Canteberry v. County of Cook

CourtDistrict Court, N.D. Illinois
DecidedSeptember 24, 2025
Docket1:23-cv-03984
StatusUnknown

This text of Canteberry v. County of Cook (Canteberry v. County of Cook) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Canteberry v. County of Cook, (N.D. Ill. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION RENIA CANTEBERRY, Plaintiff, v. Case No. 23 C 3984 COUNTY OF COOK, d/b/a JOHN H. Hon. LaShonda A. Hunt STROGER, JR. HOSPITAL, Defendant. MEMORANDUM OPINION AND ORDER Renia Canteberry (“Plaintiff”) brought this suit against County of Cook, d/b/a John H. Stroger, Jr. Hospital1 (“Defendant”) for failure to accommodate (Count I), interference (Count II), and discrimination (Count III) in violation of the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. Defendant has moved for summary judgment on all of Plaintiff’s claims. (Dkt. 39). For the reasons discussed below, Defendant’s motion is granted. BACKGROUND2 I. Plaintiff’s Employment with Defendant Plaintiff is employed as a “Cashier III” in the Finance Department at Stroger Hospital, a position she has held since March 2008. (Dkt. 49 at ¶ 2; Dkt. 55 at ¶ 7). At all relevant times, her manager was Denise Brown (“Brown”). (Dkt. 49 at ¶ 12). From 2015 to 2022, Brown, whose title

1 Defendant also refers to itself as “Cook County Health and Hospitals System” throughout its filings in this case. 2 The facts are taken from the parties’ respective Local Rule 56.1 statements and are undisputed unless otherwise noted. The Court refers to Plaintiff’s Objections and Responses to Defendant’s Local Rule 56.1(a)(3) Statement of Material Facts as “Dkt. 49” and Defendant’s Response to Plaintiff’s Statement of Additional Material Facts Pursuant to Local Rule 56.1(b)(3) as “Dkt. 55.” 1 was “Business Manager III,” reported to Kelli Thomas (“Thomas”), Director of the Finance Department at Stroger Hospital. (Id. at ¶¶ 12, 14). There are two “Cashier IIIs” within the Finance Department—Sherri Moore (“Moore”), who has worked for Defendant for over twenty years, and Plaintiff. (Id. at ¶ 10). Cashier IIIs are

responsible for processing payments at the pharmacy and the main office. (Id. at ¶¶ 11, 20). The cashier working in the pharmacy processes payments for prescriptions only, while the cashier working in the main office processes payments for bills, mail order prescriptions, and other miscellaneous payments. (Id. at ¶ 19). Although the Cashier III position used to involve additional responsibilities, Defendant either gradually removed them or Brown transferred them to the Cashier II position that supervises the Cashier IIIs. (Id. at ¶¶ 17, 20). Cashier IIIs work one of two shifts—the first from 7:00AM to 3:00PM and the second from 1:00PM to 9:00PM. (Id. at ¶ 11). Plaintiff is assigned to the 1:00PM to 9:00PM shift. (Id. at ¶ 21). According to Plaintiff, her shift includes “rush hour,” meaning more patient traffic at the pharmacy window. (Id. at ¶ 21). The parties dispute whether the main office window is as busy as the

pharmacy window, but resolution of the question is not relevant to the analysis. (Id.). Cashier IIIs used to rotate shifts but Brown discontinued that practice when she assumed her role as Business Manager III. (Id. at ¶ 16). Brown oversees scheduling and discipline. (Id. at ¶ 13) At all relevant times, cashiers working at Stroger Hospital were subject to terms and conditions of employment outlined in a collective bargaining agreement (CBA) between Defendant and the American Federation of State, County, and Municipal Employees. (Dkt. 49 at ¶ 9).3 The CBA provides a pay scale which determines annual pay increases and outlines seniority

