CAMERON-SATCHELL v. CDHA MANAGEMENT LLC

CourtDistrict Court, E.D. Pennsylvania
DecidedOctober 21, 2021
Docket2:21-cv-00576
StatusUnknown

This text of CAMERON-SATCHELL v. CDHA MANAGEMENT LLC (CAMERON-SATCHELL v. CDHA MANAGEMENT LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CAMERON-SATCHELL v. CDHA MANAGEMENT LLC, (E.D. Pa. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

DAZINA CAMERON-SATCHELL : CIVIL ACTION : v. : NO. 21-576 : CDHA MANAGEMENT LLC, et al. :

MEMORANDUM KEARNEY, J. October 21, 2021 An at-will employee meeting one boss’s expectations must understand a new boss may not be satisfied with the same old performance. New bosses may legally impose appropriate job qualifications and independently evaluate performance and terminate for lack of performance so long as the new boss does not terminate to mask discrimination or to retaliate for recent protected conduct. We today address a Black employee claiming a new boss fired her because of her race and retaliated against her because she knew of and reported complaints from other employees and complained of management’s treatment of her based on reasons unrelated to her race. She has not shown, after months of discovery, a basis to find her new boss fired her based on her race. The undisputed evidence confirms the new boss fired her because of, among other reasons, failed performance including in the roll-out of a new telephone system forming a central part of her employer’s children’s dental services business. The former employee cannot show her reporting of other employees’ complaints are the but-for cause of her firing. The employee challenges several of her former employer’s business reasons, but she does not offer contrary facts. We must follow the undisputed facts confirming the new management’s documented concern with her performance. The former employee has not adduced a basis to defeat the former employer’s motion for summary judgment on her race discrimination and retaliation claims. I. Undisputed Facts1 CDHA Management LLC, d/b/a Children’s Dental Management hired Dazina Cameron- Satchell, a Black woman, beginning in April 2013 as a Call Center Receptionist.2 Children’s Dental promoted Ms. Cameron-Satchell to Head Customer Service Representative in December 2013.3 It promoted her to Office Supervisor in November 2014, reporting to Practice Manager

Brook Murphy.4 It promoted her in September 2016 to the second Regional Manager for Children’s Dental reporting to Practice Manager Murphy.5 As a Regional Manager, Ms. Cameron-Satchell supervised the administration of multiple offices. Children’s Dental promoted Amy Garris, a white woman, as the first Regional Manager, and promoted Edward Stiefel, a white male, as the third Regional Manager in 2017.6 The three Regional Managers—Ms. Garris, Ms. Cameron-Satchell, and Mr. Stiefel—reported to Practice Manager Murphy.7 Children’s Dental paid Ms. Cameron-Satchell more than the other two Regional Managers.8 Management changes and control of Children’s Dental.

Private equity firm DFW Capital Partners became the controlling shareholder in Children’s Dental in late 2016.9 Dr. Eric Felix, the owner and founder of Children’s Dental, remained a shareholder.10 Around the time of DFW’s controlling investment, Dr. Felix promised promotions to several Children’s Dental managers after he closed the DFW deal. Dr. Felix promised Practice Manager Murphy a promotion to a Vice President position and told her to start preparing another employee to take over her duties as Practice Manager.11 Practice Manager Murphy offered Ms. Cameron-Satchell a move from her Regional Manager position to an undefined operations position with the goal of promoting her to the Practice Manager position after Ms. Murphy assumed a Vice President position.12 Ms. Cameron-Satchell accepted Ms. Murphy’s offer.13 Practice Manager Murphy told Ms. Cameron-Satchell to stay in the Regional Manager position on a temporary basis until some unspecified time when she would move into the undefined operations role and, later, the Practice Manager position.14 DFW acquired the controlling shares of Children’s Dental. It then hired a new executive

and management team including creating a formal Human Resources department with Michael O’Donnell as President and Chief Executive Officer;15 Julie Amos as Integrations Manager;16 Dodie Regan as Vice President of Human Resources for Children’s Dental who assumed all human resources functions from Practice Manager Murphy;17 and Bridget Jackson as a Human Resource Generalist.18 Changes at Children’s Dental in mid-2017 after new management’s controlling investment. New Vice President of Human Resources Regan and President O’Donnell directed Practice Manager Murphy to prepare a new job description for the Regional Manager position.19 The newly revised Regional Manager position now required a two or four-year business degree or equivalent business experience and at least five years of management experience with primary responsibilities

for supervising officer managers in partnership with the Practice Manager to provide leadership, direction, and support to officer managers to ensure financial and operational success.20 Neither Ms. Garris nor Ms. Cameron-Satchell met the new qualifications for a Regional Manager position.21 Practice Manager Murphy requested, and President O’Donnell approved, a $10,000 salary increase for Ms. Cameron-Satchell in June 2017 bringing her annual salary to $75,000.22 Children’s Dental contends Practice Manager Murphy requested the salary increase because she did not want Ms. Cameron-Satchell to leave Children’s Dental.23 Children’s Dental did not offer salary increases to the other two Regional Managers, Ms. Garris or Mr. Stiefel. The prospect for Practice Manager Murphy’s promotion to a Vice President position as promised by Dr. Felix began to fade. President O’Donnell told Practice Manager Murphy she would not be promoted to a Vice President position. President O’Donnell instead promoted Ms. Amos, initially hired as Integrations Manager when DFW acquired control over Children’s Dental, to Vice President of Dental Operations.24 Ms. Murphy remained in her position as Practice

Manager but no longer supervised the Regional Managers. Children’s Dental moved supervision of the Regional Managers to Vice President Amos. Ms. Murphy remained in the position of Practice Manager and Children’s Dental no longer needed to train Ms. Cameron-Satchell to take over Ms. Murphy’s position.25 Vice President Amos assumes control over Children’s Dental operations. The three Regional Managers—Ms. Garris, Ms. Cameron-Satchell, and Mr. Stiefel—began reporting to Vice President Amos by August 2017. Vice President Amos reported directly to President O’Donnell.26 Practice Manager Murphy, believing Ms. Garris no longer met the expectations of a Regional Manager, demoted her to an Office Supervisor position in August 2017.27 Children’s Dental ultimately terminated Ms. Garris, a white woman, from the Office

Supervisor position six months later in March 2018.28 Vice President Amos believed Ms. Cameron-Satchell could not qualify for the Regional Manager position under the revised job description.29 Vice President Amos also believed Ms. Cameron-Satchell lacked extensive managerial experience and perceived unsuccessful communications with the members of the regional team and office supervisors. Vice President Amos learned of email communications between Ms. Cameron-Satchell and an office supervisor, Kim Tice, which she found to be aggressive and unprofessional, leaving Vice President Amos “appalled” at Ms. Cameron-Satchell’s behavior.30 Vice President Amos received a complaint about Ms. Cameron-Satchell from employee Fran Thompson, who described her as unprofessional.31 Human Resource Generalist Jackson received a complaint about Ms. Cameron- Satchell as a Regional Manager from employee Meetu Singh.32 Human Resource Generalist Jackson saw Ms. Cameron-Satchell crossing her arms, rolling her eyes, huffing, and having trouble

controlling herself when disciplining Ms. Singh at a June 2017 meeting.33 There is no documentation by Children’s Dental of these concerns.

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Bluebook (online)
CAMERON-SATCHELL v. CDHA MANAGEMENT LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cameron-satchell-v-cdha-management-llc-paed-2021.