C. v. Blue Cross Blue Shield of Massachusetts Inc

District Court, D. Massachusetts·Decided March 30, 2020·No. 1:18-cv-12278·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

STEVE C., KELLY W., JANE DOE, * individually and on behalf of all others similar * situated, *

* Plaintiffs, *

* v. * Civil Action No. 1:18-cv-12278-ADB

* BLUE CROSS AND BLUE SHIELD OF * MASSACHUSETTS, INC., AND BLUE * CROSS AND BLUE SHIELD OF * MASSACHUSETTS HMO BLUE, INC., *

* Defendants.

MEMORANDUM AND ORDER ON DEFENDANTS’ MOTION TO DISMISS

BURROUGHS, D.J.

Plaintiffs Steve C. (“Steve”), Kelly W. (“Kelly”), and Jane Doe (“Jane”) (collectively, “Plaintiffs”) bring claims individually and as representatives of a putative class of similarly situated individuals against Blue Cross and Blue Shield of Massachusetts, Inc. (“Blue Cross”) and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. (“HMO Blue”) (collectively, “Defendants”) under the Employee Retirement Income Service Act of 1974 (“ERISA”), 29 U.S.C. § 1001 et seq. [ECF No. 19 ¶ 1]. The Plaintiffs seek benefits under 29 U.S.C. § 1132(a)(1)(B), equitable relief pursuant to 29 U.S.C. § 1132(a)(3), and attorneys’ fees under 29 U.S.C. § 1132(g)(1). See generally [ECF No. 19]. Presently before the Court is the Defendants’ motion to dismiss for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6).1 [ECF No. 23]. For the reasons explained below, the motion to dismiss, [ECF No. 23], is DENIED. I. FACTS AS ALLEGED

The following facts are drawn from the amended complaint, [ECF No. 19], the well- pleaded allegations of which are taken as true for the purposes of evaluating the motion to dismiss. See Ruivo v. Well Fargo Bank, N.A., 766 F.3d 87, 90 (1st Cir. 2014). This action arises from Jane’s mental-health treatment at a residential treatment center. From the time that she was a young child, Jane struggled to regulate her emotions and experienced anxiety. [ECF No. 19 ¶¶ 12–13]. She was subsequently diagnosed with depression, anxiety, and obsessive-compulsive disorder. [Id. ¶ 14]. Intensive outpatient treatment proved ineffective, as Jane refused to take her medications and by early 2015 was experiencing active suicidal ideation and engaging in self-harm. [Id. ¶¶ 17–19]. Jane’s health care providers identified La Europa Academy (“La Europa”), a private boarding school and licensed residential

treatment center in Utah for adolescent girls, as a beneficial treatment program. [Id. ¶¶ 21–23]. Upon learning that she would be going to La Europa, Jane attempted suicide. [Id. ¶ 24]. After inpatient treatment at a hospital in Massachusetts for her suicide attempt, Jane was transported to La Europa. [Id. ¶ 25]. At La Europa, Jane received treatment from clinicians in individual therapy, group therapy, family therapy, and a variety of clinical and behavioral treatments which included medication management. [Id. ¶ 28].

1 Though Defendants also characterize their motion as a motion to dismiss under Federal Rule of Civil Procedure 12(b)(1), [ECF No. 23 at 1], they make no argument pertaining to that rule in their memorandum in support of the motion, see generally [ECF No. 23-1]. Steve and Kelly submitted claims for Jane’s care at La Europa and the Defendants agreed to pay for the first sixteen days of treatment at La Europa. [Id. ¶ 29]. After those first sixteen days, however, the Defendants, on March 14, 2016, denied coverage after determining that Jane’s treatment was not “medically necessary.” [Id. ¶ 30]. In a letter to the Plaintiffs explaining

their decision, the Defendants recognized that Jane had “major depression, generalized anxiety and mood dysregulation,” but said that they “could not provide coverage [for La Europa] because we have determined that your child’s clinical condition does not meet the medical necessity criteria required for an acute residential psychiatric stay in the area of symptoms/behaviors.” [ECF No. 19-2 at 1]. The decision letter noted that Jane’s condition met the “InterQual® criteria for treatment at a partial hospital level of care.” [Id.]; see also Jon N. v. Blue Cross Blue Shield of Mass., 684 F. Supp. 2d 190, 196 (D. Mass. 2010) (“The InterQual Criteria are utilization review guidelines used widely throughout the industry to determine the level of care required by an individual plan participant. The InterQual Criteria contain initial review guidelines . . . to determine whether the participant qualifies for admission to a particular

type of treatment facility, and concurrent review guidelines . . . to determine whether a participant who initially qualified for admission to a treatment facility qualifies for continued care in the facility.”). The Plaintiffs appealed the Defendants’ benefits determination, [ECF No. 19 ¶ 33], but the Defendants issued a final adverse-benefit determination on October 31, 2016, meaning that they refused to provide coverage for Jane’s treatment at La Europa. [Id. ¶ 34]; see also [ECF No. 19-3]. The Defendants further explained that, even if the treatment were necessary, La Europa was not a “covered type of provider” and the services were not a “covered type of services.” [Id. at 2]. The decision letter told the Plaintiffs that, “[a]fter considering your daughter’s situation, we cannot approve your request for benefits for the admission at La Europa Academy from 3/15/2016 forward because no benefits are available on your health plan for this type of provider, even when it is medically necessary.” [Id. at 1]. The Defendants determined that La Europa was “an intermediate residential facility with subacute treatment, which is not a covered type of

provider on your health plan.” [Id. at 2]. Even if it were an acute residential psychiatric stay, however, the decision noted that Jane’s “clinical condition does not meet the medical necessity criteria required for an acute residential psychiatric stay in the area of risks and functioning.” [Id.]. Finally, it found that “La Europa Academy is not a covered type of provider” under the terms of the plan. [Id.]. “Specifically, after consider[ing] her situation,” a doctor reviewing the request for Defendants denied coverage because the subacute residential treatment is not a covered type of service in your health plan. Your health [sic] states that no benefits are provided for residential or other care that is custodial care and services and/or programs that are not medically necessary to treat a mental condition. Examples of services and programs that are not covered by this health plan are: services that are performed in educational, vocational, or recreational settings; and ‘outward bound-type,’ ‘wilderness,’ ‘camp,’ or ‘ranch’ programs.

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C. v. Blue Cross Blue Shield of Massachusetts Inc, (D. Mass. 2020).

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