3 Defendant neglected to include a copy of the applicable CBA as an exhibit but notes that it is publicly available using the following link: https://opendocs.cookcountyil.gov/human-resources/labor-agreements/2020- 2024/2020-2024_AFSCME_1111_1178_1276_CBA_10-01-2021.pdf. 2 among employees. (Id.). The assignment of shifts is based on seniority, and the most senior Cashier III receives preferential consideration for shift assignments. (Id. at ¶ 15). II. Plaintiff’s Requests for Accommodation Plaintiff suffers from spinal stenosis, cervical radiculopathy, bilateral carpal tunnel

syndrome, high blood pressure, generalized anxiety disorder, adjustment disorder with mixed anxiety and depressed mood, and PTSD. (Dkt. 49 at ¶ 4). In 2015, Plaintiff began taking intermittent FMLA leave for her cervical spine condition. (Id. at ¶ 27). In 2017, Defendant consolidated several pharmacies within its facility into one main pharmacy, which resulted in the pharmacy no longer having multiple windows where cashiers could work. (Dkt. 49 at ¶¶ 18, 22, 49). On more than one occasion, Brown, Thomas, and Thomas’s boss asked if the pharmacy could open another window after the consolidation to spread out traffic, but each request was denied. (Dkt. 49 at ¶ 23; Dkt. 55 at ¶¶ 14, 15). According to Brown, she and Thomas asked for an additional window in the pharmacy both before and after Plaintiff’s complaints about the increased workload. (Dkt. 55 at ¶ 14). But Pharmacy Director CaTanya

Norwood (“Norwood”) advised them that the other windows in the pharmacy were reserved for processing prescriptions. (Dkt. 49 at ¶ 23). Due to the increased patient traffic, Plaintiff believes that her carpal tunnel syndrome worsened after the consolidation of the pharmacies and the lack of shift rotations; however, she was not formally diagnosed with carpal tunnel syndrome until 2022. (Id. at ¶¶ 22, 29). Plaintiff believes that the repetitive pulling of receipts caused that condition. (Id. at ¶ 30). The parties dispute when Plaintiff first requested any accommodation. Plaintiff claims that she had been requesting accommodations from 2017 to 2023, and that any “accommodations” granted within that time frame were “temporary restrictions” revisited after a period of time, rather

3 than reasonable accommodations. (Dkt. 49 at ¶¶ 52, 55-56, 59; Dkt. 55 at ¶¶ 13, 14). Specifically, Plaintiff states that she regularly asked Brown and Thomas for help in the pharmacy, including an additional cashier in the pharmacy, rotating with other employees, switching assignments, or splitting shifts. (Dkt. 49 at ¶¶ 50, 59; Dkt. 55 at ¶¶ 13, 14). Plaintiff told Brown and Thomas that

the work was hurting her hands, neck, and back. (Dkt. 49 at ¶ 50; Dkt. 55 at ¶¶ 13, 14). Defendant, on the other hand, contends that Plaintiff first requested an accommodation on or about August 17, 2019, when her doctor recommended that Plaintiff receive an accommodation of a 15-minute break every two hours. (Id. at ¶ 55). According to Defendant, Plaintiff was released to work with restrictions on “handling, fingering, twisting, grasping,” and as requested, granted the accommodation recommended by her doctor that same day. (Id. at ¶¶ 55-56). Less than two weeks later, though, Plaintiff had her doctor remove the restrictions because she did not like that the 15-minute breaks every two hours (totaling one hour every shift) took the place of her one- hour paid lunch break as dictated by the CBA between Defendant and Plaintiff’s union. (Id. at ¶¶ 57-58). Plaintiff was thus released to work without restrictions on August 28, 2019. (Id. at ¶ 57).

Plaintiff asserts that in March 2018, Defendant had granted her a temporary restriction which allowed her to take a 15-minute break every two hours in addition to her one-hour lunch break. (Id. at ¶ 56). After her next formal request for accommodation was submitted in 2023, Plaintiff was permitted to work an 8:00AM to 4:00PM shift while the request was being processed. (Id. at ¶¶ 52, 60). That accommodation request was eventually granted, and Plaintiff continues to work under it today, splitting her shifts between the main office and the pharmacy. (Id. at ¶ 62).

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Bluebook (online)
Canteberry v. County of Cook, Counsel Stack Legal Research, https://law.counselstack.com/opinion/canteberry-v-county-of-cook-ilnd-2025.