Capital One Financial Corp. v. Drive Financial Services, LP

434 F. Supp. 2d 367, 2006 U.S. Dist. LEXIS 37270, 2006 WL 1555831
CourtDistrict Court, E.D. Virginia
DecidedMay 12, 2006
DocketCIV.A.1:06-279
StatusPublished
Cited by10 cases

This text of 434 F. Supp. 2d 367 (Capital One Financial Corp. v. Drive Financial Services, LP) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Capital One Financial Corp. v. Drive Financial Services, LP, 434 F. Supp. 2d 367, 2006 U.S. Dist. LEXIS 37270, 2006 WL 1555831 (E.D. Va. 2006).

Opinion

MEMORANDUM ORDER

LEE, District Judge.

THIS MATTER is before the Court on Defendants Drive Financial Services, LP, and Drive Trademark Holdings, LP’s (hereinafter collectively “Drive”) Motion to Dismiss, or, in the Alternative, Motion to Transfer Venue. This case is a Declaratory Judgment action where Plaintiff Capital One Financial Corporation (hereinafter “Capital One”) asks the Court to declare that Capital One’s use of the trademark “DriveOne” (1) does not constitute trademark infringement under the Lanham Act, (2) does not constitute trademark dilution under the Lanham Act, and (3) does not harm Drive. The issue before the Court is whether to grant Defendants’ Motion to Dismiss, or in the Alternative, Motion to Transfer Venue where Plaintiff had expended considerable effort preparing its program for launch, where the program was available to a set of Plaintiffs customers at the time Plaintiff filed its Complaint, where the Court’s declaratory judgment ruling will settle fully the parties’ controversy, and where a substantial amount of the action giving rise to the controversy between the parties took place in the Eastern District of Virginia.

Plaintiff, over the course of several years, has developed a program for ear dealers and buyers where participating consumers select a vehicle of interest and input their contact information which is sent to the nearest participating dealer. PL’s Opp. to Def.’s Mot. to Dismiss, or, in *369 the Alternative, Mot. to Transfer Venue at 1 (hereinafter “Pl.’s Opp.”). The dealer then contacts the customer to schedule an appointment where the customer receives a pricing quote on his/her vehicle of interest. Id. After conducting focus groups and studies, Plaintiff decided to call its program “DriveOne” to leverage its Capital One trademark into the automobile industry. Id. at 1-2. Defendants, who provide financial services in the automobile industry, have used the mark “DRIVE ONE” in commerce since as early as February 20, 2006. Id. Upon learning of Plaintiffs intention to use the name “DriveOne” for its program, Defendants sent a cease-and-desist letter to Plaintiff on February 27, 2006, alleging that Drive owns, among others, the mark “DRIVEONE” and that Plaintiffs use of the mark DRIVEONE constituted actionable trademark and trade name infringement as well as actionable dilution of Defendants’ mark. Id. at 2. Plaintiff subsequently filed this declaratory judgment action.

The Court denies Defendants’ Motion to Dismiss, or, in the Alternative, Motion to Transfer Venue because Plaintiff expended considerable effort preparing its program for launch, Plaintiffs program was available to a set of Plaintiffs customers at the time Plaintiff filed its Complaint, the Court’s declaratory judgment ruling will settle fully the parties’ controversy, and a substantial percentage of the occurrences giving rise to the controversy between the parties took place in the Eastern District of Virginia.

I. BACKGROUND

This case is a declaratory judgment action where Plaintiff seeks a declaration from the Court that (1) Plaintiffs use of the trademark DRIVEONE does not constitute trademark infringement or false designation of origin under the Lanham Act, (2) that Plaintiffs use of DRIVEONE does not constitute trademark dilution under the Lanham Act, and (3) that Drive has suffered no harm from Plaintiffs continued use of the mark.

Origins of Plaintiff’s “DriveOne” Program

In December 2002, Plaintiff conceived the idea for an automobile sales program. PL’s Opp. at 4. The idea generally involved using Capital One’s consumer network to provide referrals to automobile dealers, who would offer consumers “no hassle pricing.” Id. Throughout 2003 and 2004, Capital One worked on developing the service by conducting two pilot programs, one with AutoNation, the largest automobile dealership group in the United States, and one with CarMax, the largest “used” automobile retailer in the United States. Id. Based on the positive results from these programs, Plaintiff studied ways to further develop the program by using an Internet automobile locator component, where consumers could choose a car before approaching a preferred dealer for a pricing quote. Id.

During 2005, Plaintiff continued efforts to establish a website that included an automobile locator component. Id. at 5. Capital One purchased an ownership interest in the California Internet Company for $9.1 million and signed a contract with the California Internet Company to provide the technology and website infrastructure for Plaintiffs program. Id. After signing this contract, several of Plaintiffs groups in McLean, Virginia began extensive work on developing and implementing the program. Id.

During the fourth quarter of 2005, Plaintiffs Brand Department conducted consumer research to define the nature of the program, to identify the core messages of the program, and to select the name for the program. Id. at 6. The Brand Department, along with another company, designed, conducted, and evaluated eight consumer focus groups to determine what *370 features of the preferred dealer program most interested consumers. Id. At the same time, the Brand Department designed and implemented two quantitative web-based surveys that studied consumer perceptions of the program. Id. Also around this time, the Brand Department performed a substantial amount of work on developing detailed marketing plans for the program, based in large part on the results of the focus groups and surveys. Id.

In October 2005, the Brand Department had the responsibility of selecting the name for Capital One’s program and began working with a company called Name-Stormers on the project. Id. NameStorm-ers generated over one hundred possible names and reported the pros and cons of each name. Id. at 7-8. In December 2005, Plaintiff selected several possible names for further examination from NameStormers’ suggestions. Plaintiff reached a consensus that none of the suggested names created an adequate connection with the Capital One brand. In mid-December, Plaintiff selected the name “DriveOne” because of its inclusion of the term “One.” Id. at 8. Plaintiff selected the word “Drive” to communicate that Capital One’s program involves automobiles. Id. According to Plaintiff, at no time did any of the persons involved in the naming decision have any knowledge of Defendants’ use of the name “DriveOne.” Id.

Plaintiff’s Use of the DriveOne Name and Mark

During the fourth quarter of 2005 and the first quarter of 2006, Plaintiff trained its sales personnel about the program, created various dealer sales material, and approached numerous potential dealer participants in Atlanta, Georgia, Indianapolis, Indiana, Los Angeles, California and Miami, Florida. Id. at 9. Plaintiff also conducted several focus groups and surveys to hone the consumer marketing message for the program. Id.

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Bluebook (online)
434 F. Supp. 2d 367, 2006 U.S. Dist. LEXIS 37270, 2006 WL 1555831, Counsel Stack Legal Research, https://law.counselstack.com/opinion/capital-one-financial-corp-v-drive-financial-services-lp-vaed-2006.