Carimbocas v. TTEC Services Corporation

CourtDistrict Court, D. Colorado
DecidedDecember 11, 2023
Docket1:22-cv-02188
StatusUnknown

This text of Carimbocas v. TTEC Services Corporation (Carimbocas v. TTEC Services Corporation) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Carimbocas v. TTEC Services Corporation, (D. Colo. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Judge Charlotte N. Sweeney

Civil Action No. 1:22-cv-02188-CNS-STV

ELIJAH CARIMBOCAS, LINDA DLHOPOLSKY, and MORGAN GRANT, on behalf of themselves and others similarly situated,

Plaintiffs,

v.

TTEC SERVICES CORPORATION, TTEC SERVICES CORPORATION EMPLOYEE BENEFITS COMMITTEE, EDWARD BALDWIN, K. TODD BAXTER, PAUL MILLER, REGINA PAOLILLO, EMILY PASTORIUS, and JOHN AND JANE DOES 1-20,

Defendants. _____________________________________________________________________________

OPINION AND ORDER GRANTING MOTION TO DISMISS ______________________________________________________________________________

This matter is before the Court pursuant to Defendants’ (collectively, “TTEC”) Motion to Dismiss (ECF No. 44), Plaintiffs’ response (ECF No. 46), and TTEC’s reply (ECF No. 49). The Court has also considered the parties’ subsequent Notices of Supplemental Authority and respective responses (ECF No. 54, No. 55, No. 57, and No. 58). I. FACTS The pertinent facts, drawn from Plaintiffs’ First Amended Complaint (ECF No. 39), are set forth in summary here and elaborated upon as necessary in the analysis. TTEC Services Corporation is a Colorado-based employer with offices throughout the United Sates. It maintains a defined-contribution 401(k) retirement plan (“the Plan” or “the TTEC Plan”), governed by the Employee Retirement Income Security Act of 1974 (“ERISA”), into which employees make periodic contributions. The Plan, in turn, contracts with financial services companies, hereafter referred to as the “trustee,” who invest the Plan’s assets and provide administrative and account services to the Plan and its participants. From 2012 to 2019, Merrill

Lynch was the Plan’s trustee, and from 2020 onwards, TTEC contracted with T. Rowe Price to serve as trustee (ECF No. 39, ¶¶ 30–31). The Plan’s agreement with trustees authorizes the trustees to collect a fixed annual fee from each plan participant to account for the cost of services provided by the trustee. The fees assessed each year are shown below (id., ¶¶ 59, 62, 67): Year(s) Trustee Annual Fee (per participant) 2016, 2107 Merrill Lynch $591 2018 Merrill Lynch $54 2019 Merrill Lynch $52 2020, 2021 T. Rowe Price $45 2022 T. Rowe Price $43

Plaintiffs contend that TTEC breached its fiduciary duties owed to Plan participants by failing to monitor the annual fees being charged by trustees and by failing to negotiate lower fees consistent with prevailing market rates for plans with similar number of participants and assets. Plaintiffs also allege that TTEC breached its fiduciary duties owed to Plan participants by offering investment funds that charged participants considerably higher fees than the industry average. Specifically, Plaintiffs point out that from 2016 to 2018, “the only equity index fund offered to Plan participants” carried an expense ratio of 0.30%, but “the average expense ratio of an equity index fund for the Plan’s size” during this period was 0.08% (id., ¶¶ 77–78). Based on these allegations, Plaintiffs assert two causes of action under ERISA, 29 U.S.C. § 1109(a): (i) that TTEC breached its fiduciary duty to Plan participants by failing to monitor and

1 All annual fees charged by Merrill Lynch consist of a base rate that varied over the years, plus a fixed $8 “account management fee” that remained in effect throughout. The figures in the table for Merrill Lynch include the account management fees. T. Rowe Price did not charge a separately identified account management fee. negotiate appropriate annual fees charged by trustees and by causing Plan participants to incur excessive investment fees; and (ii) that an unspecified Defendant—presumably TTEC Services Corporation itself—breached its fiduciary duties to Plan participants by failing “to monitor the performance of the Employee Benefits Committee” and its members.

