Calogero v. Shows, Cali & Walsh, LLP

District Court, E.D. Louisiana·Decided July 12, 2022·No. 2:18-cv-06709·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA

IRIS CALOGERO CIVIL ACTION

VERSUS NO. 18-6709

SHOWS, CALI & WALSH, LLP, et al. SECTION M (3)

ORDER & REASONS Before the Court are four motions for partial summary judgment filed by plaintiffs Iris Calogero and Margie Nell Randolph (together, “Plaintiffs”), with each motion addressing one of the four claims asserted.1 Additionally, before the Court is a motion for summary judgment filed by defendants Shows, Cali & Walsh, LLP (“SCW”), Mary Catherine Cali, and John C. Walsh (collectively, “Defendants”), which addresses all of Plaintiffs’ claims.2 Also before the Court are Plaintiffs’ motion to strike3 and motion for class certification.4 The parties respond in opposition and submit various replies in support of their respective motions.5 Having considered the parties’ memoranda, the record, and the applicable law, the Court issues this Order & Reasons. I. BACKGROUND This case arises from alleged violations of the Fair Debt Collection Practices Act (“FDCPA”) stemming from Defendants’ attempt to collect repayment of grant funds Plaintiffs received from the Louisiana Road Home program following Hurricanes Katrina and Rita.6 In 1 R. Docs. 162; 174; 214; 215. 2 R. Doc. 212. The parties’ arguments concerning Defendants’ motion for summary judgment are set out in footnotes in this Order & Reasons. 3 R. Doc. 220. As described below, the Court did not rely upon the materials and statements that are the object of Plaintiffs’ motion to strike. Therefore, the motion is denied as moot. 4 R. Doc. 127. 5 R. Docs. 146; 154; 199; 208; 200; 210; 218; 223; 225; 231. 6 R. Doc. 147- 1 at 1. response to the devastation these hurricanes caused, the federal government appropriated disaster- relief funds to affected areas, including Louisiana, through the U.S. Department of Housing and Urban Development’s (“HUD”) Community Development Block Grant (“CDBG”).7 HUD authorized the state of Louisiana to distribute the federal funds to its constituents.8 The state tasked

the Louisiana Office of Community Development (the “OCD”) and the Louisiana Recovery Authority (the “LRA”) with administering the Road Home program, which distributed CDBG funds through grants to Louisiana homeowners who sustained unreimbursed hurricane-related damage.9 One such grant was the homeowners’ compensation grant, which both Plaintiffs received. Its purpose was to compensate for damages incurred and to mitigate against future damages from hurricanes and similar natural disasters.10 As part of the Road Home application process, applicants like Plaintiffs were required to disclose any funds they received from either the Federal Emergency Management Agency (“FEMA”) or from a private insurer for hurricane- related damage to their homes.11 The grant was based on a formula: the OCD would calculate the damage it believed the storm had caused to applicants’ homes, less any FEMA or insurance payments applicants had received for the same damage.12 The OCD subtracted FEMA and

insurance payments to avoid awarding “duplicate benefits.”13 Plaintiff Iris Calogero contracted with the OCD for a homeowners’ compensation grant on May 11, 2007, and received $33,393.14 Plaintiff Margie Nell Randolph contracted with the OCD for the same kind of grant on June 30, 2007, and received $28,793.15 When Plaintiffs signed their grant agreements, they acknowledged

7 R. Doc. 80 at 5. 8 Id. at 6. 9 R. Docs. 80 at 6; 147-1 at 13-14 (citing Groby v. Davis, 575 F. Supp. 2d 762 (E.D. La. 2008)). 10 R. Docs. 80 at 7; 162-7 at 5. 11 R. Doc. 162-7 at 5. 12 Id. at 5-6. 13 Id. at 6. 14 Id. 15 R. Docs. 80 at 7; 162-7 at 6. their obligation to report duplicate payments, past or future, and acknowledged that they could be sued for the failure to do so.16 In the ensuing years, the OCD discovered numerous errors in the distribution of the grants: thousands of recipients had received overpayments.17 For example, during the grant application

process, Plaintiffs allegedly failed to report payments received from their insurers and FEMA and so, because the monies were not deducted in calculating their grants, the grants received were greater than they should have been.18 Accordingly, the state hired Defendants to assist with efforts to recover the amount of unreported funds that resulted in grant overpayments.19 On August 3, 2017, Defendants sent Randolph a collection letter seeking to recover $2,500 in allegedly overpaid grant funds.20 On February 9, 2018, Defendants sent a similar letter to Calogero seeking to recover $4,598.89.21 Both letters charged Plaintiffs with breach of their Road Home grant obligations and advised that: [I]f you do not take any action to resolve this matter within ninety days after your receipt of this letter, Road Home may proceed with further action against you, including legal action, in connection with the full Grant repayment balance owed as outlined above. You may also be responsible for legal interest from judicial demand, court costs, and attorney fees if it is necessary to bring legal action against you.22

Plaintiffs allege that Defendants’ communications were intimidating and caused them fear, anxiety, and emotional distress.23 16 R. Doc. 174-1 at 3. 17 R. Doc. 80 at 9. 18 R. Docs. 174-3 at 6; 212-1 at 16. 19 R. Docs. 80 at 10; 147-1 at 10. 20 R. Doc. 80 at 10. 21 Id. 22 R. Doc. 174-2 at 103, 105. 23 R. Doc. 80 at 14. Randolph alleges that she did not understand the collection letter.24 She was purportedly “terrified by Defendants’ letter because she did not have the money demanded, and she feared she would be sued and lose her home.”25 Randolph contacted the OCD and entered into a payment plan of $25 a month and, on October 24, 2017, executed a promissory note on this repayment obligation.26 The promissory note provided in part:

Margie N. Randolph (“Maker”) acknowledges that she received funds pursuant to the Louisiana Road Home compensation grant program for a residence affected during the 2005 hurricane season. MAKER, Margie N. Randolph, further acknowledges that the Grant Funds received in the amount of $2,500.00 are subject to repayment to State of Louisiana, Office of Community Development, Disaster Recovery Unit (“OCD-DRU”) because of a duplication of homeowner’s insurance proceeds benefits received and not reported to Road Home prior to the closing on her Road Home grant agreement.27

Calogero says she, too, was scared when she received the collection letter.28 She was “upset” and “intimidated” by it, and worried about her credit score and “what would happen to her friends and neighbors who received similar letters from Defendants.”29 Following the instructions provided in the letter,30 she disputed the repayment claim.31 In response, Defendants provided Calogero a “verification of the Road Home Grant Funds owed to [their] client”32 that included a narrative-form and an itemized-list breakdown of Calogero’s debt calculation.33 Defendants 24 R. Doc. 174-3 at 7. 25 Id. 26 R. Docs. 80 at 11-12; 80-1 at 31; 147-1 at 6. 27 R. Doc. 215-3 at 113. 28 R. Doc. 174-3 at 7. 29 Id. 30 Randolph’s letter also contained instructions on how to dispute the claim. R. Doc. 162-3 at 1. 31 R. Docs. 80-1 at 32 (letter from Defendants addressed to Calogero’s lawyer: “[P]lease be advised we have noted your representation of Iris Calogero and her dispute of the repayment claim.”); 127-2 at 2. 32 R. Doc. 80-1 at 32-33. 33 Id. The letter also enclosed copies of (1) an eGrants calculation sheet along with the compensation grant calculation; (2) compensation grant closing documents, including: (a) a First American Title Insurance Co.

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