Carol A. Rollin v. Transamerica Life Insurance Company

CourtDistrict Court, E.D. California
DecidedJune 29, 2026
Docket1:25-cv-00194
StatusUnknown

This text of Carol A. Rollin v. Transamerica Life Insurance Company (Carol A. Rollin v. Transamerica Life Insurance Company) is published on Counsel Stack Legal Research, covering District Court, E.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Carol A. Rollin v. Transamerica Life Insurance Company, (E.D. Cal. 2026).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 EASTERN DISTRICT OF CALIFORNIA 10 11 CAROL A. ROLLIN, No. 1:25-cv-00194-KES-HBK 12 Plaintiff, ORDER GRANTING DEFENDANT’S PARTIAL MOTION TO DISMISS AND 13 v. MOTION TO STRIKE THIRD AMENDED COMPLAINT 14 TRANSAMERICA LIFE INSURANCE COMPANY, Doc. 53 15 Defendant. 16 17 Plaintiff Carol A. Rollin filed a third amended complaint (“TAC”) against defendant 18 Transamerica Life Insurance Company (“Transamerica”) alleging claims for breach of contract; 19 breach of implied covenant of good faith and fair dealing; and financial elder abuse in violation of 20 the Elder Abuse and Dependent Adult Civil Protection Act, California Welfare Institutions Code. 21 Doc. 48. 22 Pursuant to Federal Rules of Civil Procedure 9(b), 12(b)(6), and 12(f), Transamerica 23 requests the Court: (1) dismiss the claims for breach of the implied covenant and financial elder 24 abuse for failure to state a claim and failure to plead fraud with particularity; (2) strike the 25 demand for punitive damages and an exhibit attached to the TAC. Doc. 53. For the reasons set 26 forth below, the motion is granted. Plaintiff’s claims for breach of the implied covenant and 27 financial elder abuse are dismissed without leave to amend. 28 /// 1 I. BACKGROUND 2 This action concerns a dispute over Plaintiff’s attempts to collect benefits under a long- 3 term care policy provided by Transamerica (“the Policy”). See generally Doc. 48. On July 3, 4 2025, the Court granted Transamerica’s motion to dismiss the first amended complaint (“FAC”), 5 with leave to amend.1 Doc. 34. On July 15, 2025, Plaintiff filed the second amended complaint 6 (“SAC”). Doc. 35. Transamerica also moved to dismiss the SAC, and the Court granted the 7 motion in part, with leave to amend.2 Doc. 41. As Transamerica did not challenge the breach of 8 contract claim3, the Court denied the motion with respect to Plaintiff’s request for policy benefit 9 damages on her breach of contract claim. The Court granted Transamerica’s motion on all other 10 grounds. See id. at 13. 11 Analyzing the breach of the implied covenant of good faith and fair dealing claim, the 12 Court identified several persisting deficiencies. Doc. 41 at 7–9. First, the Court noted that 13 Plaintiff’s specific allegations pertaining to good faith and fair dealing were unchanged from the 14 FAC that were found to be conclusory. Id. at 7. Second, the new breach of contract allegations, 15 which were incorporated by reference in Plaintiff’s bad faith claims, remained deficient because 16 they did not specify what care was needed, as required under the policy. Id. at 7–8. Although 17 Plaintiff alleged in the SAC that she sought benefits under the Alternative Payment Benefit 18 provision and submitted documents that she contended constituted a Plan of Care, Plaintiff still 19 1 The Court identified several deficiencies with the breach of contract claim. See Doc. 34 at 7– 20 10; see also Doc. 41 at 2.

21 2 Because many of the allegations in the TAC remain unaltered from the SAC and FAC, those allegations will not be re-summarized in full here. Compare Doc. 21, with Doc. 35. and Doc. 48. 22 The Court incorporates by reference the factual background sections contained in its July 3, 2025, 23 and October 16, 2025 Orders. Doc. 34 at 2–5; Doc. 41 at 3–4. As was the case previously, the long-term care policy is appropriately “considered in connection with Transamerica’s motion to 24 dismiss because it is incorporated by reference into the [third] amended complaint.” Id. at 2 n.2 (citing Knievel v. ESPN, 393 F.3d 1068, 1076 (9th Cir. 2005); Engers v. Allstate Ins. Co., 682 F. 25 Supp. 2d 1094, 1097 (E.D. Cal. 2009)); see also Doc. 41 at 2 n.2.

