Byrd v. Lowe's Home Ctrs., Inc.

809 S.E.2d 921
CourtCourt of Appeals of North Carolina
DecidedFebruary 20, 2018
DocketNo. COA17-841
StatusPublished

This text of 809 S.E.2d 921 (Byrd v. Lowe's Home Ctrs., Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Byrd v. Lowe's Home Ctrs., Inc., 809 S.E.2d 921 (N.C. Ct. App. 2018).

Opinion

McGEE, Chief Judge.

Joseph K. Byrd, Jr. ("Plaintiff") appeals a decision of the North Carolina Industrial Commission denying his claim for workers' compensation. For the reasons discussed below, we affirm.

I. Factual and Procedural Background

Plaintiff began working as a plumbing specialist for Lowe's Home Centers, Inc. ("Defendant") in 2009. Plaintiff worked on the sales floor assisting customers and "lifting [ ] items such as toilets, water heaters, [and] showers [.]" Over the course of several years, Plaintiff received promotions to plumbing manager and hardware and tools manager. Although Plaintiff was assigned new administrative duties in these management positions, "[his] regular duties of lifting [merchandise], [and] assisting customers[,] ... [did not] change." Plaintiff also regularly used a pneumatic lift to "downstock" items, i.e. , retrieve merchandise stocked on shelves too high for customers to reach.

Plaintiff was working in Defendant's hardware and tools department with a co-worker, Greg Branch ("Branch"), on 16 May 2013. According to Plaintiff, "[s]omewhere during the course of the afternoon [Branch] came to [him] and indicated that [they] had to downstock two different items, ... a compound saw, and ... a [saw] stand." Branch used the lift to retrieve a compound saw from the left side of the aisle. Plaintiff then rolled the lift over to the right side of the aisle in order to retrieve a box containing the saw stand, which was stored on "the very top stock shelf, ... around [fifteen] feet [high] [.]" The box weighed approximately fifty-five pounds. Plaintiff attempted to slide the box off the shelf and onto the lift platform, but "the opening on the [ ] lift was not wide enough for the box ... [because the box was] laying down on its side." Plaintiff testified:

So what I was trying to do was to lift the box to a more sitting position, [a] standing up position ... so that I could then slide it onto the [lift] platform.... I had to lean over [a] rail to turn the box up on its bottom side.
So when I leaned over [ ] to pick it up, I reached under to pick the box up, with the rails under my armpit, and when I turned it up ... that's when I felt an extreme, sharp pain with a pop in my lower back. Actually-well, it was [my] extreme lower back, right above my pelvis area.

Plaintiff slid the box onto the lift and lowered the lift to floor level. Plaintiff told Branch he could not unload the box from the lift.

Branch stated that while Plaintiff was using the lift to retrieve the saw stand, Branch was standing below "watching the aisles[ ]" and not looking at Plaintiff. Branch testified that, pursuant to store safety guidelines, "usually the employees left down [in the aisle] don't really pay attention to the employee [using] the lift[;] [they] watch the aisles for customers coming in [who are] not paying attention." While Plaintiff was using the lift, Branch said he

heard a noise ... like a snap, pop, thud, [or] something. And then I heard [Plaintiff] kind of ... give out a noise in pain[.] ... And at that time I looked up and observed [Plaintiff] holding his back[.] ... And [it] just seemed that [Plaintiff] was in pain.

According to Branch, when Plaintiff lowered the lift to ground level and stepped off, "he was struggling pretty good[.]" Branch also worked with Plaintiff the following day, and observed that Plaintiff "was [moving] pretty slow, [and] couldn't ... move around real good." Plaintiff told Branch he was "in pretty bad shape ... [and that] he hurt."

Plaintiff testified that, shortly after he got off the lift on 16 May 2013, he "tried to call [the] [h]uman [r]esources [department]" several times to report his injury, but was unable to reach the human resources officer and did not leave a message. Plaintiff worked until his shift ended around 5:00 p.m., but testified he was not able to perform his usual job duties that afternoon and Branch "took care of most everything." Plaintiff said he tried to find the human resources officer before he left work, but "her [office] door was locked ... [and] she was not there in the office."

Plaintiff testified he called an assistant store manager the following morning, 17 May 2013, and indicated he "had hurt [his] back [the day before] and that [he] had to go to the [u]rgent [c]are to get some help[.]" This was the first time Plaintiff spoke with a supervisor about the 16 May 2013 incident. Plaintiff was examined by an urgent care provider and received several steroidal "trigger point" shots in his back. He then reported to work. That afternoon, Plaintiff spoke with a human resources officer and gave a written statement describing the lift incident.

Plaintiff was referred to Defendant's regular workers' compensation medical care provider, Burke Occupational Care, where he was examined by physician assistant William Vaassen ("P.A. Vaassen") on 20 May 2013. Based on Plaintiff's description of the recent injury and Plaintiff's medical history, P.A. Vaassen assessed Plaintiff as having "[a]cute back pain ... with chronic back pain." He prescribed a ten-day course of prednisone for Plaintiff, and recommended stretching exercises. P.A. Vaassen held Plaintiff off work pending a reexamination the following week. When Plaintiff returned to see P.A. Vaassen on 27 May 2013, Plaintiff reported his back pain was "more intense" and "getting worse." P.A. Vaassen noted Plaintiff "appear[ed] pathetic, walking bent over at the waist[,] taking minutes to stand after sitting[,] and moaning frequently." P.A. Vaassen prescribed Plaintiff a different pain medication and encouraged Plaintiff "to be more active."

Plaintiff returned to P.A. Vaassen on 11 June 2013 and reported "he [was] absolutely no better at all." Plaintiff had left a note for P.A. Vaassen the night before "basically saying that he [was] barely able to function ... and [was] getting much worse." P.A. Vaassen made a notation in Plaintiff's medical chart, however, that "an observer who [knew Plaintiff was] out [with a] worker's comp[ensation] injury[ ] took a [photograph] of [Plaintiff] ... [that] evening, riding a lawn mower in no apparent distress ... [and] sitting upright." At the 11 June 2013 visit, P.A. Vaassen stated Plaintiff was "not consistent with the severity of [his] complaints[,]" declined to refill Plaintiff's prescription pain medication, and again recommended stretching to Plaintiff. P.A. Vaassen indicated that, pending the results of an MRI, Plaintiff would receive a referral to either a pain clinic or a back specialist.

Plaintiff had an MRI of his spine on 14 June 2013 ("the 2013 MRI") and, according to medical experts who subsequently reviewed the results, Plaintiff had grade II spondylolisthesis at the L5 to S1 vertebrae. Plaintiff returned to P.A. Vaassen on 19 June 2013 to obtain the 2013 MRI report, and P.A. Vaassen observed Plaintiff leave the office and "bend[ ] to get in a [low sports car] [without any] apparent problem."

Plaintiff was released to return to work with certain work restrictions and returned to work on 18 July 2013. Defendant attempted to accommodate Plaintiff's work restrictions by reassigning Plaintiff from the hardware department to the self-checkout aisles. Defendant instructed Plaintiff not to do any lifting, bending, or straining, and provided him with a stool "so [he] could sit down when it became too hard to stand up." Plaintiff testified these accommodations worked "fairly well" when he first returned to work, but that over time it "became more and more painful to stand up" and "harder ...

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Bluebook (online)
809 S.E.2d 921, Counsel Stack Legal Research, https://law.counselstack.com/opinion/byrd-v-lowes-home-ctrs-inc-ncctapp-2018.