II. LEGAL STANDARD Under Rule 12(b)(6), a court may dismiss a claim in a complaint for “failure to state a claim upon which relief can be granted.” To survive a motion to dismiss, the plaintiff must allege facts, accepted as true and interpreted in the light most favorable to the plaintiff, to state a claim to relief that is plausible on its face. See, e.g., Mayfield v. Bethards, 826 F.3d 1252, 1255 (10th Cir. 2016). A plausible claim is one that allows the court to “draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). In assessing a claim’s plausibility, legal conclusions contained in the complaint are not entitled to the assumption of truth. See Kansas Penn Gaming, LLC v. Collins, 656 F.3d 1210, 1214 (10th Cir. 2011). The pleading standard is a liberal one, however, and “a well-pleaded complaint may proceed even if it

strikes a savvy judge that actual proof of those facts is improbable, and that a recovery is very remote and unlikely.” Dias v. City & Cnty. of Denver, 567 F.3d 1169, 1178 (10th Cir. 2009) (quotation omitted). III. ANALYSIS Employee benefit plans, including 401(k) plans sponsored by employers, are subject to ERISA’s requirement that plan administrators “discharge [their] duties with respect to a plan solely in the interest of the participants and beneficiaries,” and “with the care, skill, prudence, and diligence . . . that a prudent [person] acting in a like capacity would use.” 29 U.S.C. § 1104(a)(1). Plan administrators have “a continuing duty [] to monitor investments and remove imprudent ones.” Tibble v. Edison Intern., 575 U.S. 523, 530 (2015). The Tenth Circuit has recognized that the fiduciary duties imposed on plan administrators include a duty to avoid “fees associated with the defined-contribution plan [that] are too high compared to available, cheaper options.” Matney v. Barrick Gold of North America, 80 F.4th 1136, 1148 (10th Cir. 2023).

Plaintiffs’ claims can be divided into two general categories: (A) one alleging that TTEC breached its fiduciary duty to plan participants by allowing trustees to charge participants excessive annual fees for administrative and recordkeeping services, and (B) one alleging that TTEC breached its fiduciary duty to plan participants by selecting investment funds that carried excessive management fees in the form of “expense ratios.” The Court reviews each category in turn. A. Administrative and Recordkeeping Fee Claims In Matney, a case presenting similar facts to the instant one, the Tenth Circuit acknowledged that it “has yet to consider a plaintiff’s pleading burden when the breach of the duty of prudence claim under ERISA arises is the specific context . . . that the [plan’s investment

committee] acted imprudently by offering higher cost funds and charging higher fees than comparatively cheaper options in the marketplace.” 80 F.4th at 1146. After examining several other circuits’ approaches to similar claims, the Tenth Circuit adopted the pleading burden articulated by the Eighth Circuit in Meiners v. Wells Fargo & Company, 898 F.3d 820, 821 (8th Cir. 2018), particularly its “meaningful benchmark” test. 80 F.4th at 1148.

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Related

Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Dias v. City and County of Denver
567 F.3d 1169 (Tenth Circuit, 2009)
Kansas Penn Gaming, LLC v. Collins
656 F.3d 1210 (Tenth Circuit, 2011)
Tibble v. Edison Int'l
575 U.S. 523 (Supreme Court, 2015)
Mayfield v. Bethards
826 F.3d 1252 (Tenth Circuit, 2016)
John Meiners v. Wells Fargo & Company
898 F.3d 820 (Eighth Circuit, 2018)
Brotherston v. Putnam Investments
907 F.3d 17 (First Circuit, 2018)
Daniel Matousek v. MidAmerican Energy Company
51 F.4th 274 (Eighth Circuit, 2022)

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Carimbocas v. TTEC Services Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/carimbocas-v-ttec-services-corporation-cod-2023.