26 3 Unlike in the motion to dismiss the FAC, Transamerica did not move to dismiss plaintiff’s 27 breach of contract claim and intends to “separately address Plaintiff’s breach of contract claim in a motion for summary judgment based on undisputed evidence surrounding the claim decision.” 28 Doc. 37 at 14 n.5. 1 failed to allege what treatment, services, or care were included in those documents or what 2 benefits were requested. Id. at 8. As a result, the Court found it “impossible to determine 3 whether the denial of Rollin’s claim and appeal was a denial of benefits due under the policy” and 4 thus held the new allegations in the SAC did not “move her claim over the line from ‘possibility’ 5 to ‘plausibility.’” Id. at 8–9 (quoting Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)). Considering 6 these deficiencies, the Court determined that Rollin also failed to plausibly allege her financial 7 elder abuse claim. The Court noted the unaltered “financial elder abuse claim asserted in the 8 FAC was dismissed independently of Rollin’s failure to allege a breach of contract because she 9 did not provide factual support for it and made only conclusory allegations.” Id. at 9. 10 Consequently, Plaintiff failed to state a claim supporting general damages for mental and 11 emotional distress. 12 Last, the Court dismissed with prejudice Rollin’s request for punitive damages for 13 “fail[ure] to sufficiently allege that Transamerica acted with ‘oppression, fraud, or malice’ as 14 required under California law.” Id. at 11 (quoting Cal. Civ. Code § 3294). 15 The SAC was dismissed with leave to amend, providing Plaintiff an opportunity to cure 16 the deficiencies identified. Doc. 41 at 12. Plaintiff filed the TAC on October 29, 2025. Doc. 48. 17 II. ALLEGATIONS.4 18 In 2003, Transamerica’s predecessor issued a long-term care policy to Plaintiff. Doc. 48 19 at ¶ 6. She thereafter paid all premiums due under the policy. Id. at ¶ 7. On June 10, 2024, 20 Christopher M. Bauer, Ph.D. (“Dr. Bauer”) “performed an in-person neuropsychological 21 evaluation of Plaintiff and administered a series of tests to assess Mrs. Rollin’s cognitive 22 impairment”. Id. at ¶ 8. Dr. Bauer produced a report of neuropsychological evaluation based on 23 his findings (“the report”), which plaintiff attached to the TAC as exhibit “A”. Id. “The tests 24 administered by Dr. Bauer are generally accepted medical diagnostic methods that reliably 25 measure impairment in the areas required by the Policy. Based on the results, Dr. Bauer certified 26 Mrs. Rollin as requiring continual supervision due to cognitive impairment.” Id. at ¶ 9. 27 4 The Court presumes the factual allegations in the TAC to be true in evaluating the motion to 28 dismiss. See Murguia v. Langdon, 61 F.4th 1096, 1106 (9th Cir. 2023). 1 Specifically, Dr. Bauer opined that, “[f]amily should continue to closely supervise medications 2 to make sure Mrs. Rollin is taking them reliably and correctly. Family should continue to keep 3 track of her appointments and accompany her to her healthcare appointments.” Id. at ¶ 20; see 4 also Doc. 48-1 at 4. He further opined that, “Mrs. Rollin can likely continue to live alone for the 5 time being given her level of family support.” Doc. 48 at ¶ 20; see also Doc. 48-1 at 4. The 6 family referred to are Plaintiff’s son and daughter-in-law, who live next door to Plaintiff and 7 have assisted Rolling with her finances, monitored her medications, and tracked her 8 appointments for more than one year. Id. at 2. They also “do her shopping and bring her dinner 9 each evening.” Id. Plaintiff claims that because this certification occurred within 12 months of 10 her claim and appeal to Transamerica, “[she] was eligible to receive benefits under the terms of 11 the Policy.” Doc. 48 at ¶ 9.

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Bluebook (online)
Carol A. Rollin v. Transamerica Life Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/carol-a-rollin-v-transamerica-life-insurance-company-caed-2026.