Carla Draper v. Zale Delaware, Inc.

District Court, W.D. Washington·Decided July 2, 2026·No. 2:25-cv-00925·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON CARLA DRAPER, CASE NO. 2:25-cv-00925-TL

Plaintiff, ORDER ON MOTION FOR v. SUMMARY JUDGMENT

Defendant. This matter is before the Court on Defendant Zale Delaware Inc.’s Motion for Summary Judgment. Dkt. No. 31. Having reviewed Defendant’s motion, Plaintiff Carla Draper’s response (Dkt. No. 34), Defendant’s reply (Dkt. No. 35), and the relevant record, the Court GRANTS Defendant’s motion.1 // //

1 Neither party requested oral argument, and the Court finds oral argument unnecessary. See LCR 7(b)(4). Plaintiff is a woman of color in her fifties,2 who, for 12 years, worked for Signet Banter by Piercing Pagoda (“Defendant”)3 at Alderwood Mall in Lynwood, Washington. See Dkt. No. 18 (Second Amended Complaint (“SAC”)) at 3 ¶ 2, 9 ¶ 21, 13 ¶ 39. Plaintiff alleges two

causes of action against Defendant—race discrimination and age discrimination—both under the Washington Law Against Discrimination (“WLAD”), Chapter 49.60 RCW. Dkt. No. 18 at 13, 15. The allegations stem from Plaintiff’s employment at and termination from Defendant’s store. See generally Dkt. No. 18. A. Plaintiff’s Employment History Plaintiff began working at Defendant’s store in or around June 2012, when she was hired as an Assistant Manager. Id. at 4 ¶ 2. Several months later, she was promoted to Store Manager—a title she held until her termination in 2023. Id. at 4 ¶¶ 3, 6; see also Dkt. No. 28 (Answer to SAC) at 2 ¶ 6. As Store Manager, Plaintiff was responsible for “managing daily store operations; guiding, directing, and supporting store staff[.]” Dkt. No. 18 at 4 ¶ 6; see also Dkt.

No. 28 at 2 ¶ 6. During the time period relevant to this case, Plaintiff “supervised an Assistant Store Manager, two Key Sales Associates, and one seasonal Sales Associate[.]” Dkt. No. 31 at 6. Plaintiff “reported to a District Manager, Angie Magness, and then Regional Director, Amanda Horn.” Dkt. No. 31 at 6; see also Dkt. No. 28 at 6 ¶¶ 21, 24–25 (discussing Magness supervising Plaintiff); id. at 9 ¶ 18 (discussing Horn supervising Plaintiff). Over the course of her employment at Defendant’s store, Plaintiff was given performance bonuses and awards, and she

2 See infra Section I.B.2. 3 Defendant Zale Delaware, Inc., owns and operates jewelry stores under several different names, one of which is Brand by Piercing Pagoda—the store where Plaintiff was employed. Dkt. No. 32 (Horn Decl.) ¶ 3. received internal communications that she was a valuable member of the company.4 Dkt. No. 34- 1 (Carla Draper Decl.) at 4 ¶ 2. B. Plaintiff’s Demographic Information 1. Plaintiff’s Race and Ethnicity

Plaintiff’s race and ethnicity has been characterized in various ways over the course of her work history and this case, which the Court will outline. In Plaintiff’s SAC, she identifies as “part African American part Caucasian.” Dkt. No. 18 at 4 ¶ 1. In Plaintiff’s response brief, she identifies as “Non-White.” Dkt. No. 34 at 7. Plaintiff discussed her racial background in more detail at her deposition. Specifically, Plaintiff stated that her father was a Black man who was in the Navy with whom her mother had a one-night stand, so neither Plaintiff nor her mother knows who Plaintiff’s father is. Dkt. No. 34-1 at 13–14. Plaintiff explained that growing up, her family members were white, but that she was “a different color.” Id. at 14. Further, Plaintiff asserts that she believes she was treated unfairly at work because of “[her] color.” Id. at 17. In Plaintiff’s “Workday Profile” maintained by Defendant’s human resources department,

Plaintiff’s identified race/ethnicity is listed as Hispanic or Latino. Dkt. No. 32-1 (Plaintiff Banter Personnel File) at 41. While working a retail job in 2006, Plaintiff identified as “Caucasian or Latina.” Dkt. No. 33 (Plaintiff 2d Deposition) at 9. In a sworn interrogatory response dated November 13, 2025, Plaintiff stated she identified as “Native American, Spanish, and Caucasian.” Dkt. No. 33 (Plaintiff Interrog. Resps.) at 47. Plaintiff stated in her deposition, “I was taught as a young child that you were born in the United States, check Caucasian.” Dkt. No. 33 at 9. At Plaintiff’s current job—the one she’s worked at since being terminated by Defendant—Plaintiff said she “probably” identified as “white, as [her] mom had taught [her].”

