CANTALOUPE, INC. v. AXIS INSURANCE COMPANY

CourtDistrict Court, E.D. Pennsylvania
DecidedNovember 28, 2023
Docket2:22-cv-00030
StatusUnknown

This text of CANTALOUPE, INC. v. AXIS INSURANCE COMPANY (CANTALOUPE, INC. v. AXIS INSURANCE COMPANY) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CANTALOUPE, INC. v. AXIS INSURANCE COMPANY, (E.D. Pa. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANTA

CANTALOUPE, INC., : Plaintiff : CIVIL ACTION v. : AXIS INSURANCE COMPANY, No. 22-030 Defendant :

MEMORANDUM oo PRATTER, J. NOVEMBER AS , 2023

Cantaloupe, a payment technology company, faced an impending financial mishap in September 2018 when the company filed an 8-K informing investors of an investigation of the company’s revenue reporting. Lawsuits against the company and its officials cropped up immediately. Cantaloupe had purchased a Directors & Officers (“D&O”) insurance policy from Axis Insurance that contained a Prior Knowledge Exception provision (effective July 27, 2018), approximately two months before the melon-choly times that Cantaloupe now faced. Prior to July 27, 2018, Cantaloupe officials knew that an investigation was ongoing, but it was unclear whether they had subjective knowledge of the extent of the investigation. Because there is a genuine dispute over whether one of Cantaloupe’s officials had subjective knowledge that an event like the 8-K filing would occur, the Court is satisfied that granting Axis’s Motion for Summary Judgment would not be fruitful at this stage of the litigation, However, there is no evidence that Axis acted in bad faith or breached the implied covenant of good faith and fair dealing because the company kept spinning on its axis to diligently investigate the matter. In sum, Axis cannot evade the lawsuit

entirely because the Court denies Axis’s Motion for Summary Judgment in part and grants it in part, BACKGROUND Cantaloupe, formerly known as USA Technologies, is an electronic payment technology company that focuses on the self-serve retail market. On May 8, 2018, Cantaloupe’s Executive Vice President of Sales, Tom Jones, wrote an email to Cantaloupe’s CFO, Priyanka Singh, and Controller, Patrick Mundy, stating that he would not sign off on the company’s Q3 financial statement certification, He wrote that he believed “there could be some revenue and/or income misrepresented in the USAT [Cantaloupe] Financial Statements.” CFO Singh and Controller Mundy reviewed these items, performed a SAB 99 analysis pertaining to the Sarbanes-Oxley Act, and determined that the flagged issues were not material to reporting “at the time.” Mr. Jones, however, responded that he was “still not comfortable” signing the Q3 certification form after speaking with the CFO and Controller and that he was “just trying to do the right thing for our company, shareholders, and [Mr. Jones’s] family.” On May 9th, CFO Singh sent a text to CEO Steve Herbert that CFO Singh “started exploring UsC a little to see what it would mean [E]o restate 2017 if needed.” Shortly thereafter, in late May 2018, Cantaloupe proceeded with a supplemental public stock offering that resulted in approximately $70 million gross proceeds to the company, On June 29, 2018, Mr. Jones emailed CEO Herbert and stated that he had been “effectively remove[d]” from his employment position. In his email, Mr. Jones stated that he believed the reason was because of CEO Herbert’s “drastic loss of confidence in [his] work . . . in response to [Mr. Jones’s] refusal to sign the Q3 10Q Disclosure on May 9th,” In response to Mr, Jones’s email, Doug Lurio, Cantaloupe’s outside General Counsel, was authorized to conduct a formal investigation of Mr, Jones’s retaliation claim. The investigation expanded into evaluating the actual claims that Mr. Jones made regarding various concerns about

Cantaloupe’s revenue reporting and financial statements, CFO Singh and Controller Mundy expressed their worries that Mr. Lurio could not adequately conduct that investigation, CFO Singh testified that, by July 12, there were “red flags that we were noticing in the company[,] and we wanted to have expert advice should the need present itself,” When asked about that “need,” CFO Singh testified that it was “to ensure that... as the company was going through its internal investigation, ensuring that the company was being thorough, using the right experts and looking at all facts and circumstances before making any conclusions.” CFO Singh then testified that she contacted an attorney with expertise in SEC matters, though it is disputed whether she actually retained SEC counsel. On July 16, CFO Singh and Controller Mundy requested a confidential meeting with Cantaloupe’s auditor, RSM, and Pricewaterhouse Coopers (“PWC”) in advance of a mecting between senior management and RSM. At this time, CFO Singh and Controller Mundy met with Mz. Lurio, along with Robert Metzger, the Chair of the Audit Committee, and Jim Pollock, a representative of PWC. The content of that discussion is disputed. One day later, Mr. Pollock sent a follow-up email stating that “many companies also elect to pursue formal, externally-led or supplemented investigations which can entail forensic interviews, e-mail searches, etc. Often times, the perspective of how a potential regulator might view the company’s responsiveness is considered here particularly when considering Dodd-Frank whistle-blower requirements.” Mr. Metzger then responded, adding CEO Herbert to the email chain, that he was in favor of doing a formal investigation and that he “would also like to get the rest of the Audit Committee in the loop” because he thought it was “important to have full transparency with all constituencies.” CFO Singh testified that, on July 19, she overheard CEO Herbert “talking about potentially terminating [her] employment with a few others within the company because of [her] push towards

the investigation.” CFO Singh and Controller Mundy then texted each other, and CFO Singh asked Controller Mundy if it was enough to go to the Audit Committee about CEO Herbert, to which Controller Mundy later stated “[i]t’s fraud for 3 deals on the same day from his direct report” and CFO Singh responded “fs]o incompetent or fraud” and “[s]ame day, quarter after quarter.” At this time, CFO Singh and Controller Mundy did not go to the Audit Committee because, as CFO Singh testified, they “wanted to see how the ... infernal investigation proceeded.” At the same time, Cantaloupe retained an insurance broker, Willis Towers Watson (“Willis”), to advise the company on what Directors and Officers (“D&O”) and other similar types of insutance coverages to purchase. Willis recommended that the company purchase $35 million in D&O insurance, $20 million more coverage than Cantaloupe had at the time. Axis agreed and issued $5 million in excess coverage to be added to the $15 million in underlying insurance. Cantaloupe did not agree to stricter terms initially demanded by Axis, leading Axis to instead include an inverted warranty, or prior knowledge exclusion (“PKE”), as part of the policy. The PKE became part of the insurance package. The PKE reads: . This Policy shall not apply to any claim described below based upon, arising out of or attributable to any fact, circumstance, or situation of which, as of the respective date indicated below [July 27, 2018] any Insured had knowledge and reasonably could give rise to a “Claim” as that term is defined in the Followed Policy. After Cantaloupe and Axis agreed on the new D&O policy, CFO Singh’s and Controller Mundy’s concerns continued persisted. They prepared an email and presentation to the Audit Committee summarizing their concerns with Cantaloupe’s internal controls and how the company was handling the internal investigation regarding the issues Mr. Jones had raised. In their email to ihe Audit Committee, CFO Singh and Controller Mundy stated that the presentation “will enable the company to assess the root cause of these similar themed issues, and also help us be prepared

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CANTALOUPE, INC. v. AXIS INSURANCE COMPANY, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cantaloupe-inc-v-axis-insurance-company-paed-2023.