Capps Agency, Inc. v. MCI Telecommunications Corp.

863 F. Supp. 1555, 1993 U.S. Dist. LEXIS 20447, 1993 WL 738456
CourtDistrict Court, M.D. Florida
DecidedMay 7, 1993
DocketNo. 91-855-CIV-ORL-19
StatusPublished
Cited by1 cases

This text of 863 F. Supp. 1555 (Capps Agency, Inc. v. MCI Telecommunications Corp.) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Capps Agency, Inc. v. MCI Telecommunications Corp., 863 F. Supp. 1555, 1993 U.S. Dist. LEXIS 20447, 1993 WL 738456 (M.D. Fla. 1993).

Opinion

ORDER

FAWSETT, District Judge.

This case comes before the Court upon Plaintiffs Motion for Partial Summary Judgment (Doc. No. 47, filed February 1, 1993), Defendant MCI Telecommunications Corporation’s Memorandum of Law in Opposition to Plaintiffs Motion for Partial Summary Judgment (Doc. No. 60, filed March 1,1993), Defendant MCI Telecommunications Corporation’s Motion for Summary Judgment and Memorandum of Law in Support thereof (Doe. No. 48, filed February 1, 1993), Plaintiffs Memorandum Opposing Defendant’s Motion for Summary Judgment (Doe. No. 53, filed February 16, 1993) and Supplement to Plaintiffs Memorandum Opposing Defendant’s Motion for Summary Judgment (Doc. No. 67, filed April 9, 1993). The Court also has considered the following: Affidavit of Reggie W. Capps, Affidavit of Ronald L. Benjamin, Affidavit of Robert E. Cowart; Defendant’s Response to Interrogatories, Defendant’s First Set of Interrogatories, Affidavit of Alexander Markobrada, Affidavit of Michael L. Hartley, Depositions of Reggie Capps, Robert Cowart and Ronald L. Benjamin.

Plaintiff The Capps Agency, Inc. (“Capps”) brings this action against Defendant MCI Telecommunications Corporation (“MCI”) alleging misrepresentation and seeking the imposition of a constructive trust over funds allegedly held by MCI (Doc. No. 3). MCI brings a counterclaim against Capps seeking payment of amounts allegedly due for telecommunications services provided to Capps by MCI (Doc. No. 34).

Capps filed its Complaint in state court and MCI removed to this Court on the basis of diversity jurisdiction (Doc. No. 1). Both parties move for summary judgment. In its Motion for Partial Summary Judgment (Doc. No. 47), Capps moves the Court to enter summary judgment on its claim for the imposition of a constructive trust. MCI moves the Court to enter summary judgment (Doc. No. 48) in its favor on both counts of Capps’ Complaint.

Statement of Facts

Capps was in the business of providing consumer information over the telephone. Capps advertised its services on television and provided a 900 number so consumers could call Capps for further information.

In addition to Capps, the “information provider,” there are three other entities involved in the billing process associated with Capps’ business of providing information to callers via 900 numbers. These entities include: the local telephone company, the 900 telephone line provider, and the long distance network.

Capps contracted with Communications Management and Information, Inc. (“CMI”) which was the corporation that made available to Capps, for a monthly fee, services related to answering, processing and handling calls made by the public to 900 telephone numbers. CMI was the “service bureau” which provided a voice response or recorded message response service, procured a long distance network to access the calls and collected the fees on behalf of Capps.

CMI contracted with MCI to provide the long distance network and billing and collection services. In turn, the local phone companies may perform billing and collection [1557]*1557services for MCI 900 services under separate agreement between the local phone company and MCI.

A Capps’ customer would be billed by his or her local phone company for the 900 telephone call. The customer submits payment for the 900 call to the local phone company which retains a portion of the customer’s bill for its own service and passes the remainder of the funds to MCI. Likewise, MCI retains a portion of those funds for the use of the 900 number and passes the remaining funds to CMI. CMI withholds a portion of the funds representing its fee for services to Capps pursuant to the contract executed between Capps and CMI and forwards the remaining funds to Capps.

In July 1991, when Capps did not receive payment from CMI for services rendered during the month of May, Capps learned that MCI was withholding payment to CMI based on discovered overpayments made to CMI and credits due to MCI. Upon learning of the dispute between CMI and MCI, Capps contacted MCI for information on when the funds would be forthcoming.

The inquiries made by Capps to MCI regarding the dispute between CMI and MCI constitute the basis of Capps’ misrepresentation claim against MCI. Capps contends that its manager of operations, Mr. Cowart, spoke with the MCI account representative for CMI, Mr. Markobrada, on four or five occasions, and that Mr. Markobrada made the following representations to Capps: (1) MCI and CMI were “getting closer to an agreement, and that everything should be settled no later than August !, 1991,” (2) that the dispute between MCI and CMI would only'affect the payment due for May, (3) that payment of the amounts due to CMI would be made soon, (4) that the attorneys for MCI and CMI were meeting and there was only one thing left to agree upon and (5) “Don’t worry, you’ll get your money soon.”

While not refuting that contacts occurred between Mr. Cowart and Mr. Markobrada, MCI disagrees on the substance of those contacts as stated by Capps. Further, MCI maintains that (1) Mr. Markobrada’s opinions on the possible resolution of the dispute between MCI and CMI may not form the foundation of a misrepresentation claim, (2) MCI had no duty to disclose information on its dispute with CMI to Capps and (3) Mr. Markobrada and/or MCI could not speak for CMI regarding a possible settlement with MCI or payments to Capps.

The dispute between MCI and CMI concerned caller credits and uncollectibles resulting in substantial overpayments from MCI to CMI that MCI was attempting to recoup. MCI sent a letter dated April 1, 1991 to CMI about new and improved testing and billing procedures for 900 calls. Capps contends that this letter was fraudulent due to its failure to mention the problem of caller credits and uncollectibles of which MCI knew at the time.

Capps contends that when MCI contracted with CMI to provide billing and collection services, MCI misrepresented its ability to account for caller credits and uncollectibles. It was not until several months after entering into an agreement with CMI that MCI had a program in place to track caller credits. Further, Capps maintains that MCI was aware of the contractual relationships between the service bureaus and the information providers, in this case CMI and Capps respectively, and that an attempt by MCI to recover the overpayments would result in no more payments by the service bureaus to the information providers.

• Capps claims that there are sufficient evidentiary facts for the trier of facts to make the ultimate determination of fraud or breach of duty sufficient to impose a constructive trust. These facts include, but are not limited to the following: MCI’s awareness of (1) the information providers, (2) the billing process that tracked the flow of funds from the local telephone company to MCI to the service bureau to the information provider and (3) the long-standing problem in tracking caller credits resulting in substantial over-payments. Further, Capps contends that MCI’s failure to disclose the billing and overpayment problems resulted in Capps continuing to work and generate money for MCI which supports the imposition of a constructive trust.

[1558]*1558It is undisputed that no contract exists between MCI and Capps and that the contracts between MCI and CMI and between CMI and Capps are separate and independent contracts. MCI contends that it is not a guarantor of the contract between CMI and Capps,

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Bluebook (online)
863 F. Supp. 1555, 1993 U.S. Dist. LEXIS 20447, 1993 WL 738456, Counsel Stack Legal Research, https://law.counselstack.com/opinion/capps-agency-inc-v-mci-telecommunications-corp-flmd-1993.