temperature reaches 200° Celsius. Ud. ¥ 17.) Thermal runaway can occur due to overcharge of the battery’s cells or mechanical damage to the cells

from an external heat source, Ud. J 18.) Thermal runaway reactions can cause the battery ceil to rupture and eject its internal components at temperatures in excess of 600° Celsius. Ud. 7.17.)

HP’s BMS systems required that batteries installed in its laptops be manufactured with certain microprocessors called “fuel gauges.” Eight different types of fuel gauges were approved by HP for use in authorized Pavilion batteries. Six of these fuel gauges were manufactured by Texas Instruments, and were compatible with various authentication systems. (Doc. 83-1 { 23.) These systems would allow the device in which the battery was installed to verify that the installed battery was authorized for use in the device. One such system, which was implemented in some portable electronic devices at the time of the HP laptop’s manufacture, employed a Secure Hash Algorithm 1 (SHA-1). Under SHA-1 authentication, the host device can automatically query the installed battery to determine whether it is authorized for use in the device. The host device can be programmed to cease operating if the installed battery is incapable of SHA-1 authentication. In this way, SHA-1 authentication reduces the risks of using unauthorized batteries in the host device. (See Doc. 66-5 at 14-16.)

David Pipho, an engineer in HP’s quality assurance department, testified in deposition that by 2014, the company knew that unauthorized batteries lacking the safety features described above were being used in its laptops, and considered incorporating authentication systems into its laptops in response. (Doc. 82 at 32-33.) HP later retained Donald Galler, an electrical engineer and expert witness in this case, to investigate numerous incidents of laptop fires that resulted after an unauthorized battery experienced thermal runaway. (See Doc. 78 at 26-35.) HP did not program Pavilion laptops with SHA-1 or similar battery authentication systems until 2019. (Doc, 83-1 | 27.) HP has never issued post-manufacture warnings regarding the risk of fire from

the use of unauthorized batteries to registrants of warranties for Pavilion laptops, such as Carol Marcellin. Ud. 4 38.)

Marcellin denies replacing the battery of the HP laptop she purchased in 2011 and has no knowledge that any other individual ever did so. (Doc. 66-8 13.) In 2015, Marcellin made a purchase in the amount of $16.17 from an online electronics retailer. She originally testified that this purchase was for a replacement battery for a different laptop manufactured by Compaq. (Doc. 42-1 § 13.) She later revised this testimony based on her belief that the amount of the purchase was too small to have been for a replacement battery. (Doc. 70 { 6.) Marcellin stated that she did purchase and install a replacement battery in the Compaq laptop (Doc. 66-6 at 100), but she has no records to confirm this purchase. (Doc. 66-8 at 17.) According to Marcellin, she had stored the Compaq laptop in the office closet of her residence, where it was destroyed by the fire,

On the night of January 19, 2020, Marcellin left the HP laptop powered on and charging on an armoire in the office of her home while it downloaded an anti-virus software update. (Doc. 83-1 9 4.) She testified that this was the first instance in which she had left the laptop charging overnight. (id.) Shortly after 4:00 a.m. on the morning of January 24, she was awoken by a smoke alarm located in the hallway outside her bedroom, (/d. { 1; Doc. 66-6, 168-69.) She left the bedroom, where Mr. Hollowell remained asleep, and proceeded to silence the smoke alarm and search for the source of the smoke. (Doc. 66-6 at 124.) The home’s furnace was located behind a door in the hallway. Marcellin opened the door and determined the furnace was not the source of the smoke. (Doc. 66-18 72.) She preceeded down the hallway toward the office. (Doc. 66-6 at 124.) Marcellin originally testified to having first seen “the giow of the fire” emanating from the office, retreating to the kitchen to retrieve a fire extinguisher, then

returning to the doorway of the office, where she observed the laptop emitting flaming projectiles or “fireballs” toward the ceiling. Ud.) In a subsequent declaration, she stated she witnessed these flaming projectiles before returning to retrieve the fire extinguisher. (Doc, 66-18 at 1-2.)

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Carol Marcellin, individually, and as Co-Administrator of the Estate of Charles E. Hollowell, deceased, and Jessica Hollowell-McKay, as Co-Administrator, of the Estate of Charles E. Hollowell, deceased v. HP, Inc., and Staples, Inc., (W.D.N.Y. 2026).

Carol Marcellin, individually, and as Co-Administrator of the Estate of Charles E. Hollowell, deceased, and Jessica Hollowell-McKay, as Co-Administrator, of the Estate of Charles E. Hollowell, deceased v. HP, Inc., and Staples, Inc. (Carol Marcellin, individually, and as Co-Administrator of the Estate of Charles E. Hollowell, deceased, and Jessica Hollowell-McKay, as Co-Administrator, of the Estate of Charles E. Hollowell, deceased v. HP, Inc., and Staples, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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