4 Defendant does not dispute this information and does not allege that Plaintiff engaged in any violations that could have resulted in her termination prior to the allegations outlined in this Order. Id. at 10. In her response brief, Plaintiff described the deposition conversations about her racial background as a “painful[] discuss[ion] [about] her challenging racial identity,” but that she is Non-White and presents as such. Dkt. No. 34 at 7. 2. Plaintiff’s Age

At the time Plaintiff was terminated from her position at Defendant’s store, she was in her fifties. In Plaintiff’s SAC, she provides that she was 51 years old at the time of her termination. Dkt. No. 18 at 9. In her reply brief, however, she asserts that she was 53 years old at the time of her termination. Dkt. No. 34 at 5. Regardless, in Defendant’s Answer, Defendant admits to Plaintiff’s assertion that she was 51 at the time of her termination. See Dkt. No. 28 at 7 ¶ 21. In any event, whether Plaintiff was 51 or 53 is not of any import here, as the WLAD protects individuals between 40 and 70 years of age. See Hill v. BCTI Income Fund-I, 144 Wn.2d 172, 188, 23 P.3d 440 (2001), abrogated on other grounds by Mikkelsen v. Pub. Util. Dist. No. 1 of Kittitas County, 189 Wn.2d 516, 404 P.3d 464 (2017). C. Plaintiff’s Termination

On November 18, 2022, Defendant’s former assistant store manager, Lauren Lantzy, who is white, made a report to the “T.I.P.S.”5 line alleging that Plaintiff had violated Defendant’s store policies. Dkt. No. 32-1 (Karas Investigation Report) at 84. Specifically, Ms. Lantzy alleged Plaintiff engaged in “discrimination based upon gender identity, workplace bullying, and discrimination based upon race.” Id. The allegations regarding gender identity and workplace bullying involved Ash Rockness, an associate at Defendant’s store supervised by Plaintiff.6 Id. Ms. Lantzy’s allegations led to Defendant’s hiring of attorney Talia Karas to conduct a third-

5 The T.I.P.S. line is a hotline where employees can report employment violations. See Dkt. No. 31 at 6–7. 6 The Court focuses on the allegation regarding Mr. Rockness as that was the allegation that was ultimately substantiated. Dkt. No. 32-1 at 85. party investigation into Ms. Lantzy’s claims. Dkt. No. 31 at 8; see also Dkt. No. 18 at 7 ¶ 4. The investigation consisted of a review of company records and interviews with Plaintiff, Ms. Lantzy, and other employees of Defendant. See Dkt. No. 32-1 at 85–86. During Ms. Karas’s interview of Plaintiff, Plaintiff stated that Mr. Rockness, “wanted to be he or them” but then also

referred to Mr. Rockness as a girl during the interview. Dkt. No. 32-1 at 86. During the interview, Plaintiff “repeatedly misgendered” Mr. Rockness. Id. at 87; Dkt. No. 33 at 22–23 (Draper 2d Deposition). Ms. Karas did not interview Mr. Rockness, the alleged victim of some of the bullying allegations. See Dkt. No. 32-1 at 85. Of the five allegations that Ms. Lantzy brought, one was found to be partially substantiated, one was substantiated, two were unsubstantiated, and one resulted in no finding. See id. at 84–85. The substantiated allegation was that Plaintiff frequently misgendered Mr. Rockness. See id. at 84. While finding that Plaintiff may not have acted with ill will toward Mr. Rockness, Ms. Karas found that Plaintiff more likely than not acted recklessly and with total disregard in her repeated misgendering of an employee whom she managed. See id. at 87. The

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Carla Draper v. Zale Delaware, Inc., (W.D. Wash. 2026).

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