Canady v. Bridgecrest Acceptance Corporation

District Court, D. Arizona·Decided September 28, 2022·No. 2:19-cv-04738·Unknown

Opinion

WO

Tonya Canady, No. CV-19-04738-PHX-DWL

Plaintiff, ORDER

v.

Bridgecrest Acceptance Corporation,

Defendant. Pending before the Court are two related motions filed by Plaintiff Tonya Canady (“Plaintiff”): (1) a motion to compel ESI search in response to Interrogatory No. 2 and RFP Nos. 3, 4, and 7 (Doc. 128); and (2) a motion for extension of class discovery deadlines (Doc. 118). Defendant Bridgecrest Acceptance Corporation (“Bridgecrest”) opposes both motions. (Docs. 123, 142.) For the following reasons, both motions are granted. Plaintiff’s core allegation in this case is that Bridgecrest violated the Telephone Communications Protection Act, 47 U.S.C. § 227 et seq. (“TCPA”), by placing calls to her cell phone throughout 2018 and 2019 without her consent while using an artificial or automated voice. (Doc. 1.)1 The complaint is styled as a “Class Action Complaint” and alleges that Plaintiff is pursuing claims “individually and on behalf of all others similarly situated.” (Id. at 1-2.) To that end, in the “Class Allegations” section of the complaint, 1 The complaint also alleges that Bridgecrest violated the TCPA by using an automatic telephone dialing system when making the challenged calls (Doc. 1 ¶ 37), but Plaintiff has since clarified that she will not be pursuing that allegation (Doc. 83). Plaintiff alleges that she is bringing claims on behalf of a “Pre-recorded Class,” which “consists of: (1) All persons in the United States (2) subscribing to a cellular telephone number (3) to which Bridgecrest placed a non-emergency telephone call (4) using a pre- recorded message (5) within 4 years of the date this complaint is filed (6) after receiving a request to no longer call that number.” (Id. ¶ 24.) The complaint also includes allegations concerning why “[t]here are questions of law and fact common to the members of the Class [that] predominate over any questions that affect only individual class members” (id. ¶ 31); allegations concerning why Plaintiff is a proper class representative (id. ¶ 32); and allegations concerning Plaintiff’s counsel’s experience in handling class actions (id. ¶ 33). On August 24, 2021, the Court issued the scheduling order. (Doc. 61.) It authorized a bifurcated discovery schedule under which Plaintiff could first pursue “precertification discovery” and then file a motion for class certification, with merits discovery deferred until after the certification decision. (Id. at 2.) With respect to discovery disputes, the scheduling order provided: “The parties shall not file written discovery motions without leave of the Court. Except during a deposition, if a discovery dispute arises and cannot be resolved despite sincere efforts to resolve the matter through personal consultation (in person or by telephone), the parties shall jointly file (1) a brief written summary of the dispute, not to exceed three pages per side, explaining the position taken by each party, and (2) a joint written certification that counsel or the parties have attempted to resolve the matter through personal consultation and sincere efforts as required by Local Rule of Civil Procedure 7.2(j) and have reached an impasse.” (Id. at 5.) Additionally, the scheduling order provided that “[a]bsent extraordinary circumstances, the Court will not entertain fact discovery disputes after the deadline for completion of fact discovery and will not entertain expert discovery disputes after the deadline for completion of expert discovery. Delay in presenting discovery disputes for resolution is not a basis for extending discovery deadlines.” (Id. at 5-6.) On August 30, 2021, as part of her effort to pursue class discovery in anticipation of filing of motion for class certification, Plaintiff propounded her first set of interrogatories and requests for production (“RFPs”) to Bridgecrest. (Doc. 128-1.) As relevant here, Interrogatory No. 2 sought to compel Bridgecrest to:

Identify each cellular telephone number (and any associated name, address, or account number) to which you placed a non-emergency telephone call using an artificial or prerecorded voice from July 3, 2015 to the present after Bridgecrest had received a request to cease calling that number. Please include the date of each call and the telephone number dialed. If you contend that a response to this interrogatory is impossible, please explain why with specificity, and provide the most complete response possible, including the total number of unique cellular telephone numbers called. Also, if you do not know and cannot determine which calls were made to cellular telephone numbers, answer this interrogatory as if the word “cellular” was omitted from it, and Plaintiff will determine which calls were made to cellular telephones. (Id. at 5.) Interrogatory No. 6 sought to compel Bridgecrest to:

Identify, by vendor, version and dates in operation, all database [sic] in which Bridgecrest has stored data regarding stop, do-not-call, do-not contact, and similar notifications. For each database, provide the data dictionary, identify each table that contains call data or information about a stop, do-no-call [sic], do-not-contact or similar notification, identify and define all codes and fields in each such table, and define the nature of the data in each field (e.g., phone number called, date called, call duration, etc.). (Doc. 89-1 at 15.) RFP No. 3 sought to compel Bridgecrest to produce “[t]he complete database tables showing any calls responsive to Interrogatory Nos. 2-3 above, or all other records of such calls.” (Doc. 128-1 at 7.) RFP No. 4 sought to compel Bridgecrest to produce “[r]ecordings of all calls Bridgecrest made between July 3, 2015 and the present, in which the person who answered the phone asked that they not be called or contacted (or similar), as well as all records pertaining to calls made to those same telephone numbers or person after the date of the recording.” (Id.) Finally, RFP No. 7 sought to compel Bridgecrest to produce “[a]ll documents that identify the persons responsive to Interrogatory Nos. 2-3.” (Id.) Bridgecrest has made clear throughout these proceedings that it believes Plaintiff will never be able to obtain class certification because this is a revocation-of-consent case. (See, e.g., Doc. 111 at 2 [“Plaintiff seeks to certify a class of individuals who allegedly revoked their consent to be called. Yet, as this case makes obvious, revocation of consent cases are rarely certifiable because revocation of consent is an individual, fact-intensive issue that is not appropriate for class treatment.”].) To that end, Bridgecrest filed a motion in September 2021 to strike Plaintiff’s class allegations. (Doc. 65.) Additionally, when it came time to respond to Plaintiff’s interrogatories and RFPs in October 2021, Bridgecrest objected on the ground that Interrogatory No. 2 and RFP No. 7 “seek[] information regarding customers who could never be part of Plaintiff’s putative class.” (Doc. 89-1 at 6; Doc. 90-1 at 22). Additionally, Bridgecrest argued these discovery requests were unduly burdensome because, to comply,

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Canady v. Bridgecrest Acceptance Corporation, (D. Ariz. 2022).

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